This particular branch, and the folks who work there are terrific. I've received only the best…read moreservice and advise while doing business at the branch. I have other accounts at other financial institutions and, by comparison, visiting this branch is always a positive and pleasant experience.

Free checking account without charging you for it. HELL YEAH, I'm a fan of this bank. Plus the…read moretellers are super nice and helpful. Skip BofA and Wells Fargo and open you an account and save money. Big banks suck, in my opinion. Give your banking business to a hometown local bank instead.

I have been with bank of oak ridge more than twenty years. I have always received Great friendly…read moreservice. Jason Miller was very helpful today when he helped me resolve a possible identity theft because someone had out there had gotten my SS#.

This bank has difficulty remembering that without their customers they would not be in business…read more We have been with this bank for 25 years and through the years we have watched amazing managers and staff leave and be replaced by some very rude and arrogant people. They do not respect privacy by leaving office doors open allowing everyone to hear other customers business. We went to deposit a large closing check drawn on Truist into our account and withdraw funds. The response was, what are you going to use the money for, with a jack o lantern smirk. When we told him what we use the money for was none of his business, it put a bigger smirk on his face. He went into a big speech as to why they do it. Finally, I told him I have stage 4 cancer and if I wanted to give it all away it was none of their business. I was then told it would take 2 weeks to clear and 3 weeks to be able to draw from. When we told him it was unexceptable he said we would have better luck at Truist with a smirk. I asked him if he thought this was funny. Jason of the Oak Ridge office snickered. At that point, we decided to leave the arrogance and insulting abuse. We went to Truist, who treated us with the utmost respect. Our funds will be available in 2weeks. In conclusion, the Bank of Oak Ridge is a very small fish appearing to struggle in today's world. We have decided to move to a national bank.

do not recommend using them for a car loan. Currently receiving letters that I am behind on…read morepayments rather than letters that I am ahead. Called and was told you can only be a month ahead. So why are they sending payments that I am behind? Now I go through a process which is exhausting.

I had my account set up for autopay. They changed their website without warning and cancelled the…read moreautopay on their own. When my payment was late, I was hit with a late charge and told that they aren't responsible for their own website issues.

I've always had excellent response and customer service with Allegacy for the 6 1/2 years in which…read morewe've been a customer. That goes for our branch at Peace Haven as well as through Facebook. Phone is a little more off and on, but that seems to be the case with many companies right now.

This is the worst loan agency/bank I have ever been involved with in my 40 adult years. They…read moreREPOSSESSED my dead fathers truck and PAYMENTS were current. They stole it like a thief. And insisted the loan be paid in full even with payments CURRENT. The truck is part of a deceased man's ESTATE. DO NOT BE FOOLED BY LOW INTEREST RATE! Horrible customer service-no compassion at all.

This business is the worst ever. They take forever to deposit your paycheck. Don't expect it at…read moremidnight like most banks and credit unions do it might in your account the day it maybe by 10 or 11 am and really don't expect it early that won't happen. Stay away don't risk it

From the owner: Truliant is a trusted financial institution that provides various credit union services to…read morecommunities. Committed to providing exceptional financial products and services, Truliant strives to enhance the economic well-being of our members. Whether you are looking for competitive rates on loans or various savings options, our dedicated team is ready to assist you in achieving your financial goals.

Definitely worse than any bank around!Wife and I and family been banking here for over 20 yrs! Fell…read moreon hard times becais of an accident we needed to apply for used car loan! We have direct deposite weekl and no-weekly ! Auto draft of car payments and loans! They denied ! And no; i don't have perfect credit and that' not why I'm giving them a 1 star! They are also liars! At least tell the truth! Don't say we are here to help when you're not! Don't say we value our customers when you don't! There's no shame in actul saying everyon is just a number. As with most banks; We all are nothing but a number, what you make, what you deposit, what you withdraw! It's all a number, and if your numbers don't add up or ain't what pops up by some computer, then you're a negative number! At leadt be honest!

A waste of time if you need something notarized go to a real bank, the woman who called herself a…read morenotary didn't fill out the form correctly so I had to obtain another form and go to a different location where the woman on the phone lied and said they could notarize it and once I arrive the idiot was like oh our trust department said I couldn't. Like don't waste my time either you know what your doing or you don't, either you can notarize the form or not, But Don't Waste My Time! With your incompetence! I went to a REAL bank where I was able to have my paperwork reviewed and notarized. Now I'm opening a second account because I'm always impressed when people know what the hell they're versus those who just pretend to.

The Wells Fargo in Clemmons REFUSED to accept my CASH payment stating I HAD to give them my drivers…read morelicense; that just having the credit card I was paying off wasn't enough!!

This branch has great staff, fast service, and a pleasant experience all around. I have never had…read moreone negative experience, in person or virtually, with any of the workers, regardless of what time of day it was or the volume of members they may be handling. I'm not sure what kind of training the workers undergo, but kudos to the organization for creating a culture of empathic, customer-minded employees who represent the mission well!