I enjoy working with Albatross Global Solutions and I find the associates with the company to be an asset and easy to work with. The associates here are always professional and provide quality instruction to me so I can perform my tasks with ease. The company has been around a long time and is a go to for Mystery shopping and customer service evaluations. The web site and reporting is streamlined for easy working access for both customers and reporters. The best part is if I ever need help it is easy to find somebody to guide me and assist with top notch customer service. This company practices what it teaches. Payment by this company is always fast and on time. I find that the pay rate to be most competitive and the bonuses and last minute or out of town shops are well paying and the work seems to be steady. If you like working at luxury retail businesses then this is the company to sign up with, same thing goes with clients if you want your company assessed at the highest levels by a professional company that works specifically with luxury brands in customer service this is your go to consulting service. read more

I love Albatross for their luxury clientele and prompt payment service! Working for them allows me to visit shops I never have before and really see how the staff holds up to the customer service that is highly expected while visiting these specialty shops. It allows me to understand more these shops and which ones I would really want to spend my money at or not. One of my favorite store visits was doing a cross check on four diamond shops. After evaluating all four, I was surprised to find out the quality at one well known brand is not the best value for its price tag as this independent high-end boutique shop. Also, their customer service was lackluster. By visiting these shops it allows me to understand more about the quality and craftsmanship of luxury items, and more importantly how their staff treats their customers. I would highly recommend Albatross! read more

I have been doing mystery shops for Albatross for over a year and they are the best mystery shopping company that I have worked for. The shops are interesting and fun because it gives me a chance to go into stores I may have never have gone into before. As a person who works in sales for my full time job, it gives me a chance to see the different techniques other sales people use. The pay is excellent and prompt. The instructions on how to complete the shops are clear and concise. The schedulers are always flexible regarding dates and times so I can easily complete the shops after work, during lunch or on the weekend. The schedulers are helpful in clarifying details for each shop and respond quickly to me if I have any questions. read more

This is my absolute favorite company to work with! 5 stars! The employees are professional, courteous and very helpful. They communicate effectively and promptly. They reply quickly to any and all questions and consistently go out of their way to help their evaluators. They offer the best visits in the industry for the the most amazing luxury brands in the world. Albatross offers very good pay for the work required and they are one of the fastest paying in the industry. I love the vast number of projects they offer and the opportunity to work with various luxury brands. You will always find unique and enjoyable visits. This is a company you definitely want to work for. You will not find another company like them in the industry. read more

I have worked with Albatross Global Solutions for several years. They offer great boutiques and shops in US and internationally. The customer service is very responsive if case you have questions or need clarifications. All the information for the shops is sent in advance so it is easy to review and follow guidelines. The shops and scenarios are fun and you can make some extra money. They pay really fast compared to other companies in the same industry. I enjoy doing the shops, making observations and hopefully improving the service in luxury boutiques. Give me more shops, Albatross Global Solutions :) read more

I've been an evaluator for 9 months with Albatross Global Solutions. During this time I've worked on a variety of projects all fun, diversified and interesting. I work for many high end companies but this one is by far the best for many reasons. The pay is high and they pay promptly, within two weeks. They are great communicators, which is so important in any business but especially in this one, when projects and reports are time sensitive. They respect their work force and are very considerate of their time. The reports are easy to understand and fill out. I love working for them! read more

By far, Albatross is the BEST mystery shopping company to work for. They offer exciting scenario opportunities with luxury retailers that give unique experiences. The feedback reporting that the Shopper completes assists the retailer with their service standards and helps them build better service protocols. Albatross staff is very friendly, professional and they always make me feel valued. Plus - they pay within days of completing a shop! Most other companies take 30-90 days to pay. I highly recommend Albatross to anyone interested in luxury mystery shopping! read more

It is a pleasure to work for Albatross Global Solutions. The staff is very professional, reliable, supportive and committed to projects with clear objectives for each brand. I am proud to be able to contribute by improving the customer service experience for luxury brands. Some of the brands have already delivered excellent customer service leaving a memorable experience in customers and others need some improvements to achieve excellence and exceed expectations. Evaluating store performance is important because what is not measured cannot be improved. read more

I really enjoy working for Albatross. I have enjoyed shopping many luxury brands all over the country and have learned a lot about high end retailers and delivering an exceptional customer experience. Payment is always timely and the shop fees are some of the highest in the industry for this type of assignment. I find their editors, schedulers and staff to be responsive and professional. I would recommend this company to anyone serious about mystery shopping and who can write a detailed and well structured report. read more

I love Albatross!!! I have done shops for them in NY and now recently moved to SF. It's a quick easy way to make a few extra bucks. Their team is super responsive if you have questions about the shop or need help filling anything out online. Everything you need to know to complete the shop is sent to you in advance. I would highly recommend working with them to supplement your income and it's fun! I try to do them once every couple of weeks but you could potentially do 1-2 a week with how many they offer. read more

The best Mystery Shopping company with the most professional staff and schedulers. I love working with this company because when I get an assignment I know exactly what is expected of me and how to proceed. The pay is good and the schedulers are willing to work with you on time, dates, and deadlines. I always love the retails shops as they are in some of the finest stores in the best malls. I enjoy shopping in stores where the customer service is important and I know I am making a difference. read more

Albatross is by far one of the best Mystery Shopping companies to work with! The type of assignments are varied and are usually of a very upscale nature; the opportunity to visit these locations and to evaluate the customer service is both interesting and fun (and I get paid to do it)! In addition, the staff members are very experienced and available to answer questions, the written evaluations very straight-forward and compensation is received quickly! read more

I have been doing mystery shops for 15 years. I have found some good companies to work for and Albatross is one of my top two. Their instructions are clear, their training is top notch, they pay on time, and the staff is easy to communicate with. I love Albatross and am always available to them when they need me. read more

Great company to do projects for. Albatross makes it very easy to scheduale assignments and there schedulers are very easy to work with. Payment turn around is very quick compared to others in the industry. Projects are fun and you work for fantastic companies that are truly enjoyable retail experiences. read more

I have been working with Albatros couple years now and it always went well. It allowed me to use some free time when I am traveling / in transit in airport and to make some money meanwhile I visiting some luxurious Boutiques! Bianca has been very professional and always ready to help when needed. T. read more

Albatross is a great company to work with. The shops they assign you are fabulous and sometimes you even get free products :) They are friendly and pay on time all the time! It's been really fun working with them read more

Really good mystery shops. I get paid promptly. The mystery shops are all upscale and pretty easy to do. There has never been a purchase requirement. read more