The office staff here seem to be very confused about things. Initially, I called for an appointment last July, in 2023. I was clear that I only wanted an appointment to talk about tooth whitening as I had a regular dentist for everything else. The appt. was made, I went in and for whatever reason, a full dental exam was done on me even though I specifically stated I only wanted a tooth whitening consult. So, I get done and get ready to leave and a receptionist told me it would be $112. What? I said for what? She then said, very sarcastically, that dentists don't work for free. I explained that all I wanted was a tooth whitening consult, and they didn't care. She finally said we'll work something out so I left. Several months later, I receive a bill from them in the mail for $112. I called and asked what that was about. I was told that I didn't have insurance, to which I replied that was wrong, and I did have insurance. Right there on the phone, she verified my insurance, billed it and told me that they covered it and my balance was zero. Still not sure why I had a balance at all since I didn't ask for a dental appointment. This last summer, I decided to try them again as Dr. Wight was very nice. In July, I scheduled an appointment but had to cancel it as a medical issue came up. A few weeks later, I received ANOTHER bill for $112 for the first appointment in July of 2023! The bill she told me insurance had covered. I have a feeling I was re-billed because I cancelled my appointment. Not good business, in my opinion. I don't understand this place. I'm not paying for a bill that was covered by my insurance company for an appointment I didn't make in the first place. Very sad, but typical California business. It's all about the money, not the patient. read more

Edit: The old office was great and Dr. Wight is lovely and patient. She is very gentle and makes you feel less nervous about your dental procedure with constant reassurance and talking you through each step. I had several teeth to fill at once and she's always super efficient and timely with the procedure. She contacted me personally after my complaints below to understand my situation. I really appreciate that she took personal time to discuss my concerns so I am adjusting my rating. Original: I have been having horrible experiences coordinating with front desk staff. The front desk staff at the new location, Angie, is absolutely awful, consistently rude and disrespectful when you call. She is completely incompetent at answering questions about billing. I emailed them and they never responded. I called twice because they didn't pick up my first call and the first thing Angie asked is "Did you just call twice!?" then she SCOFFED audibly over the phone. I guess calling twice is a crime! Their statements are always inconsistent with what I actually owed and Angie can never explain it until she was finally fed up and patched me over to another staff. They also no longer accept my insurance once they changed offices. The unprofessionalism and rudeness from the front desk is not worth it. I will not be coming back. read more

Dr. Alison Wight and her assistant, Lauren are a wonderful team. Professional, friendly, and excellent dental care. I feel fortunate to have her as my dentist and highly recommend her. read more

Boy do I hate going to the dentist, but does Alison Wight dentistry make it better. From Angie & Maria at the front to Kate in the back, they make me feel better about going to one of my least favorite places. I can tell there is some quality work going into my teeth. Thank you! Will be going here for the next 30 years I hopel read more

It has been more than 3 years since Dr Wight has placed a crown on my top left molar and another dentist in another state where I have relocated have made comment that the crown I have was very beautifully done! Having another dentist in another state commented on your beautiful work is truly amazing! I wish I was able to bring Dr Wight and her whole office with me when I moved outside of CA! Thank you for all you have done to restore my teeth! read more

The Doctor and her staff are wonderful. Good work, good team, good teamwork. I don't like dentists in general. It's not the pain, I've just had really bad and shoddy work done to me and pretty bad service when I was younger. My orthodontics was horrible and broke once a month. Any good dentist I saw in my adulthood would cringe at the previous work. Coming to Alison Wight, DDS was the best move I have made ever, in regards to my dental health. Exam: very thorough. It takes a while but each team member explains what's happening, what they found, and what's next. Cleaning: I've had every type of cleaning here since I've been avoiding dentists for 5(!!!) years. It was necessary, my fault, but each went smoothly. I hate being numb, but my scaling appointments went well and I was able to talk to clients a couple hours later. Fillings: this office refuses to use materials that could be considered harmful. My fillings feel natural and blend in beautifully. Sensitivity went away within 4 weeks (your mileage may vary). Crowns: I have two right next to each other. The size of the fillings from a decade ago make me wonder why they weren't crowns to begging with. I am glad they weren't. My two porcelain crowns fit and feel perfectly. They wouldn't let me leave until they were and the floss passed through perfectly. If you go as often as you're supposed to, I imagine dental visits would be literally painless in every way. read more

I describe this practice to my friends as a Dental Day Spa. It is always spotless and welcoming. The staff are amazing and they go out of their way to make sure I feel comfortable with each visit. Dr. Wight explains everything she is doing during a procedure which I very much appreciate since I have anxiety at the dentist. I trust her completely and her quality of work is top notch. I actually pay a little more to see this practice as she isn't in my network however it is worth every penny- I've learned the hard way before that you dental work is not an area where you should cut corners for cost. Her office staff is phenomenal and does everything they can to work with me and my insurance to get me the maximum coverage possible. I love this team. read more

This is the best dental office I have ever been to. Dr. Wight's "bedside manner" is unlike other dentists I've been to. She explains everything she is going to do and is doing. She has a pleasant, calm demeanor. I really like how she works seemlessly with her staff. And her staff is great too. Everyone there has been with her for years! Yesterday I had 8 fillings done - old ones that had decayed (mercury replaced with composite) and new ones. I have never had a numbing shot that didn't hurt. Yesterday I had 5 shots and I didn't feel a thing! That's worth 5 stars right there. I will continue here as a patient forever. read more

It had been 20 years since I visited the dentist and to say that I arrived at Dr. Wight's office with some anxiety would be quite the understatement, but by the time I left I was actually looking forward to my next appointment. The entire team was so welcoming and really took their time to explain everything that they were doing which really put my mind to ease. I couldn't imagine having a better experience anywhere else and give Dr. Wight and the team my strongest recommendation!!!! read more

Always a great experience here. Clean office with a super nice staff! Dr. Wight is very knowledgeable and my teeth are in great shape because of this office. read more

I love them so much, the staff is always so friendly and welcoming. Denise and Angie are wonderful people and it makes going to the dentist not as scary as it usually is. read more

By far the most amazing staff!! Everyone is so friendly and helpful! Dr. Wight is a saint, truly the most thorough and kind person I've ever met. I will definitely be referring my family and friends. read more

If I could give no stars I would. This dentist recommends unnecessary work like all new crowns and fillings when you don't need them. I am 70, and I do have a lot of old crowns, but for the most part they've held up very well, and I visited my wonderful former dentist of 35 years three times a year religiously and when something was necessary she would take care of it. Most of my fillings have been replaced, but I still have a couple old silver ones. Nothing is bothering me. My "conservative" dentist, whose office is always packed and there is a very warm friendly vibe, served me well and doesn't believe in messing with things if they're not bothering a patient, unless a patient like me requests having amalgams replaced, which I have had them do. I moved to OC recently and went to this Alison Wight for a cleaning - which I never received, but instead she recommended all this work to the tune of about $20,000 - New crowns and fillings for 13 teeth! She took close-up highly magnified pictures of all my teeth to try and frighten me, so when I told her I wanted to run this by my trusted longtime dentist of 35 years (who I had recently seen and saw regularly three times a year) in Redondo Beach, she promptly canceled my teeth cleaning appointment and told me to go to my former dentist - who happens to be 70 miles away since I moved. I literally pleaded with them to clean my teeth and they refused because they correctly assumed I was having trust issues. So, not only did I pay $180 for an hour long exam, but they wouldn't clean my teeth! So, I returned to my former dentist who told me to run - not walk - from this other dentist. This dentist also tried to tell me that the ridges between my gums that are receding and my crowns is all decayed when they most definitely not - The little lines of black that she was calling decay are actually the material of the bonding I had done years ago. Perhaps she's just not used to working on older clients. I have always taken excellent care of my mouth. My former dentist could not believe it, and she called this dentist "very aggressive". She was trying to be kind and professional but I could see the horror on her face. Dr. Wight is very young and is probably trying to pay off her dental school bills. In addition, I only saw one other patient in that office the day I was there. read more

Dr Wight and her staff are very efficient professional kind and very attentive . I came in with a unusual issue she listened and took care of the problem. She also referred me to a great Endodontist and Periodontist . You couldn't ask for a better Dentist . If you need any dental work see Dr Alison Wight and her team read more

WONDERFUL EXPERIENCE! I had to find a new "in network dentist" due to insurance changes last year and I came across Alison Wight Dentistry. I took my kids here and they were so gentle and kind and caring. It was a great experience for my kids and me. Yesterday an old filling came out and I called this office and they were able to squeeze me in today as a new patient myself. Every time I've been here the staff is so friendly. Dr. Wight and her assistant are attentive, friendly, gentle, communicative and work great together as a team! I'm honestly impressed and even booked my husband an appointment for next week. I hope to be going here for a long time (insurance willing) :) read more

Dr.Wight does an excellent job! I have been going to her for 6 years. She is very detailed and I highly recommend her! Her staff is excellent! Very sweet and organized! The office is always very clean and neat:) read more

Going to the dentist is not always my favorite...but the office staff always makes me feel at ease. Denise does a great job of keeping my smile bright and healthy! read more

Professional,kind,detailed and efficient!!! Best dentist and team!!! I was treated like family!! Highly recommend. They are beyond 5 stars!!! read more

This is a very nice example of how a dentist's office should be. The staff are attentive and happy to help you. The equipment is state of the art. Dr. Alison is a charming lady with a soft touch that explains everything that she is doing and everything that needs attention. I would recommend this place to anyone. Update. I had a lot of problems with my teeth, a lot. Anyway I had a filling and four crowns all together in one quadrant of my mouth. That is a lot of work and Alison got it done fast. I had temp crowns for about two weeks and now I have four teeth that make all the others look out of place. They are movie star quality, shame they are way in the back. She fitted the crowns and filed any finishing touches outside of my mouth before gluing. Again very fast and very gentle. I highly recommend this dentist. read more

Dr. Wight is great. Always so gentle! I feel safe and comfortable with her in control of my dental health. I have been going to her for years and would recommend her to everyone! Had another great experience today. Staff is sooo friendly! read more

Dr. Wight came highly recommended, so I switched dentists. I am so happy that I did! She is wonderful! She explains everything she does before she goes it, is gentle, highly personable, and genuinely cares about her patients. She has made a huge impact with my dental care. I trust her knowledge and expertise. Plus, her entire staff is exceptional! read more

I love Dr. Wight's office! I neglected my teeth for a couple of years and had to have a lot of work done. She came up with a care plan to fix them over the course of a year. Everything is now fixed and I am having ongoing treatment for my gums that is really helping my dental heath. The office staff is great as well. read more

I would not trust my dentistry to any other dentist. Being in the dental industry myself, it can be very difficult to find a dentist that you trust to deliver the standard and quality of care you know to be the best. I have known Dr. Alison Wight's work for many years, and it is nothing short of top notch, beautiful, quality dentistry. The office is clean and modern, the staff professional and personable, and Dr. Wight is so very gentle and thorough. read more

From the moment you walk in until you leave with sparkly clean teeth, everyone at Dr. Wights office is pleasant, professional, and AWESOME!! I love this dental practice. read more

BEST DENTIST ON THE PLANET!!!! If you are anywhere in Orange County, this is the dentist to go to. I have to tell you, I've been to MANY dentists over the years. This office is without comparison. Dr. Wight is a superior dentist, who is thoughtful, understanding and explains everything in detail. Her perpetual smile is a reflection of her personality - she really cares and is passionate about getting your teeth healthier. She is never rushed and has a standard of perfection that benefits the patient. Her entire professional staff, from office support, RDA's and Hygenists are superior to anywhere I have been. You will feel it from the moment you walk in on your first visit. State of the art equipment, appointments are always on time and the office is immaculate. Give her a try and you'll find a dentist for life. The lab they use is beyond outstanding and the results are outstanding. Betty, Margo, Jeannette, Denise, Kathy, Marsha, Debbie - Each and every one of these people lovely people will make you feel like you are family. YOU GAVE ME MY SMILE BACK! I am forever in your debt. If you ever felt your smile can be better, i guarantee that you will find it again with Dr. Wight's talents. Thank you, Alison!! read more

I can't recommend Dr Wight or her staff enough. They're the nicest group of people working there too. I've been going to her practice for at least 10+ years and they've kept my teeth in check and looking good this whole time. read more

Dr Wight has been my dentist for about 13 years! She is very calm and gentle before, during and after my services. Her new office is beautiful and relaxing. The staff are very friendly and very efficient. I trust her to take great care of me! read more

First time going to the dentist for a while due to not being able to find a good Doctor. I was recommended by my girlfriend and it was the best choice ever! Alison Wight is such a friendly professional, and her staff is amazing. Everything is so organized and a breeze to paperwork, scheduling, time management and the office. I would highly highly recommend her if you do not have a dentist or need to switch. I am very happy and thankful to call Dr. Wight my new dentist and home. Thank you for an awesome experience. read more

I am so happy to have found Dr Wight and her staff. Everyone is so kind and caring. The ladies at the front desk greet you by name and are so warm and welcoming. The back office staff is kind, gentle,and very professional. Dr.Wight is amazing! She walks you through each step and is so gentle. Very great place! read more

Dr. Wight is our family dentist and she is extremely thorough and detail oriented. My teeth needed some extra attention when I first became a patient and after two years and following her scheduled cleanings and protocol there has been drastic improvement. My kids always have a pleasant experience. Her staff is friendly and accommodating. I highly recommend Dr. Wight! read more

Super friendly group. They make going to the dentist as painless as possible. I like that they're able to prioritize recommended future treatment. read more

Wonderful experience always when I visit! Dr.Wight and staff are always so sweet and caring taking care of all my dental needs!

I LOVE Dr. Wight and her staff. I have had several surprise issues and they have been patient and kind with all my scheduling and rescheduling. Dr. Wight has the best bedside voice and she tells you each step before she does them, so fewer surprises. Highly recommend. read more

Denise is so amazing... Gentle, sweet, funny, and really down to earth! I can't say enough nice things about this business! Thank you ladies!! read more

They NEVER seemed to get my billing and/or insurance right. Dentist was always pushing for tons of work that could have waited or was unnecessary. read more

I have been going to Dr. Wight for ten years. Beautiful new office centrally located off El Toro and overall friendly good experience. Highly recommend. read more