Abysmal customer service skills. Fail to give any update. Failure to carry out claimants instructions. The solicitors at the Edinburgh branch should be avoided unless you want to be completely ignored and constantly sent to voicemail with no reply. read more

We used these solicitors to draw up some wills recently and they offered a very professional and reasonable service. In fact, some of the larger town centre companies were looking for four times the fee we paid here. You don't get the giant fancy offices and leather chairs, but I don't want to pay for my solicitors ego, I want to pay for a good service and you certainly find that here. They also take part in Will Aid http://www.willaid.org/ where the wills are created for free and you are asked instead to donate the money to charity - we didn't know about this when we had ours created but its a worthy cause worth considering and shows the genourous nature of the firm. read more