If you need something done by a deadline, don't expect it done by then. Make sure to tell them a…read moreweek before you no joke need it. You will never pick up on time and even when you're told to come back, you'll get the message, "It'll just be another 30 minutes". Then you come back an hour later and it's still not ready. Be sure you have time to wait. If you need something fast, look elsewhere. Attention to detail is another area of concern. I won't go into specifics, but I'll give you this. We had a $400 retirement whiskey bottle engraved and the service member's name was MISSPELLED! When they verified the paper was left with the correct spelling, they just said sorry. You will leave detailed instructions and it'll not be done that way. Don't expect a discount either when your product is wrong. Overall, very disappointed and will not come back. Do not recommend.

They did a great job on our military farewell plaque and very fast turn around! They even called…read moreto confirm the details of the plaque! Highly recommended!!

Issues: slow turn around for projects…read more pore quality of printing/engraving failure to see errors before giving completed projects to clients inability to use supplied artwork I attempt to use local business for all my projects but in this case I can find cheaper, faster and better quality online.

I love this family owned business. Saw a message in the grapevine and contacted the business…read moreThursday afternoon. Sent a message and received a response within an hour, after a few messages i went i store to review the design and pick my color T-shirt's. Placed my order and had my shirts the very next day! I love how they proofed and reviewed each print and was able to tailor the design to the size of the shirts they are true customs .

I am at the point in my career where I would just about rather eat a bullet than order, pay for or…read morereceive any additional military "awards". Augh... However, when I have to do it, the best people in Lawton are the Henderhan's. They are good, local people taking care of the crazy last minute orders. They are so helpful and have great ideas.

From the one that I walked in, I was disappointed in my service. Employees did not appear helpful…read moreand initially said they probably couldn't assist me. Once they finally began to listen to my request (for one football trophy), they still seemed to rush me through my choices. Once my order was finished within the next week, I did not get a cal that my order was complete. I called on the day I was told it would be ready and I was told I would have to call back over the next two days to see if it was done (and that if I didn't pick it up, they'd be out for a week and closed for spring break and I'd have to wait). Once I was able to pick up my order, I noticed they changed the specific and detailed order without contacting me beforehand for approval and they didn't seem to care that I didn't appreciate the change.

I have done business with them for years now. I have bought coins, stamps, jewelry etc. All has…read morebeen great. I've had multiple pieces commissioned here. Design, gems, and metal. All great detail and care. Customer service has always been top notch. I highly recommend them.

Went to two different places to get chains fixed, their prices was the cheapest. Also, fast turn…read morearound time to fix jewelry. Highly recommended

My daughter needed help with changing out her nose ring and they were very helpful. They provided…read moreus with useful information as to what size ring would be beneficial and changed it out for her. The guy explained everything as he was doing it. Will definitely be retuning.

I went in to get a tattoo and service was not friendly and seemed very disorganized. There was a…read morelot of guess work when asking my questions. Did not seem like they really cared or not about the customers. Why would you want someone who does not care about you to ink a permanent pic on you. I don't feel you will get quality work from this type of person if you are treated like crap. Yes I have had a couple tattoos for myself and family members done there so I am speaking from experience. Spend your money with someone you can trust!!!

Placed an order over 14 days ago. They told me that they would be ready in three days if I would…read morepay the $20 rush fee. No problem I said. Well 14 days later I go in and have to wait in the hall way for 15mins to talk to someone while they tilled the register. I have emailed them and called them through the whole process. They knew on the 1st of July that they would not be able to meet their dead line that they established and didn't call me to inform me. Now I have my without shirts and they are without my business. If you are in need of anything I would recommend getting your shirts from a different company. This company is lacking management and organization.

I came here with short notice to make a shirt for me for Halloween. They gave me my product in time…read moreand it was of great quality. The staff was very nice and they were very quick with their turn around. The shirt was better than what I thought it would be and I would completely recommend them for everyone to go to.