Chris and Becka are amazing business owners. I called in April 2025 to setup a 2016…read moreHonda 1000-5 UTV scheduled maintenence inspection and needed oil/trans fluid change. Chris scheduled the May 2025 service date and asked me to send him last service completed and Honda Scheduled maintenence guide for him to review. I dropped off the UTV, although he could of done a pickup/drop-off for a very reasonable fee. There care of me as a customer from start to finish is A+++. I was even able to purchase the Honda oil change kit ahead of appt to use and save time/money. I feel Chris, Becka and the team strive on a business model of establishing trust, truth, fair charge and only service what is needed. Thank you again, I'll use their shop for all my Auto needs and highly recommend others to call, check out their shop and request a service quote. Very friendly, easy, no hassle experience.

JB's is terrific! They try their best to get your vehicle running smoothly again and give you…read moreinformation so you can make a good decision about repair etc. John and Carla and their staff are honest and concerned. I'm so happy we found them.

No one from Tawas to Harrisville had time or expertise to address a problem with an older vehicle…read more- Jack's took me in asap and locating the proper parts - this is service!

Removed my vehicle from a quarantined building, forged the Abandoned Vehicle documents and told me…read moreif I wanted my car back I had to pay $5,000. Law states....maximum $1000, did not follow one the protocol laws for claiming Abandoned. Car was insuranced and under the "care" of the Michigan Health Department. Yes Boden's I am still pissed

Had a flat tire on a Sunday morning. My road service sent Rob who found a box cutter blade had…read morepierced the tred. He took it back to his shop and repaired it then back to mount it and I was on my way. We both missed church but God understood.

Worst customer service ever. Ok for oil change almost all service I've had I have to go back and…read morewait 15-30 minutes in line to correct. I'm over these guys.

They have always treated us well. No complaints. Pretty…read moregreat crew. They call if they come across an issue and offer suggestions on solving the issue. Very reasonable and top notch quality!

I was a satisfied customer at R Auto for approximately the past four years but due to a nightmare…read moreof an experience from Sept-Nov 2024, I will no longer be a customer and will explain why. When my Jeep Grand Cherokee broke down in Sep 2024, I debated taking it to the dealership or R Auto and I thought I was being wise and economical by choosing R Auto and going with the "local" shop. Today is 11/27/2024 and I can say that was a huge mistake... On 9/28/2024, my vehicle was leaking coolant/oil and I called ahead and they invited me to bring it in. The vehicle was towed to R Auto on 9/30/2024. On 10/2/2024, I was told the oil cooler failed and was quoted $1,554 for a new oil cooler, not including any labor. I found the same oil cooler part on Jeep's official part's store (Mopar) for $590 and it shipped from Serra Jeep in Lake Orion, Michigan. They agreed to install it and it was delivered there on 10/7/2024. For the next 2-3 weeks, via multiple calls, I was given false promises on when they would do the repair. Finally, I was able to pick the car back up on 10/24/2024. They recommended and I agreed that I would come back on 10/29/2024 to do another coolant flush so I was put on the schedule for that. After paying the $1,500+ bill, I drove 20 miles home and when I got home, I noticed I have the same leak, actually worst, as when I brought it in (see photo). I called them immediately and they say they want to take another look and are "curious" about what went wrong. The vehicle is towed back on 10/25/2024. From 10/25/2024 to 11/21/2024, I call repeatedly (they never call you) to get an update, and I am told because of schedule / other customers, hunting season, etc. they have not had time to even look at it. This was especially frustrating because I already had an appointment scheduled on 10/29/2024 but they chose to cancel that. They have had absolutely no urgency with diagnosing nor correcting my vehicle after they gave it to me and it broke down in less than 20 miles. On 11/21/2024, the Owner says that he is trying hard to get it in the shop and he confirms he will call me when that is complete. I never got a call so yesterday (11/26/2024), I take time off of work (and borrow my mom's car) to go in-person and demand some answers. Surprisingly, I see a sign that says the shop is closed all week for an emergency so I call and they do pickup. I explain that, as far as I know, the car has not been looked at since being towed there on 10/25 (30+ days ago) and my patience has worn out & I want it towed to a different shop. I don't know if they are too busy, in over their head, or what, but I can no longer trust their words because they have shown repeatedly that they over-promise on schedule and under-deliver on taking action / making repairs by giving me back a vehicle that broke down or not working on it at all!! When I met the tow truck driver, someone in the shop came out and gave me the oil cooler in a box and my key. I am told that, they did take a look at the vehicle (and removed the oil cooler), likely after the 11/21 call, and figure that the oil cooler part I purchased was defective, however, they did not call to communicate this nor provide any other update to me like they said they would. In summary, I hope my story helps folks out there considering R Auto. I would NOT recommend going here for ANY type of engine diagnosis or repair. In my experience, they prioritized other appointments over mine & when my vehicle broke down ~20 miles after they did do a repair, they did not show any effort or urgency to try and resolve that or improve my customer service experience with them. I have told them repeatedly that this is my only car and I have had to borrow vehicles from my family and neighbors to get by (~60 days now). I feel that I have given them too much patience and today was the day that I had to cut my losses, take my vehicle back, and move on. It's at the dealership now and if I could change the past, I wish I would have taken it there in the first place and not chosen R Auto. Update (11/29/2024): According to the dealership, the oil cooler part is not defective & I had a coolant hose leak. I am picking up my vehicle later today!

Very pleased with service. Got me in on a same day needed service of coolant leak. Price was within…read more25 dollars of what I expected after hearing what problem was. Thanks again for job well done guys.

AJ's was very patient in helping me prepare a local car that I purchased from Texas for a…read morecross-country trip. I made it home without an issue and my son is extremely happy with his reward for his college degree.

Great price dependable work performed and real nice people I would highly recommend this placeread more

Very poor service. Pickup the car had a new issue took it Marc said he didn't what the problem was…read more Car was damaged on his hoist. Had to take it somewhere else to have it properly fixed.

If I could provide a higher rating, I would; we were on vacation in the area and our truck…read moredeveloped a loud squeak, prompting us to seek their assistance. They promptly took our truck in, provided transportation to and from our campsite, exemplifying a fantastic, small-town, friendly business. Darrell Johnson

Excellent professional service and unbelievably fast response time! We were stranded on I-75 with…read morea flat tire - D&N had us up and running literally within minutes. Highly recommend! And it was on a holiday!

If there was a way to give this company 0 stars, I would absolutely do it…read more My vehicle was in standstill traffic on I-75 on Sunday, July 27, 2025 because of an accident. D and N Towing was called to the scene and the driver was speeding on the left shoulder when he struck my car and another vehicle. The driver of the tow truck jumps out and starts cursing at us saying we "swerved onto the shoulder". We didn't. We were parked. They clipped my side view mirror and tore off the rear quarter panel on the other vehicle. After sending the damage report and pictures to the company and repeated phone calls, some lady answers the phone today and says "we are not responsible for the damage to your car" and hangs up. Are you kidding me? Hang up on me? Read other 1 star reviews, this lady is a disaster. The tow truck itself hit the other car so hard that in punctured the tow trucks gas tank. They have zero professionalism and their customer service is a nightmare. Don't ever do business with these people. I was asking for $200 for the damage to my car. $200.