We didn't have a good experience on the Glacier Bay kayaking trip. I don't want to turn this into a therapy rant, I just want to relay the information. I've decades of wilderness experience, so that's where I'm coming from. I'll give you the short and long version:
Short version:
- not enough food
- kayaks old and in disrepair
- poor hygiene
- camping gear not adequate for heavy rain
- inappropriate rain gear, leaky boots
- not for kids
- not forthcoming about any heavy weather that is forecast
Long version:
- The kayaks are quite old and in very poor condition. They are patched and repatched and patched again. A thin patch on the bottom of my cockpit sprung a leak on day two and in the middle of an East Arm crossing I found myself sitting in a few inches of water. I had to stop and pump out about every 10 minutes for the rest of the day. The guide patched it that night, but the boat continued to leak, at a slower pace. By the end of the trip, the stern hold was also taking on water.
- There isn't enough food served for the amount of calories burned. There seemed to be a lack of metabolic-awareness. Guides did not distribute high energy snacks for use while paddling prior to each launch. It was a "wait until lunch" approach, which was after several hours of paddling. Lunch the first two days was cold coleslaw and tortilla chips which didn't replace calories burned. (Other companies provide hot noodles, etc). As far as paddling snacks,they had packed plenty of energy bars, but I had to discover that for myself and be assertive and retrieve them from the stores myself (which I started to do by day 3). Dinner was good but there wasn't enough. Breakfast was sometimes a hit, sometimes a miss, but always not enough. Simple high calorie oatmeal with butter and brown sugar would have been nice, easy, filling, warm. I lost weight on this trip, and I started out thin.
- Hygiene is poor. They provide hand-sanitizer in the poop-kit, but no soap, so I have to assume no one was washing their hands. I only recall one of the guides handing around soap one time in 5 days. Mess kits were not assigned so everyone's cups and utensils were interchanged at each meal. Dishes were not washed very well. By the end of the trip several guests were developing cold symptoms (us included). We tested positive for Covid on return.
- Old/budget camping gear. Example, no tent ground cloth/tarp. The ground is essentially a wet sponge given all the rain, so if you put your tent directly down on it, it's soaked through immediately. A simple cheap tarp can mitigate this, but they don't provide it. Another example, not enough covered area during rain. They have a cooking shelter, but it's barely enough room for the two guides to do the cooking. We had 10 paddlers and two guides, so three quarters had to take their meals in the rain. Why not just bring a second rain shelter?
- Beware their rain gear. It's better than nothing, and better that typical camping rain gear. But it's the kind of thing that is made for the deck of a fishing boat, not for sitting in a kayak in heavy rain. Some of it is poor condition. My wife was given a very leaky boot, which meant a saturated foot on every launch or landing of the kayak. Note that the guides are not wearing the kind of rain gear they give to the guests. They have dry suits or dry tops/pants. I would have been much happier/safer/comfortable had I had the same - and I would have gladly arrived with it, except the AMG told us it wasn't needed and the rain gear would be just fine. Also, they didn't even have gear that fit our younger child.
- We were misled by the sales team that the tour was appropriate for children ages 9 and up. It was not; even the guide owned that when pressed. The daily paddling distances and pacing were geared to physically capable adults. It was very difficult to maintain the demands with a kid as your tandem partner.
- They're not forthcoming about the forecasted weather. It's Alaska, I get it. It's going to rain. But we had an atmospheric river forecast during our trip, and they downplayed it. Read the NWS forecast yourself and make an informed choice - you might find yourself stuck out there and paddling through something you're not prepared for. I'd make my own backup plan and bring my own satellite messaging device. There is a water-taxi out of Gustavus, and AMG uses it if there is some kind of equipment loss.
Bottom-line, this is a sub-budget experience due to corner-cutting, bad equipment, and a lack of mindfulness about how much food people need and their physical capabilities. It's an expensive trip and compared to reports from friends that have gone with other companies, we did not get what we paid for. Be cautious. read more