Took our puppy there for a few visits but she always left acting very aloof and quiet. Took her a couple days to get back to her bright, cherry self. After the third time, I realized she stressed out by whatever was happening to her there. And I agree with a previous review that these ladies definitely had attitude! Glad to have found a perfect groomer elsewhere!! read more

I will NEVER take my dog to this cold, unfriendly, unprofessional place again ! I had called ahead and booked an appointment to avoid having to leave my dog at the groomers for hours because he hates going there and is very upset when I leave him. The girl on the phone told me that wasn't a problem and to just drop him off around 9:30. I arrived at 9:45 and she told me it could not be done in the two hours like we had discussed on the phone. I decided to leave him and hope that he would be finished at a reasonable time. I had left my phone number so they could also call me when he was ready to be picked up. 3 Hours had gone by and no phone call at all .... I showed up to pick up my dog and I asked if they tried to call me and she said yes (3 times) and that she had written my phone number down wrong ! Well, actually they do have it on file because they already know my dogs name and I had been there once or twice before. Then she tries to charge me for a shampoo when he was only there for a cut. When I questioned her she walked away from me to get my dog and slammed the door!! I told her that when I made the appointment I had asked for a cut and I also mentioned it when I dropped him off this morning. She said I should have been more clear !! Then the other child (girl) comes around and asks if there "is a problem" and I said yes, "this girl is giving me an attitude and trying to charge me for something I didn't ask for". Well, unfortunately, she was just as ignorant and unsupportive. I then asked for my dogs leash because they did not give it to me, well she went to pick it up and she slammed the door again !! I realized I was not dealing with friendly people and I wished them the best of luck with the business and that I would not be returning. I was warned already about this place but though I would give them the benefit of the doubt because the location is close to where I live. I WILL ABSOLUTELY NEVER GO THERE AGAIN !!! read more

We took our dog there and told them to only take so much of her hair off. I'm not sure if they could not read the tape measure they had or just did not care about what w said. We went to pick her up and they pretty well shaved her bald. So our beautiful fluffy dog is now like a hairless cat with a puffy tail. If they were unclear on what was needed they could have called. We will never be back. read more