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Algonquin Auto Wash and Detail

1.9 (113 reviews)

Services - Algonquin Auto Wash and Detail

Car wash

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The negative reviews on this post are true! I initially came to AudioGuys to have a remote starter installed in my car [they were awesome, by the way, and I will be posting a review for them after this!]. As I walked to the front counter to AudioGuys, my husband and I were asked about getting our car detailed by the person who worked at Algonquin Auto Wash and Detail. We said no thanks, and continued walking towards the front desk. He followed us there and eventually sold us on a complete detail since we had to leave our car at the facility anyway to get the starter installed. I thought this would work out great and we could knock both out at once! That thought changed when we went to pick up our car at the end of the day--at closing. The starter was already installed, however, the AAWD folks were still working on my car. I examined my car and there were still several spots that needed to be cleaned--the doors and the back bumper. We kept pointing things out and they kept scrubbing away. After almost ten minutes of pointing out dirty spots, I felt that we needed to leave--this should have all been addressed prior to our arrival. They were rushing and the result was a poorly "detailed" car. What's worse, when we got home, my husband ran his hands over the roof of the car and we realized they didn't even touch it! My sunroof was left open and when I took a closer look, that, too, was left untouched and dirty. Knowing they had already closed, I called the next morning and the guy who sold us on the detail answered. He was extremely rude and refused to accept the fact that his team had missed several noticeable spots on my car. He claimed that it was impossible that the sunroof had been left open, as well. I ended up texting him pictures and I asked when he would be able to complete the work we had paid for. He replied back--and I quote "we could take care of the roof next time your in" After this type of service on our car and lack of customer service, why would I drive thirty minutes out of the way for another detail?! This guy was still trying to sell me on another detail! This wasn't worth the fight. We took care of all of the misses and decided we would not be going back there again.

The wash I purchased...vs what I received-
Izzy I.

Worse car wash ever. I went here only because the place across the street that I wanted to try out was closed today. I purchased the super deluxe because I wanted the tire shine. I've had my share of bad car washes since moving to the Algonquin area last summer, but this one beats them all. The attendant who took my order and charged me was very pleasant, no complaint there. He even wished me a nice day. As soon as I got to the entrance of the wash there was a man signaling the cars to come in. He had one of the most miserable faces that I have seen recently. Most car washes would have this man doing a quick scrub with a soft broom to the back of the window and bumper instead of just standing there signaling people in. Some even give you a nice microfiber towel and dash wipe as soon as you enter the wash, when you purchase the higher priced car wash. I was trying to keep my distance from the car in front of me and he annoyingly waved for me to come further in. There needs to be more space between cars. I could see the person behind me through my rear view mirror, that's how close that car was behind me. I was nervous towards the end of the wash cycle, hoping that the car in front of me would shift quickly into drive so that I wouldn't bump into him as I was still being automatically pushed forward. As soon as I felt the sudden stop I also quickly shifted to drive so the car behind me wouldn't bump into me. I drove off noticing water spots, which quickly turned white as soon as I reached the front of Jewel-Osco which is right around the corner. I started to take pictures while in my car at the stop signs/lights. You can also see on the windshield edge how dirty it still was and the marks the brushes left behind. When I looked at my rear view mirror I noticed how gross the back window also was. I had to take the pictures at a certain angle to capture the spots because the lighting wasn't allowing for the best view. This was not the "spot free rinse" I was expecting. A few minutes after arriving to the Target on Randall I noticed my tires didn't have any tire shine either. I've been to many other car washes who also offer this and the results are a very noticeable "wet" look. Not here. I felt I received the basic car wash for the super deluxe price.

Damaged my new car

STAY AWAY from this place, the equipment is old and causing damage to vehicles, I have been going to this car wash for years and after they damaged my car they claim that it was already there and they won't do anything about it.

Danny P.

Horrible customer service at this place, just waved me in like I was dirt on their shoes. Will never go back, if you enjoy giving your hard earned money to jerks this is your place. Literally was so upset I'm writing this in their parking lot

Emily S.

So our beloved Jeep "Kiki" got egged by some kids the other day! ‍... These guys did an AMAZING detail inside & out. I was so worried there would be permanent damage (our Jeep is white)... It seriously looked brand new when they were finished. They were fast, efficient, & on time. As far as I'm concerned I was entrusting then with my other child - haha! ... Thank you Everlast. You will become part of "Kiki's" new routine. Special thanks to Nicholas & Fabiola- you guys are AWESOME!

Marko Z.

Tire shine can speak for itself. Bad customer service. I came in for a car wash, knowing I love to keep a clean car, I spoiled my Bow black beauty but not to much and got the deluxe wash that costs $12. It included tire shine, but did not work at all as it came out worse, the dirt and bird poop that was on my car did not come off at all, just got smeared around. Least you can do it fork out some free washes since Cleary you have a lot of unhappy reviewers.

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7 years ago

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7 years ago

Nicholas is super friendly and helpful! For a great deal on a full detail! Really friendly and nice!

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Ask the Community - Algonquin Auto Wash and Detail

Review Highlights - Algonquin Auto Wash and Detail

Nicholas did a great job on my brothers truck, didn't even recognize it when we picked it up.

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Expert Hand Car Wash and Detail Center

Expert Hand Car Wash and Detail Center

(8 reviews)

Been looking for a new place for specifically hand wash only. Saw this place has 5 stars and after…read moregoing i don't know how. If you actually care about your vehicles paint and the condition after being detailed then i highly recommend to avoid. My car is black and i noticed several high swirls in the paint from there drying towels. Also my wheels were poorly cleaned, they had left over combined wheel cleaner and brake dust that would not come off after drying on. Moral of the story is the $30+ dollar car was cost me a $200 dollar professional exterior buff and wheel polish to get my vehicle looking good again.

Are you kidding me, only 2 reviews? I'm sorry it took me so long to support this local business…read more These guys are the best of the best. The level of detail on the cleaning is top notch, as they get every nook and cranny, pocket, drawer, under, over, you name it. We come here several times a year for our minivan, as it can get messy with three kids, sports, activities, and road trips. We have the nice WeatherTech floor mats throughout and they clean those too! During the winter, when the clean out the car and we let them know we're on the way to pick it up, they will let the engine run to get the car warm for us. We were also borrowing a relative's car while we were looking for a new vehicle. It was an Acura MDX that had a faulty trunk release. We even took it to the shop to see if they could fix it and they said it would cost over $300. When we brought the Acura to Expert Hand Car Wash, we let them know that the trunk wouldn't open, so don't worry about cleaning it. The owner said that they could get it open and it wouldn't cost extra. Sure enough, when we came to pick it up, it was completely fixed! No extra charge! We've had our cars detailed at other local shops and the pricing here is comparable if not less expensive... but for the service and the quality, it's worth every penny coming here. We also tend to tip generously because we are always impressed with the quality and speed.

Algonquin Auto Wash and Detail - carwash - Updated May 2026

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