We used Sue and Sarah for our last transaction and Allison Cimoszko was the managing broker, and unfortunately we were very disappointed by all of them. Sue Johnson and Sarah Thompson were very quick to answer our calls when there was reasonable expectation that they could make money, but the second that the transaction was finalized and they got their payout, they turned a cold shoulder and did not even bother to show any sort of appreciation. To be clear, as our agents, they pocketed $38,455. I've personally bought over 15 properties and been a part of over 45 transactions, and from my experience, it is customary for agents to show up on closing or possession day with not just the keys, but also some kind of token of appreciation. When we asked Sarah if they were planning to provide a thank you, her verbatim response was "Thank you for What??" From then on, I felt that they became extremely patronizing, defensive and condescending.
Aside from their lack of any gratitude, we were more concerned with their professional conduct. When the sellers realised that there was a mistake in the final settlement amount and wrote a cheque for hundreds of dollars, Sarah decided that it was appropriate to send her assistant to our house completely unannounced and this individual simply slipped it under a door mat, without ringing the doorbell or knocking. This was all caught on camera, and the worst part is was that we were both home at that time! In my view, this incident shows her sloppy and reckless behavior and how I wouldn't trust her for any sort of financial transactions.
We understand that other people might have different interactions with the two of them, but this has been our experience. Before thinking about engaging with these two realtors, I would suggest looking past their testimonials and decades of experience, and ask yourself if you would trust someone like them for what could be potentially the largest transaction of your life. If you do choose to use them, however, I would suggest checking their works. For instance, on possession date, they failed to deliver a complete set of keys. Three days later, I am still waiting for them.
I cannot in good conscience recommend Sue Johnson, and in particular, Sarah Thompson. read more
