Be AWARE!!!!!!!!!!!!
The monthly service is very reasonable but any labor or parts they will charge you an outrages amount. I had sent a text to cancel my service in may 2019 which contract expired 1/2020. I explained the reason why and the manager send me an email offering a deal on the sensor that needed to be changed. However, I continued paying for an alarm system that didn't work because I knew my contract didn't end till Jan. 2020. however, in January I sent an email to cancel my contract again. at the end of January, I changed my email from att to Comcast, and during the change, I didn't have proof of the email I had sent. not thinking this company was so unprofessional. I never heard a thing again from the company, no call, no mail nor any email. in the past, I would get a call f I was passed due. why didn't they call me like the past? I called back in July to see the status of my other account and was told that the contact from my business was closed and the other was in good standing. I assumed all was good. It turned out that on October 16 I was served with court papers. Be careful because on the contract they have you pay attorney fees, that's why they turn around and sue you.
I had 3 accounts with them for the past 10 years and they would do this for $20 a month. They lie and if you cancel they sue you. Make sure that you go with an honest company. Don't trust this company. I just cancel my other service and made sure I got an email with confirmation. I don't trust nor recommend this company. read more