Do not use this business. I booked a conference with Gail and she quoted me a price of $25 an hour. After booking it Nathan called me and told me the price was $35 an hour and I misunderstood them. I informed him I did not misunderstand them and that was the price I was quoted. Nathan informed me that was impossible and he couldn't do anything on the price. He claimed they had the lowest prices for any day offices in town, which they don't, and I still booked the room because I liked the facility. I ended up having to cancel my booking and called them on 9/27 to cancel a room I had booked for 10/3. Gail informed me there was no cancellation and claimed that she had informed me about this at the time of booking. At the time of booking she had told me their could be a cancellation fee if I had to cancel, but never said anything about no cancellation. Once again they said I had misunderstood them. They can not take responsibility or admit that they could be at fault. I did not sign a contract with them and my invoice doesn't say anything about no cancellation. Because of their business practices I am currently disputing the charge with my bank. I would recommend to anyone reading this not to do business with this company and to use any of the other day office companies in town. read more