I was VERY surprised to see this rating for Niceville Insurance. We have been a customer since we…read moremoved to Niceville in December of 2021 and have nothing short of excellent service, prompt return of calls, and a tremendous cost savings in the policies they have provided. We highly recommend them!

I have used Niceville Insurance since December 2021 and I very happy with their service and…read morecommunications. We would definitely recommend them to anyone looking for insurance.

Worst agent ever. Office staff is helpful, but the agent himself has no idea what is going on and…read morehas the most pompous attitude. Pick another agent. This one sucks.

From the owner: At the Bo Burns State Farm Agent office in Niceville, FL, we have been serving our community for…read moreover thirty years with dedication and care. Our team offers a range of insurance plans, including Auto, Home, and Life Insurance, to meet the diverse needs of State Farm customers. Serving Niceville, Freeport, Crestview, and surrounding areas, we are committed to being your Good Neighbor. Let us help protect what matters most. Contact us today to learn more. License #: FL-A035975

Best insurance agency in the area. Always willing to help find great rates. Amazing staff and…read morereally friendly!!

From the owner: As a Niceville, FL Health-Insurance service dedicated to your well-being and peace of mind, Cooke…read moreInsurance Agency is a provider of family group and individual plans. Your care is important to us.

Allison was very thorough and made the process less stressful. I was surprised at how much we were…read moreable to save.

Best State Farm office on the Emerald Coast! The staff is amazing and they treat all of their…read moreclients like family.

Erin Bailey at Big Lou was a great help to me. I was paying $4.71 per $1k of life insurance…read morecoverage with USAA, and their term would have ended in eight years, because they would not insure me beyond age 80. Erin got me covered for $2.74 per 1k of coverage with Banner Life, and the term goes until I am age 82. That's 42% less, and enabled me to afford to increase my coverageto 2.5 times what I had with USAA. Erin worked hard to get this done for me and I am amazed at the results. All I can say is if you are hard to insure, let Erin Bailey have a crack at it. Erin and Big Lou delievered!

Beware of the rouse that you can qualify for $1 to $2 million in term life insurance what they do…read morenot point out in the commercial within all the fluff is that goes off your annual income so if you don't make $100k you do not qualify for $1 million and likewise $200k =$2 Million not that I would want to pay that much in premiums anyway but it's just the point of misleading seniors into calling in. I started the process of getting quotes from Big Lou with Saed Spahija on November 1 2023 and at the same time reached out to Select Quote just to compare apples to apples like most consumers would do especially if you are on a fixed budget, to start out I am an Army Retiree of 32 years no I am not in the greatest shape but I am not decrepit either, I was told that if I had a check up with my VA doctor with so many months of applying they would use that now is where the issue comes in they attempted or so they say to get my records to no avail while on the flip side of the coin Select Quote received my records so I submitted my records manually to them as per their request and then 2 weeks later I am told via text message that they are trying to get more records which are included in the ones I sent to them from an external urologist that I see, now my biggest issue with this company which seems like a tremendous scam would be why is it that one company received my documents and made me an offer for coverage while Big Lou is still waiting for documents before making a decision and on top of that the company that they went through is one that I currently have a policy through.

I started with State Farm about 5 years ago, I own a 2018 Jeep Wrangler which is a magnet for rocks…read moreresulting in windshield replacements. To date May 2026 I have replaced 6 windshields in the Jeep alone. I place 2 claims with State Farm and one windshield replacement on Class A Motorhome in a 2 year timeframe. Also I had an accident, State Farm determined me to be at fault.

Ann Teel Hatcher and the others here have always helped me with a smile. I've had 5 claims over the…read morepast 30 years. State Farm has actually been like a good neighbor to me.

Chelsea was very knowledgeable! Amazing service and solutions. Definitely recommend this agency!!read more

Sophia Mackenroth was friendly and easy to talk to. She answered my questions in easy to understand…read morelanguage. The price was right,too.

TOTAL RIP OFF!!! I canceled all policies with them months ago, and they STILL started a new policy…read moreon my property and tried to blame it on the company they put me with ( they said they had no choice, which is BS). Now I have to wait for the money they stole for the policy I am getting, which is the same coverage and $2000 less--another reason not to use this company. What really sucks is now I have to pay out of pocket for he new policy while I wait for them to snail mail my money so my escrow does not get screwed up again by this company.

Just had another great experience with this company. Bronson set us up with homeowners insurance…read morewith a new home purchase. He answered every question, searched for the best plan and was very patient, while we dealt with closing dates, etc. Always the best customer service from this group. I highly recommend Dave Morrow - Allstate insurance!

Everything was great at first. Jennifer was amazing. Then the owner cancelled my policy without…read moreeven telling me until after he cancelled it. Make sure and double check that they know your exact closing date! Otherwise they will start your policy the day you call!!

Williams Insurance Agency is one of the finest insurance agencies in the area. I have had nothing…read morebut a positive experience with them since I changed my insurance to their company. They are available at a moments notice to assist me with all my insurance needs. I can always count on them to give me a fair price. The reason I switched was they actually quoted me a price for business insurance $1000 lower then I was paying. Rebecca is amazing and I highly recommend her. Lee is also very highy skilled at what he does, but I mainly work with Rebecca. I use them for my business general liability, workmans comp, business vehicle and personal home and flood insurance. They are AWESOME!!