I called for firewood and left a message with their answering service. After not getting a call…read moreback for a few days, left a request through their website. Never responded to that either. Wasted a week before seeking firewood elsewhere. Ironically, their own website indicated they are very responsive to firewood needs...quote: "Are you in need of firewood to keep you and your family warm especially during the winter? Don't worry! Root's Tree Service has got you covered. We'll deliver firewood at your doorstep whenever you need it. Contact us for 24-hour emergency services."

Can not recommend this company enough. We had a huge tree fall during a storm, after regular…read morebusiness hours. Called their answering service and Dusty called me back within 10 minutes or so. He was at my house coming up with a plan within 20 minutes of the call. Gave me a quote and said he and his crew would be here first thing in the morning. They came at 6:30 am, got the equipment situated, and were DONE at 9:30 am. I could not believe the amount of equipment and people he had here. They were all incredibly professional, and polite. (Even took a quick break so my daughter could get on the school bus.) After the tree was gone the crew made sure everything was cleaned up and left my yard in better shape than before they arrived! If we ever need tree service again this will be the only call I make. Thanks again Dusty and crew, you are greatly appreciated!!!

Did an amazing job laying the stone deffinaly would have work done again with them very satisfied…read morequick and easy no mess Donna &Richard holland

Great service, good communication, reliable and affordable, what else can you ask for? Would…read moredefinitely use again!

Very professional. They were quick to call back, arrange delivery, and deliver. They are very…read moreknowledgeable and helpful. Answered all my questions and gave tips to insure our success to get the most out of the wood. I will use them again.

From the owner: Demon Wood Products is a division of Compact Excavating which has been offering service is…read moreexcavation, demolition, utility installation, plumbing, hardscaping, landscaping and retaining wall installation since 2001.

I can't say enough great things about Finger Lakes Firewood. Henry, the man behind this endeavor,…read moreis friendly and a man of integrity. I've dealt with him for several years. Nothing has ever made me doubt my decision of buying firewood from him. Always timely, courteous and honest. I can only hope that this raving review will not impact my own supply of quality firewood on my next order! ;^)- Thanks, Henry and son, for your great customer service! Best Regards, Chuck

I have been getting my wood from Finger Lakes Firewood for over 20 years. I live in a low area, so…read moreit take awhile for the ground to get hard. They have been very patient and yet prompt in their deliveries. The wood has always been top quality. I always recommend them highly to anyone who ask where I get my wood. Larry P.

We have always received the highest quality of wood and service from Pittsford Firewood. It is…read morevery clear that they are utmost professionals, providing clean and seasoned wood in a timely fashion for a more than reasonable price! We are grateful to Scott and his team for keeping us warm all winter! Gratefully, Steve & Cathy Schockow Brighton

Great service , nice delivery and stacking of wood competitive pricing wood is good qualityread more

Great company for firewood. The load was 2 cord and a good count. This is our second year buying…read morefrom them and they are cheaper than our local guys. All tge wood was cut as we had asked and the delivery guy, Terry, was an absolute pleasure to deal with. I highly recommend them.​

Premium firewood from a family business. These guys are great to deal with and offer very high…read morequality firewood.

Great firewood; split and kiln dried, delivered on schedule and stacked neatly. Will use them…read moreagain!

Always great service. Wood stacked neatly and in the right spot. I use them every year.read more

Prompt and courteous communication and delivery. They actually charged less for firewood delivered…read morethan their original quote.