Had to write a letter is addressed directly to State Farm's Executive Complaint Review team, citing…read moreAgent Peter Weidinger's agency with core issues. Gabriella providing false account information that blocked payment, failure to follow through on a requested callback, and consistently unprofessional phone conduct including hanging up when asked to identify herself. Ignorance and stupidity cannot be in play at one time, pick a struggle.

After having another insurance company for 23 years, I switched to State Farm. This is the location…read moreI deal with. Unfortunately, I was not with them for long before I had to make a claim. Jessica at this location is very helpful. She speaks clearly and explains things well. She is also very nice. The claims process was seamless. They even e-mailed me when they made payments to the dealership and rental car company. They guarantee the work for life as long as you go to one of the repair places they recommend. Oh yeah, and they are charging me $65 less per month for the exact coverage that I had with the other company. **Fun Fact. I had contacted a different State Farm local agency and the representative was so unprofessional and wouldn't call me back. I tried a couple of times. I even got quotes from other insurance companies because I thought State Farm was not a good company. Luckily I found this branch of State Farm. So each one can be very different from other branches.

terrible when it comes to a refund. we have been waiting 3 months for our pro-rated refund on our…read morepremium. We sold the property back in October '23 and January 31 2024 still have not received the refund check. 3 times now they said it was mailed last Monday. unbelievable unacceptable just wanted to put a beware notice out there.

Amanda has been our agent for about 4 years, and because of her we continue to steadily increase…read moreour business until now virtually all of our policies are with her. She is professional, courteous, knowledgeable, has a real sense of urgency, and is a great relationship-builder who is approachable, always seems available and has a great sense of humor. Thank you, Amanda!

This is a one stop shop for your property insurance. I have received both residential and…read morecommercial insurance from West Insurance and every time it is the an easy process.

West insurance is by far the best insurance company ever! I have used them to insure homes, cars,…read moreboats, commercial buildings and am now working with them on condominium complex insurance for my customers. They have saved all of my customers a great deal of money, as well as myself. Trae West and his team respond immediately. His team are on the ball, competent and friendly! Lynne Hale, ReMax House of Real Estate

Everything. Mr. House and his staff are professional, they follow up, they make sure I am in front…read moreof my house, insurance payments, and car insurance. I highly recommend them.

Sheldon Bland and his staff can be relied on to meet your insurance needs without a doubt. They are…read morestraightforward, responsive and just helpful.

Priscilla Ribeiro has been really great to work with. She is up-to-date on various health…read moreinsurance companies and knowledgeable about their coverages, copays, out-of-pockets, and other things. She helped me get coverage I needed at cost(s) I could afford. Her customer service activity included doing a lot of things to get my account going that I would have done myself, but she went ahead and did it before I even got to it. She's Awesome!

I have dealt with Bill Kohn for the last 3+ years. He was always available and advised me with the…read morebest insurance for my family. I had many questions regarding choosing the best health insurance policy for my family. He is knowledgeable and has a lot of patience. I had a ton of questions and he helped sort things out for me. I would highly recommend this agency and the staff has always been gracious even when I called several times a day...

Exception experience with the knowledge and customer service to match. I came to this company…read morewith a significant issue with my last insurance company for lack of follow-through and carelessness as it concerned my insurance needs but found Jessica and she was not only quick and efficient she helped me save over $200+ per month, with the same level of insurance AND got the job done in less than 24 hours. I have nothing but good things to say about this company and look forward to being a long time customer!

This is one of the worst insurance agents that I have ever worked with…read more He sold me a condo insurance Policy with a company that is not even approved by the Florida Department of insurance. After 3 months I canceled the policy and bought a better policy with Allstate at 1/3 the cost. Now I have been waiting 3 months to receive my return of unused premium. All Mr. Rausch offers is excuse after excuse why I am not able to receive the refund. Then he claims no responsibility for this situation. Do not use this man or anything he tries to sell you. When I said to him thank goodness I never tried to collect for a loss he says "yep". One star is too high, but that was the lowest available.

Awesome Agent! He got me the lowest rate possible in less than 2 hours. He is extremely attentive…read morein getting back to me on my calls and emails and very professional and kind.

The best Insurance agency I have ever worked with, Thomas Kuruvilla and his team take care of any…read moresituation with in no time. Tina is the best, She always with helping mentality, very knowledgeable and solutions are right on time. Wish them all the best and will recommend to all my friends.

The worst, they wrote my home owners policy 3 years ago.. After being told by a third party my…read morecoverage was insufficient and I may have a issue if I put in a claim I contacted the agency for assistance. They refused to answer my questions.. after re-asking and re-asking: There answers, 1. Get a appraiser to appraise your property 2. Read your policy.... and a whole lot of double talk. I'm obviously changing agents. STAY AWAY...