Representative was clear, concise and personable. The rates were in my sweet spot and I would…read morerecommend this office to anyone looking for a fair and honest quote

STAFF AND STEFANIE Are one of the RUDEST people I have deal with in a long time. I know I am not…read moreeasy but dang......They speak to you like your a child! They obviously do not care about LONG term clients - Seems like they are Very UPTIGHT snobby people there. I am leaving state farm because of them!

Melba Ballard - State Farm Insurance Agent & her team are the Best!…read moreI have my cars & house insurance with them. The agents are all super friendly and professional. I love that they follow up and explain everything thoroughly .I highly recommend them.

I've been a loyal customer with this State Farm office for many years, even continuing my policy…read morewith them after relocating to Ocala, Florida. Unfortunately, my experience on July 1, 2026, was extremely disappointing. The level of professionalism I encountered was not what I've come to expect from a well-known brand. The tone of communication, along with dismissive and inappropriate remarks, was unacceptable. Customer service should be centered on listening, understanding concerns, and working toward solutions--not making assumptions or responding unprofessionally. Because of this experience, I have decided to take my business elsewhere to a company that values its customers and provides respectful, solution-oriented service.

Travon was super friendly and extremely helpful. I am beyond…read moregrateful for such an amazingly kind and efficient assistance this morning when reaching out to an insurance company on the contractor's behalf.

Mr Travon Brooks reached out to us, keeping us informed with our initial claim process…read more Additionally, Mr Bart Haines contacted me to introduce self and offer assistance in getting the claims process going; and the scheduled site visit. Thanks to all at Universal.

So far everything has been excellent. My family was with a local State Farm company for over 25…read moreyears. I went out to see what the differences would be by going with a national insurance company. I met with Diana Mowatt. We compared my policy apples to apples with Allstate and it was remarkable the amount of money that I was able to save. For the 2 cars that we have we will save $40 a month with better coverage.( A lot better) I was also able to get my homeowners insurance with Diana's help and am saving over $1200 a year. To my dismay I have not gotten a single call from State Farm. After being a loyal customer for over 25 years you would think that at least they would contact me to find out what the problem or problems were. My hats off to Diana and the team at Allstate.

Skip this company. There are so many other better allstate agencies and other insurance companies…read moreout there. They are terrible and do not have any service at all.

Bryan Curran is the most incompetent agent I have ever dealt with,he didn't file my paperwork…read moreproperly which lead to my license being suspended and won't help rectify it

The service here was excellent. I will definitely be using advantage plus insurance for all my…read moreinsurance needs right now and into the future. The staff here is very polite and professional not to mention extremely patient while they searched for the best rate for me.

Hiram is very professional and knowledgeable. He makes shopping for insurance an enjoyable…read moreexperience. He can help you save money on your current insurance and represents a lot of different insurance companies so he can get you the coverage you need for the best price. Him and his staff are very reliable and helpful. Contact him for the best customer service.

Very easy to work with, knowledgeable and attentive to what you're trying to achieve. Very…read moreprofessional, thank you!

I owned my insurance agency and feel that I can voice my opinion with some authority…read more The representative person whom I have the pleasure of working together absolutely did an extraordinary job. His goal was to make sure my coverage was as perfect as he could to ensure in the event, I would have a loss or claim I would not be told 'Sorry you're not insured for this loss'. He also requested quotes from various companies to make sure I had the best coverage, but also to obtain the lowest price available. A consumer could not ask for better service and concern for the insured. I highly recommend Keystone as the agency to handle their insurance needs.

I was here to support a dear friend with her condo insurance. Nice office setting. The…read morerepresentative was extremely friendly and knowledgeable about all the aspects of the condo coverage as well as options for the major underwriters. I was the fly on the wall but the representative was able to produce the appropriate quotes and options until my friend was able to make a determination. Good trip to the insurance folks.