We were with this company for several years. We had home and renters insurance. Everything was…read morefine, until rates went up in California. In 2024, our home insurance was cancelled and we thought Paula Meeks (agent) would take care of us, as usual, and find us coverage. Granted, California made it tonight for its citizens, but, we thought our insurance agent could take of us. Our coverage would stop in November 2024, we called Paula and she said she would take care of everything. She claimed that we were covered by 'travelers insurance. We thought everything was fine until, our mortgage lender sent us notice that we were not covered. It was December 2025 when we were notified. We called Paula and she claimed that she would take care of it.... To make a long story short....she lied. Then would not answer our calls. Our mortgage company then charged us with their own home insurance and we were charged $700 for Paula deceitful handling of our insurance. We decided to visit her home office, only to find out that Gateway Insurance renting a desk space in another office. It was a desk that she rarely sat at. We felt conned. Beware, do not use Gateway Insurance, Paula Meeks......a rented desk within another business.

So Paula has been taking care of me for awhile now I can't even put into words how much she's…read morehelped me always so sweet and knows the industry like the back of her hand and is always on your side. I always refer friends and family because she always delivers she's freakin awesome person friend and mom !

I've worked with Glen Domingo for over 10 years, and he has consistently delivered excellence for…read moremy clients. He is a true professional who genuinely looks out for their best interests in every transaction. If you want someone reliable who puts the client first every single time, Glen is the one.

Domingo and Associates has the best customer service I've experienced with an insurance agency…read more There is an ease to working with them. They are proactive and are always responsive. Glenn and team clearly operate with integrity. I highly recommend Domingo and Associates.

Fast, friendly and responsive. Very fortunate to get help from Nicole. Top notch company with…read moregreat customer service. Do not hesitate to go to Ken May for your insurance needs.

I had a great experience with this company. Was with another company for years and the agent was…read moreimpossible to get a hold of. Then when I finally did, she acted like she was too busy to help me. So when my insurance went up I called Ken May and they were so nice and way cheaper than the other company for the same insurance. When my sister told me that her company checked every year for the cheapest insurance for her, I was sold. Thanks

Reasonable price State Farm is the best and Jessie Dix is…read morethe best local State Farm agent! Been using him for years. Honest guy and his staff are all amazing people! Something to be said about working with people you know as opposed to huge insurance companies with no local contacts.

They treated me very well. I started my policy after I turned 18 and got on my own policy, they…read morehelped me get all my paperwork in order and insured.

Sold me a policy that didn't actually cover my business and then sent me an email 3 days later…read moresuggesting I cancel the policy. Doesn't seem very knowledgeable in general.

Nick and his team are so amazing to work with. Nick's response time is very quick, which has been…read morehelpful when we've been dealing with the turbulent insurance market in California. He is very knowledgeable about the insurance industry and has put our mind at ease when having to make decisions. I highly recommend working with Nick!!

Absolutely no customer service. Had a billing change and instead of going to bat for me and making…read moresure I got a credit, he just ignored me and passed me off to someone else. They said no credits till at least a month. Put in absolutely no effort at all. He just collects fees and passes you off to someone else when any actual "work" needs to get done.

I've been using Phil Clark's office since I moved to California 7 years ago. Primarily car…read moreinsurance and renters insurance. Chris and Pat are always incredibly friendly and helpful every time I call. Whether it's policy questions, making claims, adding my wife's car, combining home & renters, or transfer address... I've done it all through them and it's always been a breeze!

Amazing service and impeccable experience! Don't dread you next dmv trip, come here instead!!!read more

Do not use their driving lessons…read more Numerous things they taught me caused me to fail my driving test. They specifically instruct that 2-3 miles over or under the speed limit is legal and won't cause an error on the test, which is incorrect. They instruct that you don't need to signal when coming out of a roundabout, which is incorrect. The instructors are careless and skim over the details which causes failure on the driving test. The system of 6, 1 hour lessons, is unnecessary and time consuming. Look somewhere else for your driving lessons, because these instructors spread misinformation.

We used Pike Insurance for several years for our commercial general liability policy, and our…read moreexperience ended very poorly due to a lack of communication and accountability. When our policy was originally set up, our estimated gross receipts were listed at $100,000 because we were unsure of projected revenue. Over multiple policy periods, our policy was audited several times and each audit showed our actual revenue was significantly higher. We paid the additional premiums each time, and because our premiums increased after each audit, we reasonably believed our policy exposure had been adjusted accordingly moving forward. That was not the case. Despite multiple audits clearly showing much higher revenue, the policy continued to renew year after year with the same $100,000 estimate. At no point were we clearly informed that this estimate remained unchanged or that it could result in substantial additional premiums later. After the most recent audit, we were billed approximately $9,800 in additional premium. When we attempted to get clarification and request a review with the carrier, communication from our agent and their supervisor became extremely poor. Multiple emails went unanswered for extended periods, even while the account was being pushed toward collections by the audit company. We ultimately paid a reduced amount of $8,400 simply to avoid further escalation. It is important to note that this discounted amount was offered by the audit firm, not Pike Insurance. The most frustrating part of this experience was not the audit itself, but the lack of responsiveness when we needed assistance. As a client, we expected communication and guidance, especially given the history of prior audits. That did not happen. If you work with this agency, do not assume anything is being updated or handled behind the scenes. Review every detail of your policy yourself, every single year. We hope Pike Insurance takes steps to improve communication and accountability with their clients.

Spoke with Jake, he was excellent, made the process of getting insurance for my husband quick and…read morepainless. He has a very nice personality to be doing this kind of work. He also made getting the insurance a little more affordable as he worked with other carriers for this. Would definitely recommend him