Employees at front desk not so friendly. They also have a sign in sheet and they have a big sign…read moresaying you must sign in before sitting. Then they tell you to not sign in, but to go to a kiosk to check in. Why have a sign if the policy has changed. Some of do actually read when we walk into places. So even if you have been a patient here you have to fill out all your medical information all over again which is very annoying. I wish they would have told me to sign into a portal from home instead of using this tablet on a stand like all my other doctors ask (dentist, eye doctor) all have this as an option. So make sure you're 15 minutes early so you can fill out all your information and scan your medical cards into the machine.

Beginning of day 3, MRI order still not changed to ASAP. Message left for sherry no response. Still…read moreno prior auth that apparently Ms. Sherry only can do. We will see.

Dr. Bagsby and his team have been taking great care of me. I am an especially hard case due to…read morehaving MS and I appreciate his hard work. They also have an amazing physical therapy team as well!

I enjoy the physical therapy side of this place. The staff really know what they are doing and try…read moretheir best to collaborate with the doctors next door! PTs are doctors as well and seeing their knowledge is impressive.

I was fortunate to have a speedy appointment with Dr. Mills scheduled within 24 hours of having…read moresudden back & leg pain. After an X-ray the day of the appointment, he scheduled an MRI. Making his diagnosis after the MRI it was followed by an injection...I am now pain free. Dr. Mills and his staff are professional, maintain a great bed side manner for patient to address current aches, pains & symptons. I feel fortunate to be treated at Coastal Orthopedics' Dr. Mills and staff.

Wonderful experience with Dr. Mills and this group. No pain after my spinal surgery. No pain at…read morehome. I am finally walking distances without having to stop and rest. Don't hesitate to make an appointment with Dr Mills. So glad I did!

I started going here for my back pain because of my moderate scoliosis. I worked a lot with Morgan,…read moreKrista, and Allison. They are EXPERTS with scoliosis. I would recommend going here to anyone and seeing these ladies. Thank you so much Morgan for helping me with my exercises in the gym and perfecting my technique. You are amazing! Thank y'all so much for everything you did for me. If you're looking for help with your scoliosis or any kind of pain that you need physical therapy for these girls are amazing.

This service is absolutely wonderful. The entire staff is professional and caring. Allison and…read moreKrista are working with me. They are doing such an amazing job, so patient, caring, helpful and personable.

I was referred to this clinic by my regular Dr for pain management due to an injury I suffered from…read moreat the end of 2020. My first visit to this clinic was in the middle of June 2022. It was very good. I saw a doctor who was covering for Dr. Munoz-Gonzalez because she was on vacation. The Dr. was very nice and very compassionate. Her first course of treatment was to offer methocarbamol, which is a muscle relaxer. To see if perhaps that will work. She then set me up an appointment for July 30, to start a series of Cortisone shots directly in the area that was giving me the most discomfort. I arrived at that appointment; this was my first interaction with Dr. Munoz-Gonzalez. She was abrasive right from the start, she lacked compassion, she was not friendly at all. She gave me the shots and dismissed me. I was scheduled for a follow up Thursday July 21; her demeanor was exactly the same as the first visit. She asked me how the shots worked for me. I said that they didn't work at all, I said that the methocarbamol gave me no relief either. So, she said that the pain was not in my muscles, it was probably in my joints. She stated that she received my paperwork from my surgeon in New York. We reviewed a couple things, I had to correct her and the name of the surgeon because she was identifying an incorrect surgeon, and she doesn't like to be corrected. She immediately became defensive. She then began offering to medication 's one called Gabapentin, which is for the treatment of nerve pain, one called Meloxicam which is to treat arthritis. She said the pain was from my joints. Neither of these medications she is prescribing are to treat joint pain, when I questioned that she became defensive again. And actually, started raising her voice at me. She then told me to stop adjusting my mask because the Covid risk is high because people are refusing to be vaccinated, and it should be mandatory for people to be vaccinated. Things like that should not be said, that is her opinion she should keep that to herself. We live in America, which is a free country. And I absolutely disagree with her opinion. I was adjusting my mask because it was hot in the office, and I had been sitting there in pain sitting uncomfortably for over an hour. (I am vaccinated by the way) My visit was Thursday at 12:45 PM. My pain level was at an 8 out of 10. The doctor was very well aware of it, she did not send my prescriptions to my pharmacy until Saturday morning at 9:30 AM. I had to call the office twice to remind her she didn't bother to send the meds until she felt like it. I waited for almost 2 days for her to send the prescriptions. I believe this is out of spite and I think it is incredibly unprofessional to treat a patient like this because she was challenging you and correcting you when you were saying incorrect information. She offered another procedure, to use an Xray and a needle to pinpoint an area to burn the nerves that may give me some relief for up to 2 years and then she got up and walked out of the room. So, I went up to the reception window and the lady sitting there handed me an appointment card with a month's follow up, never asking me if it was a good time for me, just to call the office if the date and time doesn't work. And a procedure appointment date for next week. I absolutely do not trust Dr. Munoz-Gonzalez to insert a needle in my spine so needless to say I will be cancelling that! I went to the pharmacy to pick up the medication and I spoke with the pharmacist, and he said the Meloxicam is absolutely the same thing as Ibuprofen 800, which I already have a prescription for, and she is aware of. So, there is no need to pick up the Meloxicam. I will not be returning to this doctor because she genuinely does not have my best interest at heart and did absolutely nothing to help me. Her Bio on the Google page for the National Spine & Pain Centers-Lumberton states "They should feel free to express their frustrations, their fears and their hopes with me. My goal is to provide the same care for each patient that I would desire for my own family". This is not how she made me feel and if she treats her family like this, I feel sorry for them.

If I could give it "0" stars, I would. I was sent by the VA for pain management on my back. On my…read morethird visit I was given an epidural to supposedly help lower back pain. I was told I would be great that day, I was not. I was told I would be even better the next day, which I wasn't. And I was told that within 5 days I would be awesome. I gave it until the 5th day but after the 5th day of still suffering worse then before the epidural, I realized that it was not going to get better & I called the office but there was not a nurse available to speak to me. I was told someone would return my call, they didn't. I called again the next day & got the same response. On the 8th day, I called my primary care physician which told me to go to urgent care. I ended up diagnosed with a "failed epidural", had to get IV Morphine & Steroids, MRI with & without contrast & then sent home on Steroids with increased pain meds & muscle relaxers. I then had to go back to my primary care physician the next week & was still in so much pain that I was offered pain injections. It has been almost 3 weeks now, I still have heard NOTHING from National Spine & Pain Center & am still struggling with pain. I would NEVER recommend this office to anyone. The sad part is, I could have possible understood that the epidural didn't work but the complete disregard for the problems & pain that this caused me is totally unacceotabke!!!!!

Dr. Lemons is an absolute professional, providing outstanding patient care and guidance. Dr. Lemons…read morewas patience and understanding of my health concerns. He did not rush the appointment answering all my questions. I highly recommend Dr. Lemons - you will not go wrong!!

DR Lemons is one of the most professional, competent, and personable Doctors I have dealt with. I…read morehighly recommend for any one needing orthopedic back treatment. He ensures that you know exactly what is going on before and after a procedure and makes himself available to answer any questions or concerns you may. Eleanor Anne Fry