Really bad experience. Rude employee Micheal. Inflexible manager. Terrible high prices and bad…read moretreatment. Also absolutely no returns even if you just handed your money over. Shop anywhere else.

They are over priced because there are not many shops like them in the area. However the customer…read moreservice is good and they usually have a decent mix of team stuff.

There were some communication issues but in the end everything was taken care of. I do recommend…read morecalling to place any orders that need to be shipped, the website isnt always up to date.

I am new to fly fishing and needed to buy some flies with which to fish and a box to keep the…read moreflies. I asked the young man who was working there for help. I explained that I was a complete newbie, that I had a 5w rod/reel combo and that I was fishing a small pond generally. I asked him to select some flies for me based on the information that I gave him since I didn't know the first thing about selecting flies. He gave me six flies, a box and recommend some extra line. I bought it all at a cost of well over $100. The next day I was told by an experienced fly fisherman that the flies I bought were much to big for my size line. I had no idea. So I wrote to Harry's and explained that I was given the wrong size flies. No one answered my email. Today I went back to Harry's to return the products that I had purchased a few days earlier. (I live over an hour from the store) I asked the same salesperson for a refund. He refused, stating that "It would be too hard to look up." Bottom line, even though I gave the salesperson exactly the information necessary, I was offered and bought over $100 in supplies that I can not possibly use. When I told this to the salesperson today, he just shrugged his shoulders. There is no doubt that I was taken advantage of because I am new to the sport of fly fishing. Vendors like these are predators and should be called out when they do things like this that hurt hard working people who don't have money to throw away. BTW: I am a veteran of the USAF.

Brett was so helpful! He helped me find wrist guards and knee pads for my rollerblading outing…read more Thanks Brett.

The owner is super friendly and his staff is amazing. For a novice 60 you tackle football mom this…read morestore was amazing. They help me figure out what my son needed at a great cost. Plus, I sold my Pickleball paddle to them for a reasonable rate. It's like the Goodwill of sports equipment. The selection is bass for every sport that your kid can play for yourself. The value is worth it. It keeps things out of the landfill and gives us another purpose. Specially if you're like me and you have boys who are trying out different sports.

Customer service was non existent. Employee saw me struggling to find what I needed and he just…read morewalked away after a lengthy personal conversation

Your customer service is absolutely horrible, in fact does NOT even exist. I asked for assistance…read morein the bike section and waited over 20 minutes without anyone coming to assist or advise. ~ Creed

My wife had decided to purchase a firearm online thru Academy, the purchase was made and with…read moreKlarna financing , Academy gives several options to purchase, thru Academy credit card, Klarna, Bread and Sezzle. My wife went with Klarna, when we drove 45 min to the store to pick up, the manager came to release the gun to us but they said "You can't purchase guns with Klarna" no where is this listed on the site. I questioned that and she snapped back with"Not with that attitude" She almost got cussed out, All I did was question the denial of Klarna. Academy if you have snappy managers like this then you need to look into it. My wife didn't purchase the gun even after being told she could finance thru Sezzle. We left Academy and drove over 95 to Bass Pro shops and purchased the gun there. Looks like from the past reviews this store sucks!

Came here from North Melbourne because I was told they had a cup in stock that I was looking for…read morethat. I really just wanted to grab today versus ordering and paying shipping on when I walked in the selection that was there was very well placed and easy to see they had another section in the back, but the two employees two older women were very, not helpful, which is weird because this entire store is based off of customer service when I asked if they possibly had it in the back, she just kind of shrugged her shoulders and went back to what she was doing if you want help just go to Dick's Sporting Goods or order it online I wouldn't waste your time coming here.

Shout out to Wyatt for helping me and my son who's also named Wyatt, find our new shoes. From the…read moremoment we entered to the check out process, my experience was awesome! They came highly recommended by my podiatrist so I decided to check them out. I like how they initially scan your foot and also analyze your walking pattern before suggesting a shoe. I ended up with a great pair of Brooks Ghost Max 2. My son's shoe was a little challenging but it was amazing to see how different shoes affected his gait. New Balance came out on top for him. They didn't have the color he wanted so they ordered the one he chose and they will arrive in 5 business days. They give you a choice to ship to your house or ship to the store which I thought was nice. In addition to athletic shoes l, they offer casual shoes, various types of socks, running gear etc. Definitely check them out if you're looking for a quality pair of athletic shoes.

The best place! I got lucky and came in when they were not too busy since they usually have a…read morewaitlist to get scanned. Mrs. Tonya did my scan and it was very simple and easy. I found out I was wearing a shoe size that was too small. So helpful! 100% recommend.

BASS Pro Shops is BASS Pro Shops. Like all the other ones. We moved from Cali so we have our fair…read moreshare there. We were most please with Troy's service in the fishing section. The tip of my hubs fishing reel broke off recently during a trip. He said he might be able to cut it and "repair" it for him. We purchased the kit and Troy did his magic. My hubs is definitely pleased. Seems to be a lot of employees walking around but none seem to be engaging with the customers. I walked around the apparel section many times. Saw employees. They were talking amongst each other. But no one to say hello or asked if i needed anything. Ended up finding my own sizes and going to ask for price checks on my own. A few clothing items were misplaces even though that SAME selectin was all on one arm with the sign displaying, but the cashier wouldnt honor it even though I showed her the picture. I wasn't going to fuss with her, I ended up not purchasing it. Do better! This location we may not frequent but might try another location and hope to have better service and luck.

The last couple of visits to this store, while in area for family, show a change in employee care…read moreand client service. The firearm area specifically when to a QRG code for checking in for help and they fail to deviate when limited clients. It appears more for tracking and later solicitation purposes versus true care. Today we waited 20 minutes for help. Two clients prior to us, and 4 employees back there. Oh and the visiting manager whom was more inclined to scream check in with our QRG code versus acting like a leader and perhaps saying hi or interceding if truly busy. There was no feeling of value and chain store seems to need to fall back to better and consistent training to value the business and its client base.

Great folks who know how to perform repairs. I have been to several gun shops and sorry to say they…read moredon't know squat about removing and replacing my sights.

Extremely helpful, friendly, no pressure. Good guys to work with. Love the Staccato!…read moreThanks, Jason