My mother came here by Ambulance. Like any hospital in these days and times the wait in emerg is…read morevery growling. People waiting in emergency being very very rude to the medical staff and expect to be treated with kindness! Think again!!! How would you react if you were on the receiving end of that abuse? Non emergencies could have gone to their family Doctor or a urgent care faculty. Being rude is not going to get special treatment of any kind. Yes, it's hard on everyone's mental patients of waiting. I'm not a person that goes to the hospital with a sniffle or a cough or even a fever. To some people they feel this is their only option, and with this it puts a stain on the emergency system. The nurses took very good care of my mom from the time she arrived to the time she was admitted for a stay. With extensive testing they did find many issues and is now being treated. (Even my dad has been to this hospital 8 years ago for a medical emergency. Even back then we had great medical attention) Kindness, Friendliness with a smile is what you'll get in return. With that said: it makes the medical staff feel better while doing this stressful job they love. -Easy access from Deerfoot Trail or Stoney Trail in the deep south -Emergency parking is pay parking -Limited free 2 hour street parking on the south side. (Good luck in finding a spot) -Plenty of underground pay parking for longer hospital visits or short. For a hospital that is 10 years old still has plenty of room for expansion and is in a great location to service Calgary south and towns. I would like to say I would be returning because of the great prognosis and treatment. But medically I hope not.

horrible experience. been told we're were "next" in line for a doctor for the last 4 hours. Don't…read morewaist your time at this location. been waiting over 8 hours and counting. complete joke of an ER. less than 10 people in the waiting room and over 8 hours of waiting. Update: been over 10 hours, finally got a bed to go over blood work and we can leave, been waiting for another 2 hours in the said bed.

Nov 14 2025. Brought my wife in due to internal bleeding…read morefrom possible miscarriage. it's bee 14hrs and counting and probably looking at more hours while we still wait for basic tests and assessments and she has yet to receive any treatment and continues to bleed. Lots of vital signs taking. have not seen a single doctor, only nurses. no water fountains , nothing much for food besides the very expensive cafeteria 5min walk away. toilets are dirty. No doctors was available overnight, wait times on the website is laughable at best. Too bad staff and management doesn't have to come in as a regular patient with no special needs. I wonder how they would find the situation. please avoid Rockyview as much as possible.

I caught influenza A on Christmas, just after my 35th birthday and it inflamed my asthma so bad I…read morespent two weeks in a coma in the foothills ICU and had kidney failure. They released me and then my heart started to fail so another ambulance ride unfortunately brought me to Rockyview. One of the doctors asked me if I was a smoker and I told him that I smoke one pack per year but not every year, and since I got so sick I'm never touching a cigarette again. Well he decided to gossip about me to the nurses at emerg and since they were grouped right outside my room with the door open I could here them exclaim "Oh my God she's a SMOKER?!" And they all treated me like shit after, refusing to make eye contact, being rough when touching me and giving a bad attitude when talking to me. One of them almost got vomit on them because he refused to hand me a puke bowl when I asked he said "For what?!" As if I was asking for no reason. Heart failure can also come with really bad nausea just FYI. This is 2025 and people in North America are literally doing the nazi salute and goose stepping over human rights but IM THE VILLAIN because I smoke sometimes? What about people who smoke everyday, every year?! How are they going to be treated? I find it absolutely disgusting that Rockyview staff treat people differently based on their personal opinions. Well they decided a filthy smoker doesn't deserve respect so they threw out my green sleeve from foothills. That information is now lost thanks to the judgemental douchebags at emerg. I wish this was the end of my rant but this is Rockyview so ofc the bullshit continues, they transferred me to unit 71 where one of the receptionists who has never met me or even seen what I look like decided to have a personal Vendetta against me, she constantly paged my hospital bed for staff "Alex to the front desk please. Alex to the front desk." EXCUSE ME MISS BUT ALEX IS NOT IN MY BED and it's hard to sleep with a speaker blaring right in your face so I tried telling HCA and nurses that she keeps paging my bed but no one believed me because it's never happened before so the nurses resorted to gaslighting me "maybe your just hearing things." And "maybe it's coming from somewhere else." Sweetie, it's a speaker that is right in front of my face and it vibrates when someone talks through it. I tried telling them I can hear her page my roommates bed before she pages mine and it only happens when she's on shift, no other receptionists were paging my bed. Finally one of the nurses gave me the benefit of a doubt and taped a pad over the speaker and silence was bliss. But not for long though because why not put someone with heart failure in the same room as a lunatic, cutting up her diaper first thing in the morning and then screaming as loud as possible "NOOOO GO AWAY! SHUT UP! GIVE ME MY KNIFE BACK! I WAS WORKING ON THAT FOR TWO HOURS!" or spending her days angrily commanding me to turn the sun off and yelling louder when I obviously couldn't. She had to make every day and night miserable for everyone, especially the staff, I felt bad some of the nurses in 71 were really nice but got zero respect from her. Speaking of which one didn't take me seriously when I asked for a sponge bath, I know it's not a pleasant thing to do but I wouldn't be asking if I was able to shower, but she made me shower and guess what happened? Couldn't see, felt sick, vomitted at some point and passed out. I came to in the bottom of the shower, naked ofc and this nurse looked at me with disgust and audibly said "ugh!" Like ok I know I'm not pretty to look at but can you keep your bullshit to yourself I literally have heart failure and the warmth and steam made me collapse. I really hope my heart doesn't give out and I get sent back to this hospital. Foothills or Peter Lougheed please, I don't appreciate being at the mercy of such judgmental opinionated staff.

I was a bit apprehensive about coming here based on the previous reviews, but it's near my house so…read moreI decided to give it a chance. When I arrived, I was greeted warmly by a receptionist. There were a few others in the waiting room ahead of me but I was told that the wait would be about 45 minutes which isn't too bad for a walk-in. Sure enough, I was in and out pretty much 45 minutes later! Everyone I encountered was friendly and polite. The doctor seemed like he was in a bit of a rush (I didn't get his name and he wasn't wearing a name tag) but he was thorough and quick in examining me. He provided some treatment and we discussed it a bit and then I was on my way again. Overall, pleasant experience (other than me being sick in the first place).

With a young child and myself working in childcare I think it would be safe to say that me and my…read morefamily have visited our share of medical facilities in the city in a short time frame. Just want to say this clinic is the worst walk in clinic I have ever experienced in the province or any other. Wait times are ludicrous(the emergency room wait is shorter on average.) Every single time any of us goes there we leave wondering why the hell we bothered?? The reception staff are all some if the rudest women I have ever encountered and really should not be working with patients in any way. Very insensitive and just mean spirited people. All the doctors are the laziest people I have ever met, but Dr. Collette takes the cake. Barely utters a word when he walks in. Doesn't bother to listen to anything you say and makes you feel like an idiot who has nothing wrong with you (whem any other MD says otherwise) or diagnoses the wrong thing because he rushes to throw drugs at you so he can go and sit in the back for 5 hours until he wanders into the next room to screw up his next patient. So unless every other medical centre in Canada is closed, save yourself 4 useless hours of your life and go anywhere else!

Everybody was super nice there. Not a long wait time as if you do need something, there's a…read morepharmacy right by it. Doctors are super Friendly and Kiosk was nice. They have a lot of stuff and will try their best to help you!

Looking for a doctor let alone a good one these days is near impossible. I was very lucky to find…read morethis Clinic so close to home. I had followed a previous doctor to 4 different clinics around the city before she left for Toronto. My son and I did a meet and greet with Dr. Rana Al-bayati and found her to be very efficient. I have seen her now 5 or 6 times in the last year and half and even just the simplest of visits i.e. prescription refills, she takes the time to ask thorough questions. I had put off a few things like some blood work before my appointment and she won't just let you slide if she needs the results. I can procrastinate like the best of them but If I wanted to move on to what I wanted, I had to do what she needed. Very impressive! Maybe not at the moment (haha) My 95 years old mother was not feeling well one day and of course I panicked and did not want to take her to any walk-in centre, so I phoned the clinic and asked if we could just walk in. They said yes and I rushed down and because she was not a patient she was seen by the next available doctor when they were available. Dr. Alaa Ali checked over my mom and found she was stable, and we went for blood work. The results came in and we were notified to come in and now my mom has a treatment routine. If anyone wants to know she is doing very well for a woman of her age. We just came back from Los Cabos yeah. The receptionists require a shout out as they are excellent to deal with. This is clinic is small and I wanted to keep this info to myself but how can I when they are just super terrific.

I'm in the process of trying to schedule my fifth visit to the Southwood Medical Centre, and so far…read morehave been disappointed at almost every possible opportunity. The first two times I came in, I arrived more than 2 hours before the clinic was set to close, on their "walk in days" only to find out my travel had been in vain, as they already had a sign up saying they'd closed the walk-in service for the day. When I finally DID manage to get in (had to take a day off of work so I could get there first thing in the morning, and even then I had to wait for several hours before they OPENED said service. These hours seem to be completely arbitrary and dictated by little more than whim), I was finally seen by a doctor who has since retired. He ordered me a bunch of tests, I got them all done and came back, only to find out either he or his assistant (he couldn't seem to remember who filled out the acquisition form) ordered the wrong test, so I had to wait another month to get the right one done. This doctor alone left a lot to be desired, as his "bedside manner" was awful. Every question was put as if I was in a police interrogation room, and he came across like he wanted me to feel guilty for everything from my dietary choices, to my choice of job... but now that he's retired, I'm stuck trying to get an appointment with the doctor who's filling in for his patients, and this is proving even MORE difficult. I've called 4 times to set an appointment, the first two times I was told not only was he not in that day, but neither was his assistant and apparently nobody else in the clinic is qualified to write something down in his schedule (give me a break), and told to call back. When I finally DID get the right person, I was told he "only comes in on certain days, and doesn't usually stay the whole day" so the only way I could see him was to make arrangements to miss work. I did so, getting approved to leave an hour early from a shift... but then, part way through the day ON THE DAY of the appointment I get a phonecall that told me, and I quote, "The doctor decided he wants to leave at 3, so you'll have to come earlier" and when I told her I couldn't my appointment was cancelled outright. I then called back about a half hour later, after making an arrangement with my supervisor to leave early. After being on hold for over a half hour (being picked up twice in that time and asked to 'Please hold'... and this in an office with 4-5 assistants) I was picked up in time to be told (at 2, an hour before the Doc's already early departure) that now he's decided he's "done for the day". I ask when I can book another one and am told (again) "We're not sure yet, this is the last day he has scheduled for now, call back next week." At this point, I'm rather upset and tell this assistant that I find this way of treating patients rather unprofessional and frustrating, and that this constant neglect could lead to serious complications when patients are waiting for sensitive test results as I was. At which point I told her "thanks anyway" and hung up.... 10 minutes later SHE CALLS BACK TO ACCUSE ME OF ABUSE! So, after waiting it out a day or two to call back and see if I could see another doctor to avoid this kind of behavior and his abnoxious assistant, I was told to come down for the walk-in service on Saturday, and after paying bus far and dragging myself down there first thing in the morning on my day off, I find nothing but a sign on the door from the day before saying "We will be closed tomorrow (Saturday) sorry for the inconvenience!" ....Oh, Southwood.... sorry doesn't BEGIN to cover it. So here we have doctors treating their practice like a hobby, showing up when they like for as long as they like, then just up and leaving with complete disregard for their patients, assistants that blow you off and leave you on hold for inhuman ammounts of time for no good reason, give you the run around and refuse any sort of service, then chew YOU out if you dare get concerned about the nature of your health care, and yet the ONE shining light in this whole ordeal was the sweet, good natured receptionist who was busting her ass to try and help me reach the right people. I feel sorry for her having to be associated with this miserable dump. I would honestly suggest waiting until you're in a state to need the ER over going to this place... you'll get much better care, and probably get seen sooner. Update: As if all of this wasn't bad ENOUGH, I made an appointment at another linic but was told I'd either have to get a copy of my results from Southwood, or would need to be sent for all the same tests again... but in order to obtain my results, Southwood not only charged me 'photocopying fees' (which were 10 times the usual rate of an actual copy establishment) but failed to mention on the phone that they only accept cash! So now they're charging me for spending two months wasting my time.

Walked in on Oct. 23, 2017 for a sinus problem. It was my first time there so did not know what to…read moreexpect. I did not have to wait long. I received excellent attention and care. The doctor I saw was very attentive and explained my problem thoroughly. I am from out of the city but may try to get the same doctor as my family doctor. I live in a small town east of Calgary where the medical situation is terrible to say the least. I don't know how one doctor there can even keep his license to practice.

Dr.Tobola has been my Doctor for four years now and she is the best doctor I have ever had. She is…read moremy go-to and most trusted link in my support network. She is able to help me see both sides of opinions and treatment plans and I find this so helpful. She has a natural gift/ability for being a physician and can connect with her patients on both a deep and professional level. If you want an amazing doctor she is it!! The clinic itself is very quick and efficient. Staff are patient and understanding when it comes to client needs and wants. They are always on top of tests and call to remind you about tests that need to get done. You are able to book appointments in a reasonable time frame. All in all a great clinic with even better quality doctors.

I try not to go to the doctors unless absolutely necessary. However coming from living in Vancouver…read morewhere finding a GP is near impossible I found this place. Dr Tobola has been great and I'm very happy to have this place close by. I would recommend this Doctors practice without hesitation based on my own personal experiences

This medical clinic has greatly contributed to my positive view of the Alberta Medical system. I…read moreowe a debt of gratitude to Dr. Edema who has always taken the time to listen to me, shown initiative in referring me to excellent specialists and displayed genuine personal interest in working with me to understand and improve my health. Sue and the other representatives at the front and the back have always been friendly and respectful to me. They have provided quick and invaluable assistance when I have been filling out forms or forgotten requisitions at the lab et cetera. I am willing to travel to come to this clinic. It is worth it!

Dr Edema is the best doctor! He is so sincere, and…read moreincredibly caring. I've never had a problem with the front staff, they have always been very pleasant with me. 5 stars by far!