nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice…read morenice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice

I was a bit apprehensive about using a another valeting company to valet my new car. But when I…read morecalled Empire, Louise was so knowledgeable and helpful I booked them. When Gary turned up, he was on time, polite and explained everything that he was going to do. I didn't think that a brand new car could look better then from the showroom, but Gary surprised me with his dedication to the finer details. I am so impressed that I have recommended Empire to all my friends and family. Thank you Gary + Louise

POOR & RUBBISH COMPANY. APPALLING CUSTOMER SERVICE…read more Wanted my car washed on a Sunday and had to wait 3 weeks before they were free. Decided to book anyway based on reviews. I called 4 days prior to confirm appointment and I was told everythings ok. NO ONE BOTHERED TURNING UP to wash my car at the allotted time. 1 hour later after no contact from them I called up both their landline and mobile, no answer so left a message asking for immediate call back. The next day STILL NO CALLBACK to explain what happened, I called them up and spoke to someone who said I wasn't on the schedule but someone would look into it and call me back. NO ONE BOTHERED to call back. I called up again the day after very angry and was told someone would call me back in 3 hours. NO ONE BOTHERED to call back. I gave them a fair chance to correct the problem but they basically spat in my face. These people are a bunch of idiots who think they can treat customers like crap and get away with it. VERY POOR & UNRELIABLE COMPANY and appalling customer service. 1 month later still waiting for call back...

Thank you, guys ! You did fascinating job on my car! It looks like new again, I'm impressed.read more

Bad service. Don't trust what they say. I had car damaged and they claim the damage was there…read morebefore and became aggressive when confronted about the untidy state my car was left in I will never use them again. Stay well away.

Sadly another bad review for Empire, despite their website promising so much. Last week they…read morecancelled on me at the 11th hour as they'd been in an accident en route (reading other reviews, they do seem to be very unlucky on the road..). Rescheduled for today at 11am, but they didn't turn up. I called at noon, 1pm, and again at 2pm, no answer on the landline, i left a message on the mobile number left on the website, and my call hasn't been returned. Very poor indeed. Looking for another company now

Crooks deleted video of swapping my range rover mats.Do not use this lot.I will never go backread more

Worse car wash ever. Don't ever use this place they scratched my car and obviously will always make…read moreexcuses. Never ever bring your car here. They smoke when washing your car. Absolutely shocking. They've been reported to the police. This guy in the photo scratches cars he needs to be sacked!

This valet service is excellent. It is very well priced considering the team comes to your front…read moredoor. The quality of the valet is great and there is a wide range of services to choose from. Mike, the owner of the company is professional, courteous, friendly, and provides an outstanding level of customer service. He is easy to communicate with, responsive, efficient and well organised. His team arrive with all the equipment needed and leave you with nothing to worry about. I highly recommend Belgravia Auto Valet.

From the owner: The Mobile Luxury Car Valeting Serviceread more