KirstenDenise And The Team Are Truly Awesome They Truly Care About Your Needs And Will Go Above And…read moreBeyond To Give You Amazing Service I Worked With Denise I Felt Like Family This Is What Taking Care Of Business Should Always Look And Feel Like They Are The Very Best Part Of StateFarm Like A Good Neighbor This StateFarm Is There...

I worked with Lauren Edwards a this office, and she was really great to work with. She was very…read moredetailed, and was happy to explain, and answer all of my questions. She always responded very quickly, and was very polite, and happy, throughout our entire interaction, all while saving me money on my insurance for my home, and cars. I am very happy to have had the opportunity to work with this office, and feel like I am a member of the State Farm family, not just a policy #.

Horrible customer service. Raquel Koger lacks the ability to explain things clearly and then has…read morethe audacity to get mad at you when she can't explain something she's supposed to be a professional at. Raquel made up our existing premiums out of thin air and over doubled what our cost actually is and then tried to pressure us into staying with them saying she could work a better deal. Mind you we are still with state farm just not her office. How can you make up numbers and use manipulation and scare tactics to try and have someone stay on with you. Reporting her to the state for fraud as well. This is NOT how you do sales nor is it how you treat another human being.

I'm an out of state investor and called Kandiss' office to get coverage for two properties last…read moreOctober. Josh "helped" me. It seemed like everything was fine at first; I'd issued payment for a full year to satisfy my lender (for both properties) and didn't think much more of it until after purchasing a third property in December. It wasn't until I was working on my taxes that I realized I hadn't received copies of any of the policies. I called Josh to get copies only to discover that NONE OF MY PROPERTIES ACTUALLY HAD COVERAGE. I still have no idea what happened, but for four months I had tenants in uninsured properties -- two of which have mortgages, so that was against my obligation to bank to not have insurance on the properties. If ANYTHING had happened I would have been totally f*cked. Fast forward to May and now I get a bill due in June for the full year's amount, despite it saying the policy covered February 2020-February 2021. I called her office and spoke with someone about the billing who said they'd get back to me, which they never did. To be fair, not once in insuring three properties did I speak with Kandiss herself, but her team is absolutely abhorrent. I'm with a new agent now who, when reviewing the policies, informed me that they weren't even insured as the correct type of property AND they're drastically underinsured. Meaning, out of three duplexes, only one was actually listed and insured as a duplex. I don't know what is happening at this office, but they sure aren't looking out for customers.

This is an independent insurance office that can help you get insurance with the insurance…read morecompanies that you cannot sign up for independently. Sometimes they are better rated insurance providers but you can't just call them directly; only an agent can process sign up. And in using an agent they work their magic behind the scenes to find you the best insurance products and rates. When it comes time for renewal it's good to have an agent watching your back. I know that all the big insurance companies spend a lot on advertising and sometimes we think those are our only options but you can take back some of your power by doing things a little differently. Paul Bradley is our agent at Eagle Rock and he is very knowledgeable and the process is seamless. We switched over 3 or 4 years ago and I am happy we did.

They're gonna hang up in your face because they don't know what how to do insurance. waste of time…read moreof you ask me

Not only is it conveniently located next to secretary of state, but Zara behind the desk was…read moreextremely helpful. She helped me figure out what I needed to bring over the phone, and even helped me while I was in my appointment next door, while seeing other customers! Couldn't be more appreciative, and will definitely be back!

From the owner: Unlock unbeatable savings with L.A. Insurance - your source for cheap car insurance, the lowest…read moredown payments, and tailored insurance coverage options near you. Specializing in non-standard Auto Insurance, we extend our affordable rates to Motorcycle, Boat, RV, and Renter's insurance. Drive stress-free with L.A. Insurance - where protection meets affordability. Stop by our office in Hazel Park. We've got you covered!

My experience with Michael Pakora State Farm has been far from satisfactory. The customer service…read moreis consistently unhelpful, and the overall insurance process is cumbersome. Dealing with claims and getting support feels like an uphill battle, leaving me frustrated and dissatisfied with their services. They say like good neighbors State Farm is there... I must not have any neighbors at all....

Michael Pikora almost cost me $24,000.00 from forgetting to add the proper water damage insurance…read morefor my almost 400k condo. To make matters worse, when I called him to see if I was covered, he or his staff was no where to be found. Then when he finally contacted me, he told me that I had the proper insurance and I was covered and for me to file a claim because I was covered. So I filed a claim and was shocked when my claim was denied. I appealed my claim being denied, and discovered during the appeal process that Michael had lied about adding the proper insurance coverage. You see, Michael thought I was covered because we discussed making sure I had the proper water damage insurance because I had a 40k finished basement. So when I called him, he thought I was covered, but the appeal process confirmed that he NEVER added the proper insurance. So I filed a complaint against him for failing to add the proper policy and for lying to me. It was at this point that I was informed the water from outside was not covered, but the water from my water tank was covered. So although the insurance company wouldn't cover the whole 24k in damages, they would cover 16k of the damages. I immediately had my insurance transfered to another insurance agent. But while the policy was in the transit process, my new 100k Yukon Denali came and I had to get insurance. Again, Michael or his office staff was no where to be found so I had to call the 800 customer service line to get insurance on my new truck. But did Michael knowing that I didn't want him as my agent anymore transfer my insurance to the new agent? NO HE DIDN'T. Michael has been holding my policy hostage and still collecting monthly payments from it. When my new agent called Michael to transfer the policy, Michael again lied and said he would process the paperwork to have the one truck policy transfered to the new agent where my home and three other vehicles are now under. Even after I called the 800 number to have the truck policy transfered to the new agent, Michael continues to hold my truck policy hostage to collect money from it, despite the fact that he wasn't even around or available to write the policy. Michael Pikora is a lying crook stealing policies from other agents. Michael Pikora office is a hole in the wall that is basically set up as a phone bank to take phone messages. The office is basically unmanned and him and his staff work from home most of the time. Pop up at his office and you will see for yourself. I posted a bad review years ago and him and his wife repeatedly called me and begged me to take it down and promised that I would never have a problem reaching him again, so I took it down and everything they both said was all lies. Michael Pikora is such a bad agent, that he had my almost 400k condo with just 50k replacement cost. My new agent said my basement alone will take over 40k to redo if there was a fire. The new agent immediately corrected all of Michael Pikora mistakes. State Farm is an excellent insurance company and they have been good to me and always treated me fair with any of my claims. But Michael Pikora is a horrible insurance agent, and trust me, if you stay with him, you're going to take a big lost. Don't wait until something bad happens to find out either, because it will coat you a lot of money when it happens.

I have dealt with Lori Ott for over two years. Lori is very pleasant, helpful and professional…read more I would recommend her to anyone who needs insurance.

From the owner: Insurance is complicated causing many people to be unaware of the consequences of poor coverage…read more Our highly trained team provides guidance, helping our clients through a consultative process which builds strong client relationships, product value, and peace of mind. We know our insureds get up every day working a lifetime to build their assets. We commit to getting up everyday to protect those assets.

Hello my name is Alex Markovic and I have insurance with State Farm for auto and home insurance. I…read morelive in the Detroit Michigan area (Royal Oak). We have had terrible flooding in our area from this natural disaster and I've had extreme amounts of damage including .... Loss of Furnace, hot water tank, washer, dryer, stove, refrigerator, dry wall, tile, loss of furniture and electronics. I am told that I will Recieve ZERO coverage and no help from your company. I am a newly home owner of just over a year. When I signed up home owners insurance they signed me up over the phone I was not told about any sewage back up coverage this is something that I would definitely would have wanted. I am a manager at a huge retail cooperation I know how important insurance is and I get it on all my products. Your company failed to inform me about this coverage and I am at a huge lost. I need someone in your company to step up and help me out in this situation. Please respond to me ... Thank you Alex Markovic 810-357-5224 Alex.markovic03@yahoo.com

At this office they will remove one of your vehicles due to incompetence because they are incapable…read moreof adding one to your policy without deleting one without your consent, angie herself denied any knowledge of this stupid mistake but would not correct the issue, unfortunately my policy was sold to her along with the business when the previous agent passed away. The vulture then got rid of the original staff by filling thier positions with her family members

I was Impressed by the service and professionalism at this business…read more Melissa assisted me and I found her to be highly knowledgeable and interested in getting me high-quality insurance at a reasonable price. She Really showed an interest in what my personal needs were....she didn't Just rush the quote. She showed a sincere interest in the details of my personal situation. She is also a very personable, "bubbly" person which was refreshing. She is also very proficient at her work which meant that it took "no time at all." I would encourage any one looking for a reputable Insurance Agent to contact this Company.

I've been working with R. Strauss Insurance for a number of years…read more Carrie (the woman who CC complained about) has always been very helpful and responsive to me. I was looking for low premium insurance for my investment properties and they fit the bill. No, they do not have some fancy, shiny, high overhead office in a gleaming glass office building with office people who looked like they just stepped of a fashion model's runway. They are just decent everyday hard working people with common sense commercial insurance rates. To love them is to know them and I treat them with respect and they treat me with respect. You get what you give out. They have never disappointed me! K'wame Robinson - Detroit, MI

When I contacted the agency all my questions were answered. I generally don't understand a lot…read moreabout insurance, but I felt comfortable with their answers and feel like they know what they're doing. I been with them for several years now and haven't had any issues. They handle my car and home insurance.

I spoke with London this morning and he was able to get me a great rate on car insurance. Going to…read moreend up saving almost 2k switching from my last provider. Way to go London and Cam! Appreciate all the help.