I cannot recommend White Bear Lake Jewelers enough, especially their master jeweler, Ben. I wanted…read moreto upgrade my center stone, but because my ring has a unique two-sided tension mount, multiple other jewelers told me it was impossible without destroying the ring. Ben was the only one who found a way. He removed the original tension setting entirely to create a blank canvas, then molded and recreated a brand-new tension setting from scratch specifically designed for my new stone. He managed to do this while keeping the rest of my original ring exactly the same. The result is so seamless that it doesn't look like a modification; it looks like the ring was originally designed this way from day one. Because my ring is over 20 years old with numerous side diamonds, Ben performed a full inspection and caught several issues I hadn't noticed. He secured loose stones and corrected a faulty previous repair, fine-tuning the piece until it was objectively a brand-new ring. Ben was also a great partner in sourcing my diamond. I was very particular about the specific grading specs I wanted, which made it challenging to stay within my budget. He navigated the search and found the perfect stone. If you have a complex vision or a sentimental piece that needs expert care, go see Ben. He exceeded all my expectations.

What an amazing shop! I came in due to a loose stone on my ring. They were so prompt, kind, and…read moretalented. Their goldsmith is top tier. Thank you so much. What a great experience. I will continue to come here.

I had three different rings that needed attention. One needed to be sized 1/2 size larger, one…read moreneeded a new small diamond, and the last one needed prongs checked and a spa treatment. All three rings turned out great and were ready within 10 days at a reasonable price. Highly recommend!!

We went to Look Jewelers to have my husband's wedding band cut off before he had open heart…read moresurgery, as directed by his medical team. The jeweler did it while we waited and did not charge us. He was most polite and I shopped for a necklace for our 11 yr old grand daughter. He had many beautiful pieces at different price points. We like to support local Ham Lake businesses that have great service and beautiful items for sale. Check out Look Jewelers you will be pleased.

Yua Xiong assisted my now husband and I with our wedding ring. She was patient, knowledgeable, and…read moreprofessional. I cannot ask for a better associate. We were shopping around and she did not pressure us but provided us all the information we need to know as we continue to shop. We did end up coming back for my ring, not just because it was my dream ring but because Yua left a mark in our hearts. She was amazing. Helzberg is blessed to have her represent your company. I always look for her when I stop by.

I had a very pleasant experience at Helzberg Diamonds…read more Based on a friend's referral, I went to Helzberg to get the batteries replaced on 2 vintage Movado dress watches. As a result, I made a couple of trips here. The staff were always super nice and professional. And each trip, I had fun looking at all of the current models of Movados (and other brands of watches). The contemporary Movado watches are pretty cool. And the Helzberg prices all seem to be fair and in-line with what I'd expect. I had one minor glitch. It was supposed to take one week for battery replacement but it ended up being four weeks. But they gave me a call to let me know. And actually, I suspected this might happen. I happened to know that Movado watches have a unique design where standard case closer tools don't work on them. So they usually need to be mailed off to a specialist in another state. Thanks, Helzberg, for the friendly service and the great communication! -Daddy Maxx Retro

Alex did an amazing job on a cross necklace I had made in memory of my Mother. I would highly…read morerecommend.

Centennial Jewelers is great!…read more Centennial Jewelers is located in a building with various offices and requires appointments. Typically, they only have one customer/group of customers inside and there is a little waiting area outside. My husband's parents and sister-in-law all got their rings from Centennial Jewelers. When husband got my engagement ring from Centennial as well, it felt extra special. My husband's experience went smoothly while he was designing my custom ring through pickup. He was able To work with Alex to figure out what style, stone, and shape was right for us. I was able to get my engagement ring re-sized for free shortly after the proposal since I thought my finger was larger than it was. I'm pretty sure there is free re-sizing for life. The ring itself is absolutely gorgeous and fairly priced-especially for a custom piece. We were so impressed that we went back to create a matching custom wedding band for my husband. The communication was great. Alex walked us through the process and ensured that he'd call us with updated pricing before he began anything. My husband's ring ended up being absolutely gorgeous and a very reasonable price. As if that wasn't enough, my husband took his mother's diamond from her ring and had Centennial created a pendant for a wedding gift. I highly recommend Centennial. They do excellent work.

Brian was very pleasant to work with. He created a masterpiece of an engagement ring that everyone…read moreloves. Highly recommended.

I've know the owners since when they ran the Kay Jewelers at Northtown Mall in Blaine, MN. They've…read morealways been so sweet to me even during some of my rough times but we're there during my best times too. Wish I lived closer (I'm in Central Florida now). You can't go wrong making an investment of a lifetime here!

Found my dream engagement ring here! Everyone is so nice and friendly!! My husband also got his…read morering here. Amazing quality, lots of selections to choose from and they answered all of our questions.

Very rude customer service. I will never go back to that store. I can not trust their opinion…read moresince they were harsh and rude.

Top notch customer service, very wonderful and helpful young lady. Alyssa helped us with all of our…read morequestions and rang us up quickly and efficiently. Amazing worker!!

Well I usually buy a lot of clothes shoes jewelry but wow I fell like I won't buy here anymore I…read morewent in there to get a tile of my watch and they said that they couldn't because I didn't buy it from them understand it's protocolé but still it's just a tile I was going to get some jewelry for my wife for Mother's Day but this kohl's ruined my day I'm disappointed I will buy clothes somewhere else that is just petty saying i didn't buy it there I was going to pay for whatever the cost was It sucks no reply's needed thanks and goodbye

A critical part broke on the metal frame of my glasses. I wasn't ready for new glasses and I had to…read moreget them fixed before leaving town. My eye ware provider couldn't help so I checked local jewelry stores. Most local jewelry stores couldn't help. One wanted $75 for this "rush job". Joel B Sherburne Jewelery was fantastic. They realized my situation and understood that I need my glasses. I dropped them off for a few hours and they charged me $30 - much less than a new pair of glasses. The repair was excellent and the service was top notch!!! It's hard to find quality service but they exceeded my expectations.

I am NORMALLY the type of person that likes to Promote Small Businesses, HOWEVER, I think I have to…read morePASS on supporting THIS business!!! I went in for a VERY easy clasp fix on a Pearl Necklace. I was treated VERY RUDELY by an older gentleman (Not Joel, the Owner) but an employee. I LOVED giving White Bear Jewelers MY BUSINESS ( Again promoting "Small Business") BUT I think I would PREFER A CHAIN JEWELER over this business WHICH, SPEAKS A LOT!!!

Bought diamond earrings from them years ago when they were in Roseville. Took the earrings in to a…read moredifferent jewelry store a couple of years later, because I was going to sell them, and the jeweler asked me if they were a gift or, if I bought them, where I got them. When I said I'd bought them, he told me they were glass. Not diamonds at all.

Lisa is amazing. My fiancé got my engagement ring from them custom made and I absolutely love it. I…read moreshopped around a bit for a wedding band but ended up going in to see what they had. Lisa sketched out a beautiful design and quoted a very reasonable price to make a custom attached band. Less than a week later, I have my beautiful ring back and it's better than anything I could have imagined. Incredible service, kind people working, and amazing prices within our budget. Lisa is an artist and her work is absolutely beautiful.