I am not the type of person to leave reviews, actually don't think i ever have so for me to make this says a lot.
I am a young first time mom and from the start, I didn't think me and Slack were going to be a good fit but I chose to stick it out since she was kind and trying to get into a new doctor was difficult. I am a very low maintenance person as well as patient so throughout my pregnancy I never complained to much but whenever I did have a concern, it was dismissed or laughed at. Fast forward to labor and delivery.
My water broke around 9pm and the 21st, and I did not deliver until 9:45pm the next night. Let me just say, all of my nurses were AMAZING. From triage to labor, I loved every nurse I had and Ashley specifically literally got me through the end.
Once things started to progress, my baby's heart rate started to go up and down as well as my vitals started to get out of wack and I wasn't getting told much. This went on for idk how long and at one point, a nurse came running in and said you need to move now your baby's heart rate is extremely low. In the mist of all of these things starting to happen, Slack was sitting right outside my room & was relaying messages through the nurses rather than simply coming in and speaking to me herself. I understand doctors are busy but if your patient is starting to experience some complications, I feel she could've came in and spoke to me and eased my mind a little as this was my first baby and I had no idea what was going on. After hours of intense labor and pushing for hours I began to get extremely exhausted. I had only gotten 1 hour of sleep the morning before this. After so many positions and pushing, I began to get extremely hot and dizzy and then threw up. I finally had broken down and began to cry for a minute and at that time Slack walks in, & says word for word "what's going Sabrina, why are you crying"... Sabrina.. SHE CALLED ME THE WRONG NAME. I told her I am just really struggling idk. She then told me "ok well the only way this baby is going to come out is by you so you need to get it together and push" in a very rude and discouraging tone. I said ok and kept going. She continued to call me the wrong name for the rest of the delivery, I was to exhausted to correct her in the moment. I then started to literally pass out between pushes, I asked for a fan, she said they did not have one. I couldn't even keep my eyes open, I couldn't hold myself up, I barely had enough energy to speak. I don't even remember much of my labor which is so sad. My baby was in my birth canal for about 3 hours, 3 hours way too long. I hit a point where I was not making progress doing what I was doing & I was worried about my baby so I asked if there was another option. She told me the 3 options, I chose to keep going. She told me she could do the suction but she did not feel comfortable doing it at that moment. More time goes on , still not progressing, I ask again can we use the suction, she says "oh yeah no problem" and grabs it in 2 seconds. Why did I have to ask again? Why if I had asked previously, I was clearly struggling so bad, why when it was safe to use it would you not offer me the option and saved me who knows how long of the unnecessary pain?
In the end, my baby and I were okay but I feel Slack could've done so much more for me in many aspects and made a few different calls. I am very much traumatized from my experience and don't know how long if ever i'll get over the fear of another delivery like that again.
I still cannot believe after having a patient for 9 months, you call them the wrong name during their labor..
Sadly, I will not be returning ever again. Sutter nurses are amazing though so I am hoping for better luck with a different doctor next time. read more