Hired this man to do work on my mobile home. Said he needed 4500.00 for a deposit to start the work…read moreso I obliged. After several communications he never started on time worked 3.45 hrs and then to no avail could I get him to come back and finish the work. I had to take him to civil court in Polk county Just to get 4000.00 of my money back and it cost 1500.00 in lawyers fees and court stuff. DO NOT GIVE THIS MAN A LARGE DEPOSIT UNLESS YOU WANT TO HAVE TO GO THROUGH ALL THE STUFF I DID JUST TO GET YOU MONEY BACK! PS. Also beware he change my contract to say deposits are non refundable but I had the original to show my lawyer and the court which showed that he changed it after the fact. BE CAREFUL!!!

Do not hire this man he is dishonest, and scammed me out of $1100.00 he has not…read more come close to fulfilling are agreement. We are going to end up in court to settle this matter, don't let this happen to you! He claims to be Christian. Christian don't treat people like this !

I had an electrical issue with my water pump and George came out the same day after I reached out…read moreto him that morning. My water pressure had conked out to zero psi that morning. After calling a few other electricians in the area I was told a few days for someone to come out. George came out that same day. He is a life saver. He fixed the power issue to the water pump that same day. He even left to get parts and came back finishing the job late in the day. Great and friendly customer service.

Called in Dec. The man came told me what it would cost. Said he had to order parts and would be…read moreback in a week. Called two weeks later said parts would be in the next day snd he would call. It is now the end of Feb. and still hasn't called or come to fix the problem. Called someone else and it was done in a day. Would not recommend

I have had them provide quality service over the last 15 years that I have hired their services…read more They have vast knowledge about anything that is going on in your house.

Today I was charged 85.00 for ten minutes. Nothing was broken; I live two blocks away from their…read morestore front and have been doing business with them for thirteen years. The new person stated he wasn't charging me more than 85.00 because he didn't fix anything. So I asked him a few questions as I wanted to get something for my money beside what I considered unfair because if it's 85.00 per hour and the guy spent ten minutes and didn't find that the outlet needed fixed, how was this charge fair? I called book keeping but they felt 85.00 for ten minutes and finding the outlet in question didn't need fixed was okay. Enjoy your 85.00 for ten minutes. This made me feel disrespected and devalued as a long term customer. Seems penny wise and pound foolish

Very good and honest Been a client since 2006…read moreSpencer is a great ac tech But not necessarily cheap.

Called the 24 hour service phone number at 8pm and spoke with their after hours call service…read morebecause my mother in laws a/c will not turn on. They took my information and said they'd call One-Hour for them to call me directly. Waited an hour and still no call back. I called the after hours call service again and was told they'd call One Hour again. It is now 11:30 pm and they have still not called me back. If you're not even going to return phone calls, remove the "24/7" from your business advertisement UPDATE: It's now almost 11pm (24 hours later) and still no call from this company.

Great company and employees. Called them out to check on my ac unit which was making unusual…read morenoises. The technician explained that the compressor and fan assembly were the cause of the noises. I gave them permission to install a new unit. They completed the job the following morning at a price I considered fair and reasonable.

We had high hopes for Family Air Conditioning. Met with the owner who assessed our needs and…read morescheduled an appointment. Three separate appointments made and three no-shows and no call notifying us. We put aside our personal plans and were left wondering why they could not contact us. A complete lack of respect for perspective long term customers. We both lost out.

I wish I would have called sooner !!! AC went out, in July and for 3 days, and yep it was pretty…read moremiserable. I called 2 other local HVAC companies who said they were coming out to the property to troubleshoot and fix. Well the other local companies never showed up. Baileys AC said he would come out and he showed up just as promised. Troubleshot the unit and had it going in less than a half an hour. AC is cooler than before and a sincere THANK YOU from all of us way out here on the back roads of SR 31.

dude is a scammer! dishonest and unreliable! doesnt call when late after making you wait a 4 hour…read morewindow of time, then lies about your unit to try to sell a new one and charges for more refill in unit than what was put in it! please find someone else who doesnt fraudulently take or try to take your hard earned money!! very angry customer! we called someone else when we felt something was wrong and what do yah know, a different company and not one problem since they came out. how interesting!

What a refreshing change from their larger competition in Avon Park . Our 3-year-old air…read moreconditioner has required multiple service calls due to a faulty drain line. The competition came out several times last year , charges a lot of money and still the failures continued . These guys came out on time , rehung the drain line so it actually sloped down and charge this only 125 for the service call . I would recommend them over other providers in the area .

This has to be the most disorganized company I have ever dealt with. They came to my home 5 times…read moreto service a 4 year old unit (which I bought from them, still under warranty). Every time they billed me for a service call. They make appointments to come to your home, and never show; they hire anyone to fill an employment void, and don't honor warranties. This is a prime example of a business growing too quickly and lacking the proper training for its staff. I once liked this company; because they cared about their customers. Not any more.

Great to deal with .. on time .. just the way to do busniess .. would rehire in a heartbeatread more