I called Alexander's in Winnsboro, TX to order a 2 spool remote setup for a Ford 3910. Was told they were out of stock and back ordered. Instead I was offered a reman setup(bait & switch maybe?) for $250 less than the new one. I took the bait and ordered the reman and was told they would ship it out that day. 2 weeks later, I live 200 miles away, I got the so- called kit. Valve itself looks pretty good, don't know if it works yet, no O-ring set to install it, and the couplers & hoses shown in the pic's. IMHO, the hoses & couplers are garbage. I called back to get a return authorization and was told they would not give me one but would send new couplers & hoses And the O-ring kit. 2 phone calls and 2 months later I have received nothing from them. I disputed the charge with Discover(how I paid) and they let the charge stand since I have no proof(written or recorded) that they would send replacements or that the originals were defective. So my recommendation would be to avoid doing business with them unless you want to take a chance and be treated like I was. read more

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Recommended by a Ford (new) dealer. Prices less than half what dealership charges. But, even better is the phenomenal service. Received parts in less than 24 hours. When you are "down" they get busy read more

Alexander's is the place for FORD Tractor parts. If you are anywhere near Winnsboro, TX and need any part for a Ford tractor they have it. I have four Ford tractors spanning 1947 to 1965 and I have never been let down by Alexander's. Many times I price on line and there price is so close that it's cheaper to drive over then pay shipping. They have also beaten some on line suppliers prices out right. Talk to Mike in parts. read more

I received my part on time but forget getting an answer to a question after a sale,no call backs

Product was ordered because it was advertised as a greaseable tie rod on website, I have screenshots. When I received the item it was the very same brand I could have ordered on Amazon for a 3rd less and without paying a ridiculous $17.79 in shipping. Even more so the customer service when calling about returning was terrible, they were short and obviously did not want to deal with me. I felt lucky to be told I would not have to pay a restocking fee but we will see when I get reimbursed and I'm still out over $30 in shipping fees. We will see how fast the credit the cost of the product back when returned. No where on the website is there a returns policy listed. When you open the packing list you get to find out how they charge all kinds of fees for returns. Why deal with a business like this when you can get the same product $50 cheaper and have easy returns. I'll never order from them again. read more