My wife went in couple of times to schedule an appoint to get the car detailed but she wasn't able to because no one was at the desk. My mom called me couple days ago and said she will be dropping her car off to get detailed. First thing I asked how you were able to get an appointment because there is no one at the desk ever. She said she went and waited and waiting and saw the phone number that was listed there. She called the number and scheduled an appointment (she is scheduling an appoint to get her car detailed on the phone while standing at the facility). Next day when she drove all the way from Woodstock to drop off her car at 11:30 am the lady said to my mom, I'm not sure who give you the appointment we have 5 car scheduled today and we can't detail the car and bring it tomorrow. My mom said ok and brought the car in next day. When she was at the desk lady told her make sure you tip the worker because they get paid $6/hr. Charged my mom $200 for the service while paying her workers only $6/hr. When my mom went to pick up her car lady would not give my mom her car keys back until she tipped. My mom don't mind tipping if she received the service she deserved and didn't have to drive twice all the way from Woodstock. When my mom when inspecting the car she noticed one of the floor mat was missing. When she asked when is the mat lady screamed saying since you didn't tip well I don't care where the mat is find it your self. These guys shouldn't be in business. Charged my mom $200 to do full detail while paying $6/hr to staff and refused to give her car keys back until she tipped. When my mom drop off the car lady said you BETTER TIP at least $30 or more She would've tipped a lot if this Asian lady wasn't rude and obnoxious. Stop focusing on tips and start focusing on customer and watch tips come pouring. read more

This is a great place to get your vehicle cleaned and detailed! My friends and I have gone here for years and know the owner, he's a great guy! read more

Algonquin Auto Wash &Detail We were quite happy with this car wash for years until today. I had heard a lot of negative things about this car wash but we were happy. Today they told us that they would not honor our $50 collected in car wash receipts for a free car wash because new management stopped this on June 1st. At least they could have informed us about this in advance by pointing to the sign they posted quite hidden among a plethora of signs. To me this is not good business practice and with all the bad experiences others have had with this car wash, we will now change car wash and detail providers. To save a few lousy dollars and we understand cuts have to be made these days, but they have lost a very old and faithful customer by being a bit shady and not open about their new policy. read more

So I just got my car washed at the Algonquin Auto Wash and Detail. Been going here for years. As I'm going through the car was the roller comes down hard and hits my windshield. Cracks it. So, I report it to the people there and I am immediately yelled at and told the crack didn't happen in their wash. I tried to explain where it happened and how but the lady speaking to me wouldn't listen. Just told me to leave. WOULD. NOT. LISTEN. And here's another nugget of truth about this horribly run business. As I was pulling around back to speak to someone about what just happened, I saw a lady and a little girl cleaning out their car. Turns out this lady was the one that was working there that told me the crack was already there and I had to leave. So, skip back a few sentences... is the little girl that was cleaning the car actually cleaning out a customer's car? They were both working in the detail center. The child could not have been more than 10 years old at best. Note to owners: if you're going to make your kids work, try making them clean their own rooms rather than your customers vehicles. Based on the other reviews here, it looks like kids have done quite a few details. DO NOT GO HERE! read more

My car was damaged in their car wash and they will not take responsibility for shoddy equipment. DO NOT GO THERE!! Use Everwash right across the street. read more

My car fell off of the rails, I honked the horn, they stopped the carwash and helped get my car back on. It then happened 2 more times!!! When I got out of the car wash, I knew there would be damage for all that happened and yes there was. The manager, who had helped me in the car wash, said "that did not happen here, that was there before.' 2 holes through the bumper! I called police and filled out a report. Body damage to the car $980. I have called many times and no one answers and no one calls back. I am so mad. They knew my car fell off 3 x, helped get it back on and still denied. STAY AWAY!!! read more

The negative reviews on this post are true! I initially came to AudioGuys to have a remote starter installed in my car [they were awesome, by the way, and I will be posting a review for them after this!]. As I walked to the front counter to AudioGuys, my husband and I were asked about getting our car detailed by the person who worked at Algonquin Auto Wash and Detail. We said no thanks, and continued walking towards the front desk. He followed us there and eventually sold us on a complete detail since we had to leave our car at the facility anyway to get the starter installed. I thought this would work out great and we could knock both out at once! That thought changed when we went to pick up our car at the end of the day--at closing. The starter was already installed, however, the AAWD folks were still working on my car. I examined my car and there were still several spots that needed to be cleaned--the doors and the back bumper. We kept pointing things out and they kept scrubbing away. After almost ten minutes of pointing out dirty spots, I felt that we needed to leave--this should have all been addressed prior to our arrival. They were rushing and the result was a poorly "detailed" car. What's worse, when we got home, my husband ran his hands over the roof of the car and we realized they didn't even touch it! My sunroof was left open and when I took a closer look, that, too, was left untouched and dirty. Knowing they had already closed, I called the next morning and the guy who sold us on the detail answered. He was extremely rude and refused to accept the fact that his team had missed several noticeable spots on my car. He claimed that it was impossible that the sunroof had been left open, as well. I ended up texting him pictures and I asked when he would be able to complete the work we had paid for. He replied back--and I quote "we could take care of the roof next time your in" After this type of service on our car and lack of customer service, why would I drive thirty minutes out of the way for another detail?! This guy was still trying to sell me on another detail! This wasn't worth the fight. We took care of all of the misses and decided we would not be going back there again. read more

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I requested the full service and was sure to preface with "can it be done in less 30 minutes?" I was assured by either the manager or owner person who was orchestrating the operation that it would be done in less than 30 minutes. 25 minutes later they had not even started on it, I told same manager that I needed a refund because my 30 minutes were up. He replied refunds are not possible. I would have to come back at a later time. I returned 2 hours later and was told it would now be a 1 hour wait. Not a great way to run a business. read more

This place gets worse every year. Bought a $6 wash, not the cheapest and the place advertises if you are not clean they will fix it. I am told after that I should expect some spots on my car and windshield. This place prospers by no competition. This last time I had one of the workers with a lit cigarette who communicated that it looked like my car had been rained on in the 30 minutes since my car wash, suggesting it wasn't their equipment at fault. read more

My husband was just trapped inside of his vehicle as the machine malfunctioned and no one came to rescue him! I had to call them and threaten calling the fire department to get them to help him!! Also behind him was a senior citizen who was trapped and having a panic attack and they did nothing to assist her!! Beware of this place with their broken down equipment and more importantly broken down customer service! NEVER Again read more

Worse car wash ever. I went here only because the place across the street that I wanted to try out was closed today. I purchased the super deluxe because I wanted the tire shine. I've had my share of bad car washes since moving to the Algonquin area last summer, but this one beats them all. The attendant who took my order and charged me was very pleasant, no complaint there. He even wished me a nice day. As soon as I got to the entrance of the wash there was a man signaling the cars to come in. He had one of the most miserable faces that I have seen recently. Most car washes would have this man doing a quick scrub with a soft broom to the back of the window and bumper instead of just standing there signaling people in. Some even give you a nice microfiber towel and dash wipe as soon as you enter the wash, when you purchase the higher priced car wash. I was trying to keep my distance from the car in front of me and he annoyingly waved for me to come further in. There needs to be more space between cars. I could see the person behind me through my rear view mirror, that's how close that car was behind me. I was nervous towards the end of the wash cycle, hoping that the car in front of me would shift quickly into drive so that I wouldn't bump into him as I was still being automatically pushed forward. As soon as I felt the sudden stop I also quickly shifted to drive so the car behind me wouldn't bump into me. I drove off noticing water spots, which quickly turned white as soon as I reached the front of Jewel-Osco which is right around the corner. I started to take pictures while in my car at the stop signs/lights. You can also see on the windshield edge how dirty it still was and the marks the brushes left behind. When I looked at my rear view mirror I noticed how gross the back window also was. I had to take the pictures at a certain angle to capture the spots because the lighting wasn't allowing for the best view. This was not the "spot free rinse" I was expecting. A few minutes after arriving to the Target on Randall I noticed my tires didn't have any tire shine either. I've been to many other car washes who also offer this and the results are a very noticeable "wet" look. Not here. I felt I received the basic car wash for the super deluxe price. read more

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STAY AWAY!!! I went in for a hand wash for my truck. The guy said they were too busy for a hand wash but I could do a machine wash. I told him that I thought my truck was too big! He insisted that it would not be an issue. He told me that people go through with trucks like mine all the time. Of course my truck did not fit and it got stuck. It was a huge fiasco and they finally got my truck through with the help of 3 workers. The manager now offered to wash my truck by hand for free. (guess they weren't that busy after all) After this was done I went through and inspected the truck outside. There were multiple small scratches to the metal. Manager insisted the scratches did not come from his car wash but "rocks". So I had to call the police. The cops came and the officer said they are at this place frequently. He said that I basically need to refer these guys to my lawyer (I will). He encouraged me to do a FOIA request on police calls to this place. He said that if he had to guess they have been there 80 times the year alone!!! TLDR - Stay away from this place if you like your vehicle! read more

STAY AWAY from this place, the equipment is old and causing damage to vehicles, I have been going to this car wash for years and after they damaged my car they claim that it was already there and they won't do anything about it. read more

Algonquin Auto Wash and Detail - Damaged my new car - Car Wash Near Me - Algonquin, Illinois

Car was only half washed it basically doesn't wash the front or the back of the car, the sides seem clean but no matter the price you pay it still only washed half the car, and my car was fairly clean, i just wanted a quick wash but it's not worth it, if they did a pre power wash before you entered the actual car wash that would have helped and they have a power washer gun but they obviously don't use it, i wouldn't recommend this place!!!!! read more

Horrible customer service at this place, just waved me in like I was dirt on their shoes. Will never go back, if you enjoy giving your hard earned money to jerks this is your place. Literally was so upset I'm writing this in their parking lot read more

Algonquin Auto Wash and Detail - Car Wash Near Me - Algonquin, Illinois

So our beloved Jeep "Kiki" got egged by some kids the other day! ‍... These guys did an AMAZING detail inside & out. I was so worried there would be permanent damage (our Jeep is white)... It seriously looked brand new when they were finished. They were fast, efficient, & on time. As far as I'm concerned I was entrusting then with my other child - haha! ... Thank you Everlast. You will become part of "Kiki's" new routine. Special thanks to Nicholas & Fabiola- you guys are AWESOME! read more

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Tire shine can speak for itself. Bad customer service. I came in for a car wash, knowing I love to keep a clean car, I spoiled my Bow black beauty but not to much and got the deluxe wash that costs $12. It included tire shine, but did not work at all as it came out worse, the dirt and bird poop that was on my car did not come off at all, just got smeared around. Least you can do it fork out some free washes since Cleary you have a lot of unhappy reviewers. read more

Algonquin Auto Wash and Detail - Car Wash Near Me - Algonquin, Illinois

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I took my car in for the mini detail which was $22 I thought that was a reasonable price. I had a lot of bugs on my windshield they wanted to charge an extra five dollars for bug removal so I went ahead and paid that on top of the $22 overall it was a poor quality job they didn't get the bugs off the windshield customer service was very poor I won't ever return to this place read more

Hi my name is Junior. Can you guys please have one Top Brush Blue and Red. In you Algonquin car wash. read more

I have been coming here for years and I get the MINI DETAIL every time. This team does a great job making sure it looks and smells great every time. I recommend them to anyone that wants their car done right and quickly!!! read more

Thought we would try this. Sign said wait for attendant. We waited and waited. Eventually decided to go through the flappy door. Then an attendant shows up and starts yelling. We were like we waited for over five minutes and there were cars piling in behind us with no one in the wash. So we were wrong. But the attitude and service was totally out of line. Eventually the guy pushed a button and we went through, just like all other automated car washes. Maybe they should review their process to see if they need this attendant at all. Won't go back. read more

My car was victim of over spray from the office building next to mine getting painted. I called a couple of detailers who said they would send a quote but did not. I drove to Alqonquin Car Wash and Detail and was given an immediate appoint because the said paint had been on the car for over a week and it will damage the paint job. The car turned out great and they even cleaned the inside of the vehicle too. I was happy to tip their team for taking my problem seriously snd giving me more than I was expecting. Thank you! read more

while visiting from the west coast, i took my parents' car here for a wash and for some special attention: + open 365 days a year from 8:00am-8:00pm + friendly service + very reasonable prices + fast service + lots of extra options available in addition to just a wash (hand detailing and high-grade sealants to protect the car's finish) afterwards, my car looked great, my wallet wasn't too damaged, and algonquin auto wash and detail proved to be definitely worthwhile for a wash or, in my case, especially, more. read more

Algonquin Auto Wash and Detail - Car Wash Near Me - Algonquin, Illinois

Never go here, I went through there and had my back window smashed from there car wash. They are refusing to take responsibility and action. And not allowing me to see video footage from there camera. Unless you want your car damaged and not paid for then dont use this place. read more

The "wax & buff while you wait" $35 special is what used to be called a "come on"...they immediately try to upsell you to the clay bar full detailing for over $140. So I watched while one of the workers basically rubbed and wiped off a liquid wax...did our small SUV in 20 minutes. You know by time that's a very basic job...and they had the gall to charge the extra $20 for an oversized vehicle when we have the Blazer sized SUV. The $3-5 washes are a great deal. But avoid the gimmick detailing promotions as not worth the money...nor the results...didn't cut thru the layer of grime on a white vehicle like a good wax does. 7/22/12 UPDATE The $3 wash is still a good value...still only thing I'd take my vehicle there for. Even though they have a pressure gun at entrance to wash...they won't use it on your rocker panels if you ask. Just seems to be all about getting cars thru as fast as possible to collect the $ as quickly as possible. read more

Pretty good car wash for the price. Signed up for the monthly subscription and it's a good deal. Guy at the front desk also gave me a fantastic deal on a full car detail. Update: I went in for the detail and my eight year old SUV with 100k+ miles looks brand new throughout! They did great work. Very impressed read more

Me: Just the $3 wash please. Them: I can give you the $6 wash for $5. Me: No thanks, just the $3 wash please. Them: Your wheels are really dirty and they could use the wheel cleaner the $6 wash has. Also, there's no high pressure on the $3 wash. I really wouldn't recommend the $3 wash. Me: Thanks again, but I'll stick to the $3 wash for now. Them: Alright... (rolls eyes as attendant takes my money). Me: (Thinking wtf?!?) read more

TURN AROUND. GO ANYWHERE ELSE. I wish I could put zero stars. I paid something like $22 for a mini detail and they barely vacuumed. I get that it is a Saturday and there is a line but it was finally nice out so that had to have been anticipated and they should have staffed appropriately. Right after they started detailing it, one of the managers came and told me that I needed a sealant because big tires on my jeep means more mud on my doors. He told me it normally costs $200 but he was doing a sale for $100. I explained that I had a hair appointment but I would think about it and maybe come back this week. He continued to pressure me that i should pay for it now and come back later because I really need it and he doesn't know how long the deal will go on for. I know a salesman when I meet one. I might get a sealant eventually and I will happily pay $200 anywhere else as long as it means I don't have to deal with that kind of harassment. So I'm sure this affected how hard they worked on my car, especially when I purposely pointed out some sticker residue on the windshield and they told me it would not be a problem to be removed- it wasn't touched. read more

STAY AWAY!!! Every negative comment on here is true. Most important, you're car will get damaged if you become a patron. I've been going here for a while now and have noticed in the last 2 months my car has been damaged twice by this wash. Once I noticed the side to side tall roller get hung up on the car in front of me and got pulled sideways, and it did the same thing on mine. When I got out to dry my car I found a few scratches right where it got hung up. The second time was last night. I asked the guy at the booth if someone could just spray the hood to get some sand and salt of there before it goes in, he replies 'uhh, you'll get what you get'. What?!? So I go through anyway and now the clear coat is scratched on a car I've had for 2 months now. Next, you will be treated better at a Nazi concentration camp, jail, or your ex wife's house. Good customer service does not enter into this place. In fact I wouldn't be surprised if they're all ex-cons on some sort of government funded work program. How else can you offer a $3 wash. read more

Nicholas is super friendly and helpful! For a great deal on a full detail! Really friendly and nice!

Unfortunately, the negative comments are true. Just got the $6 wash to get rid of all the Winter Yuck on my car and the machine snapped my wiper blade off. I understand that it's not their fault because they have a sign posted, but they added insult to injury when I came back around to get the broken piece and they told me I needed to pay to go through again in order to leave. I've never experienced worse customer service in my life and the wash was really subpar on top of it. Bad product + bad service = never going back (and you shouldn't either) Fantastic alternatives for affordable, quality washes within a few miles. read more

My daughter had a Coca Cola can explode in her new car in this cold weather and was all upset about the interior being stained! We took the car into Algonquin Car Wash and Nicholas spoke to us, got the car right in and gave my daughter a good experience! Amazing service with Nicholas! read more

I wouldn't even give them 1 star. I have had nothing but problems with these people. the illegals in the back that clean out the car do a terrible job. I confronted this young guy about it and he could care less. they had some poor pregnant hispanic lady vaccuming out my car and they were running the car and A/C the whole time. The rims were still dirty and the drying job they did was terrible. there were spots all over my windows still. This was my experiance in the summer last year. this year I thought I would give it try again and i want to say the same thing happend except for the A./C car running the whol time. crums still under seat, hand marks on the door... and no help from the manager. STAY AWAY.... The super car wash automatic is better for the money except you will have to dryer your own car. read more

After many frustrating experiences with fast eddies's, I started taking the car and SUV to Algonquin car wash. For half the price, they have a far superb business! Spotless details and friendly service. I am even taking the boat there for a complete detail. Nicholas was great to work with and definitely took customer service to another level. Jeff was very accommodating our needs as well. read more

Nick and his team did a great job with a mini detail of my wife' Sportage. I didn't have time for the full wax treatment but he showed me a nice product. I'll be back. read more

TERRIBLE PLACE!!!!! DONT EVER BRING YOUR CAR HERE NOT WORTH THE 3$ My car was in the middle of a car wash when the tracks stopped and everyone's car hit each other's apparently it was because "someone stopped when they were getting out of the wash which caused the tracks to stop" ok cool now we all hit each other stuck in MANUAL because duh aren't we supposed to be while going thru the wash? So once the wash started again i went inside to tell them what had happened ( they clearly saw what happened because when the tracks stopped and the cars all bumped they all just looked like deer in headlights) i saw there faces because half way thru the wash is a clear big glass you can see inside the building and everyone inside could see. Anyways after they clearly saw they told me nothing they could do and technically it was MY fault because i hit the car in front of me. How is that my fault? I'm in a damn car wash in neutral!!! She was so rude so I yelled back like what the fuck just happened here??! Basically nothing she didn't care luckily my car wasn't messed up but I'm sure this has happened to MANY people. STAY CLEAR FROM THAT GARBAGE PLACE!! THEY SHOULD BE SHUT DOWN!!! read more

We've been going here for years and we're happy with the wash. On 12-22 I was guided onto the wheel rail and told I was on. Halfway through I felt my car shift slightly and a bang. I drove out and vacuumed my car. I drove next door for 1 min and came out. As I drove through the car wash lot I realized I had a flat tire. I went inside wIth my receipt and told the female clerk what happened she yelled at me "not their fault" I asked for Manager and got same response adding it would have blown in the wash. I asked for help and they refused. Later I left my number for the owner and never got a call. The tow truck driver and tire store where I had to buy a new tire both stated it was damaged beyond repair and obviously done at the car wash! Also both were familiar with this place and said they have had a lot of people with popped tires from them! I told my story to local people and FB I heard of other problems at this car wash, incl tires coming off the track, being stuck in there when other cars fell off the track, and literally having to drive through it because they were never on the track. Stay away from this place. They need to take responsibility and fix their problem. read more

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The lady in charge of the pay booth is so rude. I pay monthly for the car wash and she on multiple occasions has had a very bad attitude. It was so bad today that I decided to cancel my membership and take my business else where. When I asked her for a number to talk to the owner she said no that they're in Miami. I asked who was in charge and she said she was. Not a good person I want to do business with if she is the one running the show. read more

This has been one of my favorite car washes. I've been coming here for over 6yrs now the staff is excellent I've never hade a problem with there service. Nicholas Campobasso is the manager and he is the man to go to for any other special needs you may have for your car from detailing, waxing, shampooing etc. He gives good prices and there good at what they do. I recommend them to anyone who looking for great and professional work done on there cars. read more

Algonquin Auto Wash and Detail - Car Wash Near Me - Algonquin, Illinois

Yeah, I've never been treated so badly! A piece of trim came off in the run-through. I went in and told them immediately. They said it was MY fault and they wouldn't look for the piece, replace it, or admit it was their fault. I hope my insurance company will go after them - I don't have the resources to follow up with circuit court. The nasty response was the killer. No respect for the customers who keep them in business - who needs 'em! DON"T WASTE YOU TIME AND MONEY ON THESE JERKS! read more