Had a wonderful experience at this Hospital. I had an appointment here with a specialist. They…read morecalled me to tell what time to show up. I asked for directions and where to park. They gave me perfect directions! I park my vehicle and paid at the parking terminal where you enter your license plate and pay by card or change for how long you think you'll be staying, take the ticket with you. On entering the Hospital Main Entrance. There are a few tables for Covid screening and given a fresh mask. I have never been here before and had a red vested person take me to where I had to go, good thing it was a bit confusing. :-/ If I had trouble getting back I could ask for assistance to get back to the entrance. I didn't, I just followed the green arrows on the floor. All in all I was in and out within 30 minutes. Staff were super friendly. Plenty of paid parking with easy access from 14 street SW with easy to navigate signs.

Nov 14 2025. Brought my wife in due to internal bleeding…read morefrom possible miscarriage. it's bee 14hrs and counting and probably looking at more hours while we still wait for basic tests and assessments and she has yet to receive any treatment and continues to bleed. Lots of vital signs taking. have not seen a single doctor, only nurses. no water fountains , nothing much for food besides the very expensive cafeteria 5min walk away. toilets are dirty. No doctors was available overnight, wait times on the website is laughable at best. Too bad staff and management doesn't have to come in as a regular patient with no special needs. I wonder how they would find the situation. please avoid Rockyview as much as possible.

I had the "privilege" to spend almost 5 days in the hospital waiting for a surgery after an…read moreaccident. To sum it up: - The technical amenities and equipment was exceptional - The experience with the first emergency care was overall positive. Definitely could be faster, but considering how crippled I was, there was no where to rush - once I was placed to the room, I was pleased and surprised by the care I was given by the nurses night shift. They were so amazing! Thank you for making the stay in the hospital so pleasant for me! - waiting time for the surgery was frustrating, however the result was great and the surgeon was super experienced and nice person. - I left the hospital next day after I faked that I have no pain and did my best to perform some tricks with the crutches - what was absolutely terrible was the food. I assume they provide such a shi**y food to make you get out from the hospital soon. Which is an ok strategy I guess. However, I was surprised how unhealthy the food provided in the hospital can be. - last think to mention - pills and pain killers. I couldn't understand the amount of pain killers served to everyone. Either they got some kickback from the Tylenol distributor or they just wan't to drug you so you don't feel pain and get out from the Hospital soon. I took less than half of them but still could easily consider myself a crackhead knowing the amount of Acetaminophen I got into my system... Overall I am very thankful for the care and help. Really shocked to realize how some patients act and behave when the nurses are trying to help them. Shame on you grumpy complainers and hypochondriacs (of all ages).

The triage nurses seem to be the cog that is stuck. You are not allowed to talk to them as they…read moreare triage nurses. The 7 and 9 hour waits for emergency could easily solved by actually listening to patient's problems. Badly broken arm no blood back of the bus. Yer kidding.

My mother came here by Ambulance. Like any hospital in these days and times the wait in emerg is…read morevery growling. People waiting in emergency being very very rude to the medical staff and expect to be treated with kindness! Think again!!! How would you react if you were on the receiving end of that abuse? Non emergencies could have gone to their family Doctor or a urgent care faculty. Being rude is not going to get special treatment of any kind. Yes, it's hard on everyone's mental patients of waiting. I'm not a person that goes to the hospital with a sniffle or a cough or even a fever. To some people they feel this is their only option, and with this it puts a stain on the emergency system. The nurses took very good care of my mom from the time she arrived to the time she was admitted for a stay. With extensive testing they did find many issues and is now being treated. (Even my dad has been to this hospital 8 years ago for a medical emergency. Even back then we had great medical attention) Kindness, Friendliness with a smile is what you'll get in return. With that said: it makes the medical staff feel better while doing this stressful job they love. -Easy access from Deerfoot Trail or Stoney Trail in the deep south -Emergency parking is pay parking -Limited free 2 hour street parking on the south side. (Good luck in finding a spot) -Plenty of underground pay parking for longer hospital visits or short. For a hospital that is 10 years old still has plenty of room for expansion and is in a great location to service Calgary south and towns. I would like to say I would be returning because of the great prognosis and treatment. But medically I hope not.

horrible experience. been told we're were "next" in line for a doctor for the last 4 hours. Don't…read morewaist your time at this location. been waiting over 8 hours and counting. complete joke of an ER. less than 10 people in the waiting room and over 8 hours of waiting. Update: been over 10 hours, finally got a bed to go over blood work and we can leave, been waiting for another 2 hours in the said bed.

I needed to go to urgent care. I was extremely fortunate to arrive when it was not busy. I was seen…read morealmost immediately. The nurses and the doctor were kind, friendly and helpful. My issue happened when I asked them to fax a prescription through to my pharmacy. The unit head was frankly bordering on rude and told me they don't do that anymore. The nurse told her that the doctor said they could. She firmly said no they don't. I explained to her that if she did fax it through I could just Uber home. The pharmacy would deliver. If not I would have to Uber to the pharmacy, wait for it to be filled and Uber home and that I really wasn't feeling well. She finally relented but was clearly annoyed. After all that fuss I handed her the fax number, she turned to the machine right behind her and sent it. That took her 30 seconds to send it. If patients need a script faxed through they should do it to help. Patients leaving urgent care are often feeling unwell or in pain. Yet they don't want to spend 30 seconds sending a fax, and instead want the patients to go to their pharmacy and wait for it to be filled before going home. I've been to multiple doctors / specialists and have never had an issue with them faxing scripts.

I went in with respiratory issues, expecting a quick overlook and out the door with a prescription,…read moreas I have experienced at other ERs. It was quite the contrary, I was signed in and immediately taken to the back due to my health issue. The team in the back were so accommodating, they checked on me consistently, asking if I needed anything. Carly, one of the nurses was amazing! She took the time to ask questions and really showed her passion for taking care of people. Dr Penny was always checking in with me, discussing course of action and what options I had. It was the complete opposite of the experiences I have had in other ER settings! I would definitely recommend this Urgent Care center to anyone! The ONLY complaint I have...they have no food in the building!!

I had to go there yesterday for chest pain. They quickly did…read moreeverything and ran some tests. As soon as they realized everything is under control, they sent me to waiting room. I was there for about 7 hours and they monitored my condition a couple of times because they wanted to make sure there is nothing serious. The doctor that I talked to was very friendly and explained everything in a very easy way. The nurses were helpful, funny and polite. Overall the experience was good and I had confidence that everything is being done in the best way possible. I understand because of the number of patients and the nature of their visit they may experience a long waiting time. I've been there too. But when something important comes up, they are efficient and do their best. I would like to thank the staff. I recommend this place and appreciate their hard work and honest efforts. Thank you!

Shorter emergency wait times and doctors too quick to diagnose and discharge patients.read more

worst postpartum unit. I was treated worse than a dog. Was never checked at night only in the…read moremorning with the bare minimum. when I asked something or even begged they would throw the stuff in the washroom sink as they do me a favor. it felt as they just wanted me to leave as soon as possible. I was stuck in the bed after delivery with a caterer because I had an episiotomy that was done to me without consent. I cried to go home due to their treatment and they didn't allow me since they had procedures of the "care" they need to give after delivery And I had to wait. Was a nightmare and a traumatic delivery experience.

I came to this hospital because the "snow storm" decided to have it inside my chest. I was…read morestruggling to breathe. When I i was my turn to face the nurse at the triage and taking my information she decided to take a long phone call. Very unprofessional. Normally I am a very patient person but I wanted to passed out. So I told heR I can't breathe and I need help. That was the only time she put the phone down. They took me in and let me say down for 30 min while I was struggling to breathe. Finally the RT came to help me with different puffs that didn't seem to work on my condition. But she was compassionate and kind. I was moved to a bed. The young nurse was kind. Another RT respiratory therapist came. Reason I am giving this hospital a star at all was for the RT. After 3 hours with no improvement on my lung funCtion but because my "vitals " were normal Dr Allison Foran insisted on discharging me for the reason that my vitals were normal. Nobody even counted my Respiratory rate since I came in. I was in moderate respiratory distress and she thinks the computer vitals is good enough to discharge me with my wheezing audible without using a stethoscope. I am a doctor too in my country. And we do not let a patient go with wheezes who can crash on his way out of our hospital . The only person who waNted me to stay was the respiratory therapist. Dr Foran you better review your books again and use your better judgement. You have a long way to go and patient care lives in the heart. Being a doctor is a privilege to help because you know better. It is not an authority to use because your protocol says so. I have Not slept because my wheezes has not stopped but I am better at home than there when I know my doctor does not care but to empty a bed. When I come back I am pretty sure I will request for another doctor. Your nurses need to know why they serve too. Nobody even gave me a blanket and I was shivering. I was moved from a bed to a corner where no one can see me. We are all in the hEalth profession because we love people to get better and to offer hope. You are all young and already yOu all work Like you are aBout to retire. If you do not change your attitudes then you are alL in the wrong profession : you can all learn from the Reapiratory teaM.

I've been a copeman's client for almost two years and it is great. Preventative medicine at its…read morefinest. Instead of treating the problem when it arrives, fix it before it strikes! With yearly physicals (blood work, ECG, blood pressure monitoring, nutrition counseling, strength assessment) it's amazing! You can email your doctor or your nutritionist or whoever if you have questions. It really is the best care I have ever gotten. Wish they had better parking.

Yes, this is controversial for some…read more I support universal health care, but don't quite understand why it should come at a universal low standard. My dentist calls me every 4 months for a cleaning or checkup. When was the last time I had a blood test.?... 10 years! I know many have adequate medical care through established family practices via standard health care, but some don't. I did not. I think I knew something was not right and when I couldn't arrange a standard medical exam through my MD (after 1 year of trying and two misconnects) then I signed up for Copeman. After the intake questions and battery of exams and tests, it was found that essentially everything was off the charts. I was actually in pretty bad shape. Fortunately things were found early enough, I received some expert advice, and was able to get some lifestyle choices turned around before it was too late. The actual facility is centrally located, has easy off-street parking with nice (modern and clean!) offices and waiting room. There are nutritionists, physiotherapists, exercise kinesiologists, nurses, lab staff and counsellors available, but most importantly, physicians who actually take their hand off of the door handle when they talk to you. For lab tests, samples are all taken on site. This is the way health care should be. It is not luxurious, unless you compare it to the standard squalid waiting rooms at physicians' offices, usually located in dilapidated medical buildings with antique furnishings and equipment from the 60s. How we have come to accept the current state as acceptable is bewildering to me. While I feel a twinge of liberal guilt about the whole thing, this is a complicated issue with no easy answers. I was not willing to die waiting for politicians and government to figure it out. At $4K/ first year and $2.5K/year following (there are also family plans), it is certainly not for everyone. I am a supporter, and while this kind of service is not the answer to our current delivery problems, it just might be part of the solution.

Just to let you all know. BC does not have a follow up program after a PAP. It's the standard "no…read morenews is good news" scenario - hate it. I received a letter from Alberta Cervical Cancer screening program this week stating everything is OK! For someone who has received treatment for Cervical Cancer, this is so important. I'm so happy that there is this level of care here. Even if I can't get a GP.

I accompanied a client to this clinic who has struggled with her male family doctor, saying she…read moredoesn't feel heard or understood. She had booked an appointment at this clinic in advance and to my surprise, was able to see someone within a few weeks. Upon arrival, my client checked in and we waited. I spotted a sign on the wall that encourages patients to notify front reception if they've waited for more than 30min. I'm glad they have this sign because after waiting this long, at least my client felt justified to complain. I watched everyone else in the waiting room come and go, so I'm not sure what happened there. I liked that music was playing and there are nice photos of some of the physicians on display. I sat in on part of the meeting between my client and the doctor, who was rather lovely. She was soft spoken and friendly. To my surprise, the doctor informed us that the clinic does not provide referrals. My client had specifically asked that question on the phone when booking the appointment and she was told otherwise. At least my client was able to get some important tests done and felt good afterward about being able to express her concerns without being brushed off.