Despite covid, or maybe due to it, I wanted to make sure I was up to date on all of my health…read moreappointments, including my yearly physical. When FMSG started seeing patients again for those types of visits, I made sure to schedule before the end of the year. Covid safety: - Plexiglass shield at the front desk, with speaker/microphone to communicate - No longer able to self check-in using the machine - Chairs removed from the lobby and remaining ones spaced out - Telehealth visits available Even though I've moved away from the area, I still visit them as my PCP because of how active the doctors are on the patient portal. It's so important to be able to communicate with your doctor digitally, especially now, and they were ahead of the curve

I and my wife have been going to this office the last 3 years. my primary doctor dr seem take a…read moretime to explain things and have done a lot of research into how diet can prevent diseases as well as support well-being. This practice place is always about the patient health and the future of patient living standard. I find dr seem so knowledgeable in medicine and also is truly interested in you as a person. He listens to me and works together in solving any issue or problem. highly recommended Thank you doctor

I really liked how it's easy to get an appointment here. The front desk staff is very nice and…read morefriendly. However, during my last appointment I was charged an extra $200 for a "diagnostic" code during a routine physical when I mentioned another small health related issue. I'm aware this is a common practice among many medical providers and I'd be less annoyed had I received any actual medical advice about what I mentioned, which in this case I did not. I won't be returning here or to the doctor I saw.

Very professional staff before, during, and after surgery. I was out at ease every step of the way.read more

I had an appointment with Dr Hoang on Monday 3/30/15. She listened while I explained what I…read moreneeded. I had been putting off having my back and arm checked out which I injured a month ago, and needed a referral faxed to my insurance as well. She talked everything out with me, gave me prescriptions that have helped, printed off care instructions, and took care of faxing the referral for my insurance the same day. I think I have found a new primary care physician.

Extremely dirty offices. Watch your billing statements because they'll try to bill you for services…read morenot provided. Will certainly not be returning.

Dr. Allison Win was highly recommended as a primary care doctor. I have been to her facility a…read morecouple of times now and my experience in this office is worth taking the time to write this review. Very attentive and efficient staff. I recently went for a follow up and it seemed like they already knew who I was. I did not have to explain much since they remembered me from 2 months ago and was told they will sign in for me. They are on point with their patient wait time because one of them came to me and acknowledged the fact that 5 mins had passed since the time of my appointment. That was right when I was having thoughts that maybe my appointment was for a later time. The staff are very respectful of your time and that is very important to me. Dr. Allison definitely makes me feel cared for. I noticed that she is a great listener and genuinely wants to hear what you have to say with no interruptions. There is no doubt that her expertise cured me of a health issue that I had for a while and overall has helped me improved my performance in everyday life. Now we are working on another health issues that I did not know I had. This is because she took her time to ask and care for me. All this while she continues to monitor my high cholesterol, which is another health risk she is helping me overcome. Over all Dr. Allison and her staff have the qualities anyone will want as their health care provider.

Extremely cold and condescending. Dr. Win made no efforts to make me feel comfortable. She…read morerepeatedly asked if I was stable when I told her I had anxiety, even though I had already filled out a patient survey about mental health (which she clearly did not look at). She asked me what my name was in the middle of the appointment. Despite having scheduled a physical exam, she automatically assumed I would not want to have my breasts examined. The staff are equally cold and apathetic to patient concerns. I had a horrible experience.

I have used Doctor Anne Wilson as my concierrge doctor for a year now and have just renewed with…read moreher for another year. . I find her to be accessible, professional and knowledgeable. She will respond to my texts during off hour questions and always has time to schedule an appointment with me should I or should she feel that is necessary. She has been an excellent resource for referrals to some very good specialists when necessary. Recently she was able to alleviate some anxiety by accessing the results from some tests which turned out to be just fine. However, without her intervention, I would have had to wait. I am very pleased with that level of caring and service. Her assistant, Abby is also pleasant, professional and caring. She is a real boon to the office as Abby is the first person with whom a person interacts when visiting the office. I have never had to wait more that just a couple of minutes for my schuduled appointment. In addition, Abby has drawn blood from my arm with no pain and no bruising. While I certainly know this is not a for sure in the future, so far she has done really well and I appreciate that too!! I completely recommend Dr. Anne and Abby.

Dr Anne Wilson has been my concierge doctor for over a year. In fact I just recently renewed with…read moreher. I have found her to be knowledgeable, professional, caring and helpful. She is accessible to me by text during off hours and I have always been given immediate appointments when necessary. Abby , her nurse, is excellent to deal with . She is responsive and on the occasions I have needed blood work been gentle and never left a bruise. While I realize no one can guarantee that I appreciate the results so far! Dr Anne has been a great resource for good referrals to specialists when necessary. I recently had a test which turned out to have good results. However Dr Anne was able to coordinate the available of the results so that I did not have any anxious days! I would highly recommend Dr. Anne Wilson and her staff

Highly, highly, highly recommend! Best urgent care experience ever! This place does so many…read morethings right, including: (1) the ease of making a same-day online appointment; (2) a convenient location with adequate parking; (3) a modern and clean facility with a friendly receptionist, a water bottle filling station, and complementary tissues / masks / water / snacks; and (4) competent medical staff and doctors who really do seem like they enjoy their job. They really seem to go above and beyond at this place. For example, after the medical assistant took my vitals and exited the room, I started coughing / hacking uncontrollably. She heard me and came back in and proactively offered me one of their free bottled waters, which I very much appreciated. Also, when the PA/doctor later came in and I told her my symptoms and how I had tried to self-treat with some old Rx meds I had on hand (on the recommendation of my mom, who is also a nurse), she actually commended me for doing that, re-upped my Rx, and told me to keep going. Although it was no fun to be sick right before the December holidays, this place made treating that sickness less stressful than the typical urgent care. I give this place 5 stars -- maybe even 6!

Terrible, terrible. God awful! I have been going to this locations since it opened. They have ALL…read moreof my information. Today the front people have no idea what to do. I gave my license, drivers license and credit card. They said since I had never been there I had to fill out the 17 page item on their IPad. My INFORMATION shows up on the IPAD. Nothing is different. I WALKED OUT since they STILL didn't know what to do!!! TERRIBLE TERRIBLE TERRIBLE!!!!! Don't go there. If they cant get the front desk straight then they will mess up everything else.

Accept insurance -- not only they charge a high fee, the generate more expenses but not accepting…read moreinsurance.

I was introduced to Dr. Possner by a good friend. There are not enough words to describe how…read morethankful I am for this introduction. From the first meeting I had with Dr. Possner, I knew things would be vastly different and that I had found someone that would have a profound impact on my health. My first appointment was the longest time I had ever spent with a doctor. My appointment was 2 hours and Dr. Possner had fully reviewed my medical records and engaged me in thoughtful conversation about my medical history. I left my initial appointment with a feeling of empowerment over my health that I had never really felt before. Little did I know that the impact of having Dr. Possner as my doctor would happen so quickly. I was on vacation and had an acute UTI. It was after business hours, but I was able to call the office and get the on call doctor that happen to be Dr. Possner. I walked him through my symptoms and he immediately called in a prescription for me. Because he had such knowledge of my history it was easy for us to communicate and talk through my symptoms. He checked on me via email through the client portal several times over the next couple of days to ensure I was ok. The fact that I was in a remote part of a different state and I was able to call and speak with the doctor saved me stress and the hassle of finding an urgent care to go to. He has made several recommendations to other specialists and doctors, all of whom have turned out to be amazing. His referral goes a long way with each specialist I have scheduled an appointment with. I can't recommend Dr. Possner enough; he's a great listener, thoughtful, caring, kind and you can tell he truly loves what he is doing. His follow through is simply amazing.

Dr Heshmat is a wonderful doctor. The office staff is always pleasant and helpful. Dr. Heshmat…read moretakes the time to listen to my health concerns.

I have been coming to Family Healthcare for almost a decade I think. I was very surprised by the…read morelow rating so decided to leave a review of my experience. Throughout the years, I agree with a few of the reviewers in that administratively, Family Healthcare has gone down. Previously, I did not feel as rushed and interactions seemed more personable. I can only assume that maybe they have more patients now and may need better front desk hospitality. I kind of feel many doctors offices in the area are becoming this way.  There is a general feeling of over busyness leading to administrative inattentiveness and longer wait times. I also think this happens at offices where providers are highly sought. So why the 5-star rating? My rating is based on the individual provider. I would rate Dr. Rita Sharma a solid 5 stars. I wish she still saw patients at the Olney office which I feel was more organized. She is always willing to pass on the knowledge she has and is personable. She is also very familiar with other specialist in the area and can direct to you one who has the experience needed for any medical issue you have.

My family has been going to Family Healthcare for 20 years. Recently my son got ill and we called…read morefor a sick appointment we were told he hadn't been there for awhile so he needed to be treated as a new patient. Can't see you, go to emergency care. No notice was received that he was no longer a current patient. Fortunately he recovered and is well. Wanting to restablish a GP we made an appointment, they cancelled it and we had to reschedule okay we did. The day of the appointment we had a funeral to go to, was not able to reschedule with adding another 2 month. We left the funeral early made the appointment. My son has Cerebral palsy and therefore two insurances one for assistance and my insurance. I hand them both cards and they say his medical assistance card is not one of their providers. No problem just use my insurance card, he is covered on that nope, can't take the card we have been taking for 20 years. Okay I will just pay it out of pocket, my son needs a GP. Nope I would be making them commit fraud to have me pay for it. So please leave we can not provide your son services because we dropped him, we cancelled his appointment, no you can't stay at the funeral and rush over, just get out even though you want to pay full price. We will send a letter explaining all of this because you insisted on documenting it, can't email the denial os service. This is all from my point of view on wrong side of the glass. So very disappointed in the lack of even trying to be part of a solution!! My opinion a failure by the office of Family Healthcare, in even matching the name of their own company . If this is how they treat family (20 years).....

How do you find a great doctor? Well, for me, Dr. Sadikman was recommended by a hospital doctor…read morewhen I was recovering from pneumonia. I asked the hospital doctor, "Who would you recommend for your own family? Your mom or sister?" And, he replied Dr. Jesse Sadikman. I went to see Dr. Sadikman and that was the start of a wonderful patient-doctor relationship. Dr. Sadikman is my GP or general physician. He is absolutely the kindest, most caring doctor, and such an excellent doctor. He won't give up in finding what is wrong with you, if you are sick. He listens to you and is very thorough in checking for what is making you ill. He will recommend a specialist, if you need one. The office just moved and they are in Bethesda now off of Rockledge Drive. His nurses Lilly and Taryn are the nicest medical professionals you could happen to meet. They are so receptive to your needs. Dr. Sadikman is a concierge practice. So, you pay a yearly fee. The nice thing about that is you can get in to see him, when you need to. I highly recommend Dr. Sadikman.

Dr. Jesse Sadikman is a phenomenal doctor. Very professional, kind and knowledgeable. He's been my…read moreprimary care physician for 3 years now, and what impresses me most is that if he comes across a question or issue, he actually takes the time to research it and educates me about pros and cons of medical decisions. Case in point, I had a question about a vaccination prior to international travel. Yes, CDC lists this vaccine and advises to take it, but Dr. Sadikman went much further, asking me about specific conditions I am likely to encounter, time of the year I will travel etc. before making his recommendation. That was most thoughtful. Dr. Sadikman is so much more than other docs who just want to write you a prescriptions. I feel very fortunate to have found his practice. He is complemented by overall excellent staff, working seamlessly with dr. Sadikman, the whole team delivers top-shelf care. Highly recommended.