For some reason, I was just thinking about Metroland…read more And now that I have been here for almost a year, the resource that I thought would be invaluable to me in finding good local food, completely and utterly failed me. Yes Metroland, I am talking about you. I took your recommendations. I travelled far and wide. I have read your ongoing reviews periodically. Frankly, it has been a waste of time and calories. I wish there were better food writers in the capital district. Or even bad food writers with good taste. The additional star is for proving at least a modicum of good taste, by giving Capital Q a glowing write up.

Did photography work for Metroland almost a year ago and never got paid. I emailed them and sent…read morethem an invoice for my services several times with zero responses at all. Finally got a check in the mail and it bounced. I contacted them again about it and once again was met with no responses. What kind of company doesn't pay people for services rendered? And what kind of company deals with said non-payment with the mentality of, "If we don't acknowledge them, maybe they'll just go away?" Total bullcrap. Needless to say, I'm never doing work for them again, nor will I bother reading their paper. I have yet to come across a company that has worse business practices. So, thanks for nothing, Metroland.

Missing this unique window into our lives...too bad when LK left the mag went no where fast.read more

InsideOut is a magazine of its time, offering up coverage of the most important issues of the day,…read moreas well as the best of our own backyard. In any one issue, readers might find a leading scientist's discussion about climate change, a gay "New York Times" best-selling author talking about his latest memoir, an Oscar-winning director talking about filming in our neck of the woods, and where to find the best barbecue or sexiest brunch spots. Our typically upscale readers are progressive, gay, hetrosexual, male, female, old, young, locals, transplants, weekenders. They're smart. Wise. Hip. Edgy. And they constitute a niche market that is absolutely unique. InsideOut - winner of a national FOLIO: Ozzie award.

Being a lifetime road geek, traveler, and map collector, I enjoy shopping at the company store. The…read moreJimapco publishes their own street maps/atlases and large wall maps for all of Upstate New York, Vermont, New Hampshire, Northeast Pennsylvania, and Western/Central Massachusetts. The Jimapco maps are very easy to read and understand compared to other maps. They do carry other brands of street maps for other parts of the USA. They also sell the DeLorme atlases for all 50 states, travel guides, hiking/boating maps, and travel accessories.

From the owner: JIMAPCO has been making Maps to swear by, not at! for nearly 50 years. Be they paper or complex…read moreinteractive digital on your mobil device or computer, JIMAPCO's creativity and attention to detail allows us to deliver a superior product every time. Today, in addition to our traditional and highly acclaimed paper maps and atlases, JIMAPCO offers a variety of sophisticated digital mapping solutions for businesses and organizations who want to see their information on high quality "layered" maps to see trends, patterns, and opportunities.

My family has received The Yankee Flyer every week since I was a kid. It is always easy to find…read morewhatever you are looking for. Additionally, my husband and I had our own small painting company. During those four years, we ONLY advertised in the Flyer and were busy all year around until we sold the business. I highly recommend this weekly newspaper, even if it is no longer free to receive. I'd also like to thank everyone who works at this company for fantastic and professional Customer and Business Services. It is precisely because you, we had a thriving company. Amy J West Hartford, CT Formerly of Granby, CT

Great place to sell unwanted stuff. Staff is friendly…read more Support Local Business

Kept charging me after I canceled my subscription and spoke to 3 different people on 3 different…read moreoccasions! DO NOT SIGN UP FOR THIS.

Long story short, NEVER EVER sign up for their online subscription service. My subscription costed…read morearound $13 for quite a while and honestly, I wasn't using the service all that much so I wanted to cancel. Website under maintenance. Ok, no big deal, I'll try again later. Every time I would try to cancel (tried numerous times over a period of a couple of months), the website was always under maintenance, making it impossible to cancel. It seems like it was only the account portion of the website that was down, everything else worked on the website Then a few months ago, my subscription rate doubled without notification. I eventually did get a notification four days AFTER they banged my credit card, so I contacted customer service requesting a refund and was assured I would receive my refund in 2-4 weeks. 2-4 weeks?? Unreasonable as I get a refund for anything else much faster than these idiots. Multiple emails later claiming they initiated the refund, I have never received it so they lie to your face constantly. At least my subscription is now cancelled but they have my money. Don't make the same mistake I made and avoid this company at all costs.

I have been a delivery customer of the TU for decades. I live on a main highway w a long driveway…read more Have I rec'd every paper, no. I have even seen a lady up the road taking my paper before I could get it! I settle for E edition when the delivery doesn't arrive or is late, which is seldom. These complaints re delivery, cancelation are valid and should be addressed. Newspapers all across America and the world are folding and according to surveys it has nothing to do with delivery or content. Primarily it is due more to the 24 hr news cycle on cable and the internet. A population that doesn't read and is only interested in agreeable news doesn't help. Several "fact checking" sites rate the most watched cable outlet as the least reliable for truth in reporting, scary. Your problem will eventually disappear along with the "Free Press". Tom Paine Brunswick

When we moved to Albany my wife and I began to take the Times Union digitally as we felt we should…read morehave a reliable source of local news. However, after a few years we both cancelled it as we found little actual local news -- as most of the articles are quasi advertisements. Overall, it's a collection of AP articles, cartoons, and many many many ads. If you want to the local high school sports results it's a decent resource. I did find the periodic opinion pieces by Churchill interesting even if I didn't agree with 2/3 of his opinions (read both conservative and often mean) If you occasionally find an article of interest popping up in your internet browser you will quickly learn it's behind a paywall -- the Times Union isn't giving anything away for free. Last week I was particularly irate when the TU had sources of information about the abrupt change in Albany County primary voting polling stations but with no sense of public service the TU wouldn't allow non-subscribers to access that information. I define that as a total lack of commitment to the community. We take the NYT and unfortunately the Times Union handles distribution for the NYT, WSJ, and NY Post as well. When our papers haven't arrived it has been impossible to get through to anyone at the Times Union -- though I have spent considerable time drilling through their website for contract information. After NYT reps were routing complaints to the TU for months with no resolution, I finally had to write the TU and indicate I was filing a complaint with the Better Business Bureau. Once I did that magically my delivery issues then vanished. Periodically the driver delivers the paper edition of the Times Union instead of the NYT in error. The paper edition is simply without value. Glancing through it takes about three minutes -- tops. It's articles focus on the sensational: thefts, fires, shootings, gruesome murders. What would want would be something about referendums and civic issues but usually that's nada. I guess the TU stays afloat from ad revenue. Occasionally a rare good investigative article is written but rare is the operative word.

Worst delivery and customer service. I've called and emailed with no resolution or response from…read more"management". My 94 yo father needs the paper delivered to the porch because he can barely walk. It is often on the sidewalk or driveway. Last fall he attempted to retrieve the paper from the driveway and fell down the stairs landing himself in the hospital. I informed them and still no response. Customer is non existent these days. Very disappointing.

I am beyond angry at the lack of communication that I have received this past two weeks. Two weeks…read moreago, I signed up to receive digital seven days a week and a Sunday newspaper. Since that time, I am receiving a daily newspaper but no paper on Sunday. Today is the second Sunday I am missed. I asked Friday if we are missed again today, what number should I call to get a paper. I was told 518-395-3060. I was on hold for 20 minutes, figuring out after that amount of time, there is no one to answer that phone. We have received the Gazette for approximately 50 years. This is the worst service I can imagine. I'm ready to quit once and for all. Can anyone who knows what they are talking about and promising, do anything about this?