I've had a lot of trouble with Fifth Third Corporate, but I was lucky enough to come from a small…read moretown and have some break workers here at this location. Fifth Third overdrew my account, even after I'd spent weeks trying to get the thing closed after I'd moved. Then they'd (corporate) charged me over one hundred dollars in over draw fees and told me I'd have to pay it all back before they 1) close it, 2) take off a "hold" on my social security number so that I could open new bank accounts with ANY bank. I was ticked. So I phoned my Elk Rapids bank, and they took off seventy dollars in charges, closed my account, and wished me the best of luck with whatever I was off to do. Thanks so much, and you guys raised my respect level a couple of notches.

Would be a five star if on line banking app worked better. Local branch are great very kind and…read morecourteous. Debt card with draw limits are too low.

Today was our first experience with Northern Central Area Credit Union…read more What a great place! I found their rates fantastic. Their staff made sure our account was setup correctly. They took to time to make sure walk us through setting up the app and to make sure our info was all correct. I think we will switch this to our new Credit Union

Very Professional Bank- Great Attitudes-Smiles. I have banked here for years- having multiple…read moreaccounts and they have never made one mistake on my accounts. I have also banked at several other banks through out the years with nothing but disappointing results. Three different local banks have given out membership cards to my workers that are not affiliated with my accounts at all- very unprofessional! For all your banking needs- try your local north central area bank for all your needs.

Used to be a very helpful little bank but customer service has gone drastically down hill in the…read morepast few years. They never had any idea about international transactions and the like, but that was ok for a small rural bank. Refusing to flag you debit card to not get blocked when you are traveling means that you cannot rely on it at all, so you have to use another card from another bank. The last straw was the ridiculous farce of changing over to a new online banking system with the functionality of one from back in the 90's. Not only that, but all the data that was entered in the old system has been trashed and cannot be retrieved. Looks like a cost cutting exercise with no consideration for customer service at all. Off to look for another bank :-(

This credit union is awful. They Nickel and dime you in every way possible with fee's. Then their…read moreonline system is very old and does not accurately reflect your account balance. One time I cashed a very large check and they deposited into someone else account. I don't even know how you can do that. They fixed it a week and a half later. Horrible experience. Do your self a favor and go anywhere else to bank.

I can't say enough good things about Matt Cavanaugh the manager of the Charlevoix branch. He has…read morehelped me and my family tremendously. Also the tellers are so friendly. Even though I don't go in the branch much they always remember me. Also if you need help with investments they have an awesome person for that. Her name is Dolores Angus and she will take the time to explain everything so that even a lay person can understand it. Very pleased with the service I have received from the Charlevoix Huntington branch.

I have been banking with the Petoskey branch of Huntington Bank for last 15 years, am very happy…read morewith their service. Whenever I have questions and requests, they were responded in a timely manner. The bank tellers remember customers by their first names and always very willing to help.