Dr. Melsna is terrific, my wife had some scares with seeing light flashes in the dark, he monitors…read moreher twice a year, and prescribed some supplement that has helped her much. The billing person, however, is very rude, told me to never call back there again, after requesting an itemized statement to submit to my insurance....

First visit. I had been seeing Dr. Gardner at Rochelle Vision center for 20 years. She has moved on…read moreto a new location. I wish her well. Dr. Ross and his staff could not be better. Modern equipment and evaluations are welcome. 'Bedside manner' awesome. A great sense of humor along with what I felt is state of the art diagnostics, and considerations of personal needs makes his office the place to go. Thanks Doc and staff. D

This place is ALL ABOUT THE MONEY, so unless you have plans to get lots of work done, keep looking…read more Hoping to establish as a new patient, made appointments for spouse and myself, requesting first appointment to be a cleaning. We are seniors, hoping of course to hold on to and take care of the teeth we have. Neither of us were currently having any issues, not looking to have work done. You are in a chair just a few feet away from the other patients , separated by a partition, not even private offices. The 'hard sell' pitch began immediately with the hygenist informing me of all of the work that needed to be done, starting with a 'deep cleaning'. I explained that the deep cleaning would not be necessary, just a regular cleaning, as I have always had regular cleanings done every 6 months. This set the tone for the visit as she was unhappy about the refusal of the deep clean, so she became short and rude. Took an absolutely insane number of xrays, and then proceeded to put all of them up on a computer screen for you to see 'all the work that needs to be done'...tooth by tooth...the exam went on and on. Finally the dentist makes a 5-minute appearance, and as soon as he looked in my mouth said 'crown, crown, crown, new bridge, crown.....' At 7 crowns I lost count... Then leaves. The hygenist is now annoyed because she is being forced to 'clean my teeth'. She did not use tools, instead used a drill! It was rough, it was painful, rushed and she didn't make any apologies...said it was because I needed that "Deep Clean". Water sprayed all over my cheeks, chin and ran down my neck and face because she was in a hurry. She did a poor job, didn't even clean my bridgework. Our entire time there took 2 hours. over $4,000 worth of work needed once they gave the summary, and that was just the beginning of the work they were suggesting. Meanwhile, The best part of the appointment? My spouse's experience was identical, except he didn't speak up and refuse the 'Deep Cleaning', so after all his xrays-pictures-lecture-5-minute dentist visit, he just layed in the chair and chatted with the hygenist who told him well we won't clean your teeth today, because we're going to do that deep cleaning later. HIS two-hour appointment was simply for an insane amount of x-rays and no cleaning. Not one bit of work done on his teeth. Ridiculous. RUN, don't walk, away from this place. It's a money train.

Returned for my 6 month checkup. Outstanding professional care by experienced staff. If you are…read morelooking for a dental care home, consider True Smiles. Calm, pleasant, no pressure environment. Ample parking and handicap lift available if needed. Appointment times are as scheduled with no delays.

My husband and I both recently bought our glasses from here and were so happy with the lenses and…read morethe service. Lots of great ladies frames and some really cute, unique options too! When I was in, which was toward the end of the day when they weren't as busy, he actually made them while I waited. It only took about 15 minutes and I had my glasses!

This place is horrible! Super Small and not very good selection of frames. It takes WEEKS to get…read moreyour glasses, not 15 mins like the liar posted before me, they obviously must work there or are in bed with the owner! I ordered 1 pair of glasses, it took them a week to get the frames in, and THEY DIDN'T even do the lenses. They had me come in to LOOK at the frames when I already told them they were the ones I wanted, and then made me wait another week for the lenses to be done. The day I was supposed to go pick them up they said that they had messed up one of the lenses and that it was going to take ANOTHER WEEK! I was upset and asked them why couldn't they have them ready in the next couple of days since they had messed up my lenses, they should put me at the front of the line. They told me I had to wait till they RAN A WHOLE TRAY of lenses before I would get mine. They eventually called me back and told me they weren't going to be able to make my glasses at all because they messed up and now couldn't afford to produce them for what I had paid, and it wasn't worth there time. The lady furthermore called me an A*&hole and hung up on me. What kind of horrible business is this? I urge you not to go here, there is much cheaper and much more reliable places to get your glasses in Sterling IL like Walmart and Bard Optical. Good luck and save yourself the trouble AND DONT USE DISCOUNT SHAMWEAR!

The staff is nice and polite. They gave me several routes of treatment. And printed so I could…read morethink about it.

The whole staff is amazing here. They work with you and really make you feel like they appreciate…read moreyou and want you to be there. I had some issues with insurance and they did everything in their power to help me. This is what a business should be like! Thank you Cornerstone! You have a customer for life.

I have been using Value Lab for 5 years. The team is wonderful, very quick response. Much cheaper…read morethan the Hospitals. Keep up the good work and thank you All.

I was very pleased with the entire staff in this office. I will be back. Their prices are…read moreoutstanding and you don't need a doctor's note to get blood work.

Fantatsic place! Dr Murphy is such a dynamic guy and wonderful dentist! He and his staff made sure…read moreI was comfortable. Highly recommend

Awesome practice!!! Dr. Carlson is the best! He's one of the few in the medical profession who…read moreactually listens to his patients. In addition to Chiro services, he provides acupuncture, and many other valuable services and expertise. If you're looking for someone who can provide an alternative approach to your health care needs, who truly cares, and has the knowledge and experience, turn to Dr. Carlson...you'll be happy you did!

It has been so difficult getting any appliance repaired since moving to this area that I was about…read moreto give up. Luckily I ran across B & W Appliance in Rochelle, IL and after one very nice phone conversation with the office staffer, was able to schedule a repair on our dishwasher in a couple of days! (We had been used to waiting 2 weeks, so this was a thrill.) Byron fixed our problem in no time - very professional, very knowledgeable, very nice young man. Would not hesitate to make this business the first place I call whenever there's a problem with an appliance!

Boy do I feel like a heel! I was unaware that they were on…read morevacation this week when I dogged them for not calling. I will call them back and see what happens next week. I apologize for the hurried review.