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    Alexander Wilkes,MD

    5.0 (1 review)

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    6 years ago

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    Neuroscience Group

    Neuroscience Group

    (27 reviews)

    For some background, I had 2 back surgeries in 2012 and after the second one I was much better…read more Then I started having issues in 2021 or 2022. My treatment plan was an injection in the right L5, S1 (same area as my previous surgery). Unfortunately, I didn't get any relief. By 2023, my pain was bad and affected my right side as well as my left side L5. The pain was on and off 20x a day at a pain level of 5-8 on a scale of 0-10. I saw the nurse/ PA and he suggested getting an MRI and physical therapy. Therapy wasn't helping and MRI showed no main issues but scar tissue, arthritis and degenerative disk. After doing a test to see if I could have an ablation, Dr. determined I wasn't a candidate. I repeatedly asked the nurse practitioner or the Dr. nurse for cortisone shot but was turned down as it didn't work the last time. During this exam, it didn't hurt in the areas it needed to be but I told him typically it does hurt in those areas. It would get triggered if I stand for a few minutes, sit in a chair for a few minutes or bend picking things up etc. It was still a no go on injections. After having a meeting with the doctor in December, he recommended a prescription. After doing research on the drug, I was pretty nervous of the side effects. So, I decided to get a second opinion. The New Dr. reviewed my records and MRI and suggested a cortisone injection would be something that could help and suggested two shots one on each side. I got the shots and within a few days I feel 80% better. I hope it lasts and time will tell. Overall, neuroscience was professional but wished the PA and Doctor at neuroscience, would have listened to me and considered the injection.

    I cancelled a follow up appointment as I was enroute and almost there. I needed, but woman who…read moreanswered did not know directions to the office from 41 and 10 going west. I was told I only had a ten-minute window to be late, yet she said she was going to pull up a map and look. She works there but doesn't know how to get there from the main highway??? Well, I lost it and dropped several F bombs, and said cancel me, I'm going home. In all fairness, I probably owe that woman an apology because my anger didn't start with her. It started in January when I saw Dr. Bhattachargee after an emergency hospitalization for horrific nerve pain. For context, he did back surgery for me a few years ago and was excellent. Excellent surgeon. Welllll this time around was another story. First, he told me he would not do a 2nd surgery because of my "health problems." Mind you, when he operated last time, I weighed over 230 pounds and was insulin and metformin dependent, high blood pressure...you get the idea. But nothing was said then. I am no longer diabetic, lost over 100 pounds, work out at the Y when I'm not in pain, my endo says I'm going to live to 100. When I said, "what health problems?" he replied, "well you smoke." Now I'm not an idiot, I know nicotine can affect healing, but I smoke five cigarettes a day, I'm in my 70s, and I'll be damned if I'm going to stop at this age. The last surgery went absolutely fine, but now? Naturally, he wanted to send me to physical therapy and I complied, and am still going to pt. Been going to pt for 30 years, so what else? What about my pain? He dismisses me with "OH I DON'T PRESCRIBE OPIOID MEDICATIONS. YOU'LL MANAGE." So I was grousing all the way to Appleton, asking myself why I was going again when he refuses to help me anyway. And he has ZERO bedside manner, ignores any attempt to be congenial and is condescending as all get out. What is it about surgeons and their egos?? I'm a lawyer, but I don't act like Jesus. We do what we do, it doesn't make us gods. If you really, seriously need spinal surgery, go have Bhatta do it, he's brilliant. Just don't expect to be treated with respect or compassion. For myself, I'd rather stick needles in my eyes.

    Oral & Maxillofacial Surgery Fox Cities - untitled

    Oral & Maxillofacial Surgery Fox Cities

    (5 reviews)

    Do not walk RUN from this place. The sketchy billing practice of this business is just that,…read moresketchy. The procedure we had schedule was multiple parts, the 1st step with off without a hitch. It ran exactly as expected, our insurance was given a pre authorization and we paid what was expected as our portion. Awesome, this was like every other dental procedure we have ever had (7 kids, already been through 2 sets of wisdom tooth extractions). They did this or the extraction, a $700 procedure, we paid our portion and it was good. Fast forward almost a year later it was time for the implantation portion. Didn't think anything of it, we had a scan for the procedure a few months before the actual surgery, we were not told anything about billing, we assumed it was going to be handled like the 1st surgery. Boy were we wrong, when we got the office we were required to pay for the procedure IN FULL!! Even though we have dental insurance, not only do we have dental insurance but it's one of the best plans available! I actually called my insurance while I was waiting and was told that even they recommend submitting a preauthorization so there are no surprises, obviously this office just wants to take the money, collect interest on it until they have to refund it. Even the insurance company was as thrown by this shady business practice as I was. Needless to say with 4 girls coming up needing their wisdom teeth taken out, I can guarantee where we will NOT be coming!

    I am giving Oral & Maxillofacial Surgery a 5 or even more, if I could, because my experience with…read morethem was excellent. I was not referred to them, but came to them via a phone call. My tooth pain was extreme to the point that I could not stand it. My family dentist for about 50 years said that they might see me in a week or so, so I called OMS group. They accepted my call and Dr. Zuck agreed to see me that afternoon. He and his nurse(I believe Becky) were sensitive to my problem and pain and after respectful discussion, Dr. Zuck agreed to remove 2 teeth that same afternoon. I can only say that they were both sensitive and professionally respectful to my pain and situation. The follow-up after my surgery was top notch and they were not in a hurry. The discussion following surgery, to make sure I was comfortable, helped me alot. With this in mind, I cannot say enough to recommend them and their clinic to anyone in need of oral surgery. Some people may not have had the experience I had, but my experience was top notch......

    Alexander Wilkes,MD - surgeons - Updated May 2026

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