This place was a godsend for me and my partner when over the May break a few years ago we couldn't…read morefind anyone staying in London who could sit our flat cats while we were on holiday. I think the idea of kennels is fine for dogs, but cats are more lone wolf than the actual ancestor of the wolf... so this was the perfect solution. The first time we booked with them Louise the founder came round to meet us and the cats, answer any questions we had, and allay any fears. You then choose the number of visits and what sort of time (morning/evening) you have your pet 'sat', or dog walked, fed etc. They spend a good amount of time with your pet, playing with it, feeding it, making sure there are no problems. They even water your plants and leave a little diary so you know how your cat/dog/a.n.other has been while you've been away. We even came home to a pint of milk. I honestly can't praise this company enough, I really can't. Absolutely trustworthy and worth every single penny!!!

We were very reluctant to have someone coming into our home to feed our cat but had no choice as…read moreshe gets too distressed in cattery. We were concerned about the house security (we had just been burgled!) and worried that Lucy our cat would be really lonely and not want to leave the house as mostly likes to go in the garden when we are around. How impressed we were upon our return. Far from being upset and hiding in the house, Lucy wasn't even home! It was 1am but we had to wait over an hour before she came trotting home from her jaunts! She was overjoyed to see us but she was as plump as ever (unlike her return from the cattery) and showed no signs of stress. The notes left by the visitors were detailed and reassuring and showed the level of care that we had hoped for. It also showed the security measures that had been taken on the house. And, the pint of fresh milk in the fridge was a wonderful touch!! Thank you

My dog Oscar has been going to this kennels every summer for 8 years and he loves it. When we…read morearrive he can hardly wait to get in and romp around the meadows. Yes, he comes out a bit thinner but that is because he is on the go the whole time he is in there playing with like minded dogs each morning and afternoon. I always give them lots of extra food so they can feed him up but basically he doesn't stop running and playing the whole time he is there so I feed him up before he goes in there which helps. When he gets back in my car after I collect him he always has a kiss and a lick for the staff who handle him brilliantly. Coming down from the top as per the other review - that's because the dogs tend to be out in the meadow not in the kennel when we collect them. The only downside I can see is that he gets bored just being with me after he's had so any friends for 3 weeks and gives me a hard time demanding i chase him round the garden! I heartily recommend these kennels. Pat Shepherd

Were do I start ok so after being recommend by this place I thought I'd give it a go well I wish I…read moredidn't. .. an never again will my dog be going to this place so wen I went to look at the kennels seem nice fresh basic showed me the kennels on the left dog pens on the right an that was all but a peace of mind knowing I got told the dogs would be out 3 hours in the morring and 3 hours in the afternoon an cleaned twice. Well how shocking I was to collect my dog not to mention the rudeness so my dog came from up the top of the pathway I was never showed I wasn't aloud to see were he was staying etc he came down looking weak I'll and underweight now I feel like a bad owner he had lost that much weigh he slips out of his harness to play with the other dogs to then get a boot in his face by the owner made me soon angry my dog isn't aggressive wat so ever and there was no need for that I stroked my dog to feel it felt like he had just come out of the freezer he was that cold he was shaking walking home I no dog loose weigh in kennels but over my dead body had he gone from xl harness to now a medium he clearly wasn't feed right if feed at all lost blankets an I wasn't even given the food back he was supposed to be fed on... my dog weed an poo all the way home like he hadn't been out in a long time wen I did get home 3 bowls of water in one go an scoffed his food like he hadn't eaten in weeks disgusting he now has bad ear infection an slept all day he was soo pink in the face I have taken this further as he hasn't been the same an to not show me were my dog has slept has alarm bells going for me he hasn't been treated right at all I'll be making my views very clear on this nasty place !!!!!

Stephanie has been training after Reg for about 3 months now, he's a very loving dog, but not very…read moregood at coming back or walking to heel. She has been a god send, not sure what we would have done without her, within a month she had dramatically improved his actions either that or his hearing. He was listening to commands and following them instead of running off. He now walks to heal and is a pleasure to walk down the road with instead of fighting him all the way (quite an embarrassment). He walks to heel in the park without a lead when asked and always comes back it is quite a revelation. I cant thank Stephanie enough!

My French Bulldog was badly misbehaving up to the point when I couldn't take it anymore and decided…read moreto take actions. So i started searching for a trainer and came across this place. To be honest at first I wasn't expecting much but it's only been 3 weeks since the training has started and I can already see some major improvements. I really admire Stephanie for her firm approach to training which gives the required results. If it wasn't for her I have absolutely no idea how I was going to manage all that mindless running, barking and shoe chewing. Just a big THANK YOU Stephanie.

I'm very lucky that I work from home so having a dog is pretty easy for me. I'm also lucky that my…read moremum and dad and couple of friends are happy to help with dog sitting when I go away. Just before Christmas we had booked a short trip to New York and my parents were away but a friend could have Ham but only on the weekend. A person I met in the park recommended Dogvillas for day care, so I had a look on their website to see if they did dog sitting too. Ham is still young so the thought of putting him in kennels is heartbreaking. Dogvillas can either look after your dog at your home or go home with one of their people. Our requirements were quite fiddly so I emailed Jason and he could organise pick up and drop off to suit me and my friend looking after Ham over the weekend. AMAZING! I dropped Ham off at the day care and he was off immediately to play with the other dogs. I was a little upset Ham didn't miss me go, but I was so happy he'd have fun all weekend. My flight back was a bit delayed so when I landed I called ahead to warn them and it was fine. 5 stars all round. Won't be hesitating to book more holidays in future!

HYGIENE ISSUES!!! Unfortunately I did not have the same experience as Jinny. I believe that this is…read moreperhaps because they are now oversubscribed and cannot give their attention to so many dogs at once. My 19 month old bedlington x whippet lurcher is very social and loves to play with other dogs in the park, but it seems that he did not like being in an arch under the railway tracks. He hated the rumbling noise of the trains. Additionally it seems he also did not like being left alone in the rooms with dogs where there were not many comfortable areas to sleep (laminate floors and one small bed on the floor for many dogs). After his morning run, he is a sighthound and therefore sleeps most of the day after he sprints in the park, so he needs somewhere comfy to do that. Perhaps it is slightly better for active dogs. And lastly, after using the overnight service for one night only on a couple of occasions, I did end up going on a business trip and leaving him there for 3 nights (the dog walkers who work for them take the dogs home overnight) and he came back with huge raw sores under his armpits and my friend who collected him was not given his bag of things (rain jacket- it was winter, bed cushion, herbal calming tablets) and they lost his £35 calming pheromone collar which I bought specifically to reduce his stress levels while I was away. They did, to their credit, reimburse me for the collar, but all of the other things they had lost and eventually found were returned to me covered in mouse feces, which was unpleasant to say the least. Again, they laundered them and posted them back to me, but I had already spent 20 minutes getting there to be given my belongings in a state of filth (which I rejected), and then 20 minutes back home for nothing because they had not checked my items before telling me they were ready to collect, so they had to wash them and send them back to me at a later date. I understand that with all of that dog food hanging around, mice might be a problem. But perhaps this calls for the need of industrial kitchen food storage units to keep the hygiene levels a bit higher. My other problem is that the sores under his arms were pretty bad (bloody) and nobody called me or sent me a message to tell me this. Instead my friend who picked him up was the one to inform me. I am guessing they let him sprint with his harness on, which is not a good idea because it is only for walking purposes- otherwise when he runs really fast like a greyhound, it is obviously going to chafe. I would hope that most dog carers/walkers would be aware of this, but it seems they didn't even notice he had an injury from it, which leaves me sad and wondering if they paid any attention to him at all. Needless to say he came back pretty traumatized and I personally would not use their services again.

Visited with our cockapoo and booked straight away. the team were happy for us to bring him as…read moreoften as possible to get him familiar with his settings before our trip. We picked him up after our holiday happy and clean. Will def be back

Disgusting facility. I dropped off my dog with a bed only to find on picking her up it had been…read moreleft behind the desk for the entire two weeks. We were led into an outside bunch of kennels where my dog lay on concrete ground which was wet. The place had an overall damp smell to it and a very unpleasent atmosphere. It looked like something out of a peta invistigation film. Disgusting

Hyde Park Hounds have been walking my incredibly energetic and personality-filled terrier cross for…read morethe past few weeks and we're both delighted! She's not the easiest dog to walk - her recall leaves a bit to be desired and she mostly just wants to chase squirrels - but James has been very patient and enthusiastic with her, and great at keeping us updated on her progress. She is always delighted to be collected for her walks and comes back to us a tired and happy dog. The twitter and Facebook updates are great for seeing what all the dogs are getting up to, and for seeing who she's hanging out with. I have no trouble at all recommending Hyde Park Hounds. They are reliable, enthusiastic and fun and they go the extra mile with communication, all at a very competitive price.

We've been using HydePark Hounds dogwalking sevice for Ruby our Cockapoo, since first meeting James…read morein the park . This is the first time I have felt 100% confident and trusting of using a dog walker. Within two days - James stole Ruby's heart ! She waits patiently everyday for his arrival and her adventures out with him in HydePark. He is without doubt - Ruby's' new best friend'! and enjoys meeting other new doggie friends to play and interact with during their walks. I can honestly recommend James professional and personal service, along with his natural passion love for dogs , very hIghly! . Hydepark hounds is exactly what our area and our local pouches need! Thank you James!

Best dog care in surrey, for the love of dogs and not profit, I recently became redundant and moved…read morehome and needed someone to care for my great dane Misty, I only had two hundred pounds for boarding but Ray and the team kept her for two months and didnt charge any extra, they fed her and treated her with lots of love, thank you so much it was very much appreciated and when back to normal i will be using your day care and boarding and will let everyone know how kind and loving you have been if i could give more than five stars i would. Thank You

We take our Yorkshire terrier here twice a week, he gets so excited as soon as we mention happy dog…read morecare. He has lots of doggy friends both large and small. The care and attention he receives from the happy dog care team is amazing they are all so friendly and happy, it's always a pleasure to see them in the morning. I can not recommend them enough!!

I've been having Tom & the gang walk my dog every day for a few months now and they've been a…read morepleasure to work with. I love knowing that my dog is getting a nice walk in Hampstead Heath every afternoon. They're flexible and extremely easy to work with. We've had a few times where we've needed to cancel at the last minute (illness, working from home, etc) and they never, ever give us a hard time about it. I could not recommend them highly enough.

Tom, Nick and the rest of the team walked my Jack Russell every day for months and I have only good…read morethings to say about them. When my daughter was born I was really worried about how my dog would get his regular exercise as I really wasn't confident taking both the baby and the dog to the park everyday, especially on days when the weather was rubbish, but city pups proved to be a complete lifesaver. My dog absolutely loves his walks and they are soo good for him (a 'un-exercised' Jack Russell is an unhappy Jack Russell). The team genuinely love and care for the dogs, in fact, now that my Baby is a bit bigger I take my dog to the park myself and we've bumped into someone from Toms team at the park a few times and my dog is sooo excited to see them, he starts following them and forgets all about me !!