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Alcala Legal Documents & Services

1.0 (1 review)
Closed • 9:00 am - 5:30 pm

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5 years ago

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Deason Garner & Hansen Law Firm

Deason Garner & Hansen Law Firm

(17 reviews)

I cannot even begin to tell you how pleased I am with this estate planning law firm. LOVED working…read morewith Shawn, he is amazing. He answered all questions and was so patient with my 70yr old mom with all her questions related to her estate planning as well as things that had nothing at all to do with estate planning. He didn't make her feel like a number nor was he in a hurry. He used a white board to show her a pictorial presentation as its quite a intricate process to cover yourself and your family upon your death or even prior to your death when you may not be able to choose for yourself. He allowed all questions to be answered and even allowed her to leave and think about if she wanted to work with him. There was no pressure to sign on the dotted line or even write a check. She of course didn't even have to think about it and asked him to proceed with his specialty. She is now feeling much more at ease, as am I that all the t's are crossed and the i's are dotted. She and I can rest our head at night knowing there are no issues with the estate or trust that could fall apart for any reason after her death. He is so solid that I am thrilled that we have this quality of professionalism in our small town. Don't delay in this important process of life. We all wait too long as my mom has done before getting this important detail taken care of. My husband and I thought if we had a will drawn up that we were taken care of in the event something happened to one of us.....NOT TRUE. I need to get my husband and I back into his office to resolve the entire process of estate planning. I found out today that the will is just a small piece to the puzzle of estate planning. In fact a will means you will surely go to probate with no trust created, which is what we were trying to prevent when we drew up the will. I am coming back to him for my own estate planning. Way to go YUMA for having such qualified, professional people loving on our community and taking care of its people :) Way to go Shawn for being so wonderful to work with.

The office staff is terrible. The tone and cadence of their employees are frustrating and off…read moreputting. Kristen sounded more like a body guard for Mr. Hanson than interested in my concerns being addressed. She rudely kept shooting me down in a way that felt belittling and degrading. Our first appointment was missed due to miscommunication from office staff about attending virtually. They were kind enough to reschedule so we went and were handed a clip board by the woman and nothing else was said so we assumed they checked us in and we were waiting for them to be ready. After nearly 30 minutes waiting, I pondered if they were waiting for us to do something so I handed her the clip board that took us a whole 5 minutes to fill out so why no one checked on us within that 20 minutes of us just looking around patiently is beyond me. So immediately after the clip board we're back in the office on go time And thank goodness Adam Hanson was amazing. Very human and I appreciate that about him because if he hadn't shown us the care and compassion he did, we wouldn't have continued. Major life events have come into play and I'm curious as to how to move forward and my conscious is pulling me towards a conversation regarding our future and I would like a chance to discuss this with the one attorney I've met in my life that is someone I trust with these details. Kristen and I resolved the matter by me deciding to reach out to the paralegal regarding these things and I'm hopeful that I'll get the assistance I'm looking for. I give this rating not to the attorney who is and has been great. This rating is strictly for the office staff that I've never had a pleasant encounter with. bummer!

Alcala Legal Documents & Services - legalservices - Updated May 2026

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