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    Allstate Insurance Agent: Jared Taylor

    1.0 (1 review)
    Closed 9:00 am - 6:00 pm

    Services - Allstate Insurance Agent: Jared Taylor

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    11 years ago

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    Allstate Insurance Agent: Mark Joseph

    Allstate Insurance Agent: Mark Joseph

    (4 reviews)

    Best insurance I have ever used. I've been with Mark for a decade and he has been great for every…read moreinsurance need my family and I need.

    Where do I start? I was an Allstate customer for 12+ years and the only reason I was transferred…read moreto the Mark Joseph Agency was because the previous agent was promoted. After shopping around and realizing I was overpaying for car Insurance, I called the 1-800 number as instructed on the mobile app and after going tbeoughtthe prompts, I was transferred and spoke directly with Mark Joseph on September 5th, 2018 at 4:32pm to cancel my home and car insurance policies. I had a new policy matched by another insurance company and cut my premium by nearly half. Allstate "gaurantees an immediate cancellation" when verbally cancelling your policy with your agent - the state also does not requite a written notice to your agent or the company. I told Mark I wished to cancel both policies - after some conversation back and forth, he finally agreed to cancel them. Being in the insurance business myself, I asked him if he wanted me to send him a written notice or at least an email confirming cancellation - he stated "Nope, I've already taken care of it, you're good". I hung up then and went back to life as usual - my only and worst mistake. Flash-forward to November 2, and this is my second bill I received in the mail. Realizing now something was wrong and it wasn't just a miscommunication between the agency and Allstate's billing department, I reached out to Mark again November 2, 2018. Mark states he didn't recall us speaking and he has no record of me calling (he wouldn't if I was transferred by the automated service - Allstate confirmed that I was transferred to him based on their call log). The most he could do was backdate my cancellation to 10/1...and I'd still owe $240.00+...had he cancelled when I requested, I'd be owed a refund for my payment for 9/5 - 9/14. After lying over the phone, I looked him up and found a similar review on here. I filed a DOI complaint with the state - all in all, they stated it was a fact vs fact and couldn't get involved. I spoke with Allstate's customer service department; they stated since I did not send my agent an email or written request, there was nothing they could - despite their policy of verbal cancellation. Mark even told the Depsrtment of Insurance investigator that "this is the second complaint about this in 2 day's...obviously if this continues to happen, it's a problem with the Agent. Moral of the story: I don't know if he's lying to get out of taking responsibility for his mistake or he honeslty just forgot about us speaking...but don't make the same mistake I did - cover yourself, get EVERYTHING in writing/keep an electronic trail, and never take this man at his word because his word means nothing. I refuse to pay for a mistake that wasn't mine.

    Allstate Insurance Agent: Jared Taylor - homeinsurance - Updated May 2026

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