As a new renter, the landlord wanted the water bill in my name. So on March 18, 2024 We went to the…read moreCUDA office on Old Mill Road. Got a one page rental info form. Completed the form. The owner of the property is living abroad for the last 6 years. His Brother and caretaker of the property completed the form and turned the form in, I was given a contract in my name the renter with a deposit paid by me and we leave the office and I never hear anything from them. I get back to the property and the water is on. So I assume everything is good. Fast Forward to Monday April 8, 2024. I get back from work and there is no water. Its after hours I called and a very helpful after hours man comes on the phone cant explain why the water meter was locked so he comes out and unlocks it for me and I have water for the night. Now the Crazy part. I called their office and I get transferred to Christy Barrett. She informs me the water is off because its on illegally ( Her Words ). That I was supposed to get the original Rental Information sheet from the Property owner, not the caretaker or anyone else and have it, the exact matching copy from 3 weeks earlier emailed to her or else she was removing the meter from the property by April 10. So I go to the owners brother and he tries to email her the document. Well its not the same, word for word, same handwriting markings from the owner overseas. She accuses me of trying to "Pull a fast one and do something underhanded and again I am a liar." So I relay this to the caretaker and he only speaks to the owner via messenger and not via any phone number. So the only option is to leave work with the caretaker bring him to the CUDA office on Old Mill. Christy begins by calling the caretaker a liar and something funny is going on. The caretaker puts his brother - the owner on the speaker phone in front of Christy Barrett and the owner tries to go to the website and fill out the form. Note; his is a 71 year old computer novice. So before he even gets started, Christy Barrett tells this man over the phone, "Just send an email to the customer service email address stating he is the owner and I am the renter and its OK to turn the water on in my name." So if that is all Christy needed then why was I, the renter not given this option. Why, was the caretaker of the property not given this an as option. Mind you she had the same information on her proper form since March 18, 2024. She arbitrarily turned off my water without any notice on April 8, 2024. Required me to take up 6 hours of my day driving to her office being called a liar and a water thief, despite the fact I have an account number and contract with CUDA dated March 18,2024. I had to go to the caretakers place of employment and make him leave work to handle this issue. When Christy Barrett heard the man's voice on the phone, she did not validate that it was in fact the property owner. It could have been some guy around the corner talking into the phone. And now this Rental Information form that she, had to have or else, was not really required, just an email from somebody she doesn't even know to be the true owner of the property. Who is the Liar now??????? Apparently, the form wasn't really even necessary. But because, in her opinion, she thought something slick was going on she refused to deal with the people standing in her office as valid customers but a phone call and an email from some location solves the problem. Why did I have to go thru all this for a $ 30.00 water bill a month. Great way to treat your customers no matter how small. This cost 6 hours away from work and who knows how much in gas at todays prices to complete. If you have read thru this entire review, thank you and hopefully be prepared to be met with accusations and attitudes that are unfounded from this utility office.

A lady from CUDA called me today, 8 Aug 23, to notify me that my bill jumped 9 dollars from last…read moremonth, and they were concerned I had a problem I didn't know about. I appreciated the call, and was aware that my bill would go up due to a leaking hose. I much appreciated the call.

I really dig the concept of these officies in th 'burbs. Back in th day, one had to venture…read moredowntown to 'th main' if one needed anything other than dropping your bill in the mail. (And downtown wasn't nearly as cool as it is now!) KUDOS epb; and a big thumbs-up for this location on the 'cut-through' behind the NG Mall in Hixson.

I recently had to connect service with Dalton Utilities due to a job transfer to the Dalton area. I…read moregrew up in the area and had returned for my job and divorce. When I sat down to connect service, I was told I would have to pay $390.00 DEPOSIT ( non refundable until you move out ,oh,by the way, a$25 move in fee and another $25 when you move out on top of the $390) with a 731 credit score ( upper 63%) and a bankruptcy (6 years old) due to my divorce. I was in shock!!! They also said it was due to multiple credit checks (resident check for new apartment, wireless check, moving truck, etc.) Things that should be expected with a move. I felt completely helpless and infuriated since I had already presented a letter of credit from my previous power provider (Georgia Power) stating I had no delinquent bills or non payment. I had used this company for 5-7 years with no deposit, no problems. Don't get me wrong, a reasonable deposit would have been expected and gladly paid but this was ridiculous! I have NO past due payments on ANY other accounts I have other than the divorce issue. You work hard, pay your bills and do everything you are suppose to do to be a productive person and a company, who knows they have you over a barrel, takes full advantage of you. There was no other service available for that area!! If there had been, believe me, they would have had my business !!! Absolutely criminal.....

Fantastic company and service! They are head and shoulders above other providers. Reliable, great…read morecustomer service and no data caps. I use my own home network equipment so can't comment on what they provide if you plan to use their equipment. Don't hesitate, you won't be disappointed.

Few real choices. I actually play several sports from horses to Yoga to kickball to hiking…read more Never watch TV sports and my package with the narrow choices I had led to this awful package. I am not happy with the actual operation, too many sign ins, too many EPB channels to see same old pix of chattanooga. Who cares to pay for that? And so many channels with 100% promotional apps . Ads everywhere you look and with Wi Fi I am spending $221 a month!!! beginning to look at other choices and internet providers. HATE this choice. Geek Squad here I come. Constant buffering does not help and greedy $6 charge for a new controller really killed it. NO MORE.

Fantastic company. Honest, thorough and professional. Couldn't ask for a better experience and…read morecouldn't recommend them more highly.

River City Irrigation went above and beyond what I expected. The owners Tim and Matt, were super…read moreeasy to work with and were reliable, honest, and responsive - true professionals! The pricing was responsible too...I would 100% recommend this business!

My husband and I live in one of their townhome in Rock Spring Ga I could not say enough good about…read morethem and their workers. they are friendly professionals and kept their property immaculate 2nd to none of those workers are Travis and Scott keep all our yard clean and mowed just to name a few there are many other workers the manager Ms. Kerry Saffles very kind and understanding and knows her stuff she is one of those who can relate to any situations shes also just and also fair all you have to do is follow your (lease )do not break them! nothing personal it is just business Silver Constructions has many employees who are courteous friendly and hard-working The owner Daniel Super nice all their properties are first-class and affordable we almost lived there for 4 years we have no complaints My husband and I are highly recommend this place one in Rock Spring ga and one in Round Pond Rd Lafayette ga 2 or 3 bedrooms

I went in to pay for a lock change for my mailbox. I am a landlord and my last tenant took both…read morekeys. They refused to allow me to pay for the locks to be changed to the mailbox to my own place.

went to get a letter I had to sign for YESTERDAY , was told it was out for delivery, never came…read more went to get it today.... line of people waiting.... Ringing the bell, no one came. they were too busy in the back. People waiting and ringing the bell for 45+ minutes?? That's not right! The counter people should be at the counter! People come on their way to work, on a break, etc and can't get help? When someone comes they state to just leave packages on the counter? Excuse me? Cant get a letter because they're busy. No one answers the phone and the 800 number is useless! If you can't do your job, don't open the door to help people!