I signed up with DPM 12 years ago when I bought my house. This year I got statement for the cost…read morefor the upcoming year. I thought it was way too high so I looked online and found another insurance company that would cover the same things for half the price. On Friday,Oct. 22, I called DPM to cancel my insurance there and was told by the receptionist that my agent wasn't working that day. So I called back on Monday and was told that she was working from home. I left my number and she was supposed to call me. She didn't. So I called the next day and asked to speak to someone else. I explained to him what I wanted and he said a cancellation form would be mailed to me, to sign it and mail it back. It's now Nov. 3 and I still don't have it. I live about 5 km away from their office so it shouldn't take a week or more to get it.