The worst one out there! I'm not someone who typically writes reviews, but I feel it's important to share my experience so other couples can make an informed decision.
McKenna has since changed her business name, and I believe future clients should be aware of my experience with the business. I paid thousands of dollars for my wedding photography, and unfortunately, the customer service and communication have been extremely disappointing.
After she changed her business name, I lost access to all of my wedding photos. I have reached out multiple times trying to recover them and have received absolutely no response. This is especially upsetting because these are irreplaceable memories from one of the most important days of my life.
Unfortunately, this was not the first time I experienced a lack of communication. There were previous instances where I waited months for responses regarding my wedding photos. I also feel that the terms outlined in my contract were not consistently followed.
Your wedding is supposed to be a joyful and exciting time, and it's incredibly disappointing to spend thousands of dollars only to feel ignored afterward and potentially lose access to your memories. read more