I want to start off by saying, if it's possible to give no stars, I would. Alan and the way he handled our wedding was not only a disappointment, but disgusting and a complete let down. He arrived at our wedding 2 hours late and had all our guest standing around with no appetizers or drinks during cocktail hour. To make matters worse, he was in charge of our Photo Booth and Dj-ing that night and that also fell apart. The DJ didn't even have the right address for the venue and was in constant communication with my wedding planner just so he knew where he was going. We live in 2022, I'm sure anyone can put an address in Apple or Google Maps. To make the situation even worse, the DJ was not prepared at all, his phone was dying and all the music was requested, he apparently did not have downloaded and had to play music off of Spotify!! with ads, so embarrassing to my wife, my guest and myself.
For the Photo Booth, they arrived at 8pm when we had already done our grand exit. They showed up saying, "well we are here now, do you want us to setup regardless". At this point, both my wife and I were complete over it and said, "at least the guest can leave with something to remember for themselves", but nope. NOT at all, they even spelled my name wrong in the print outs for the Photo Booth. EVERYTHING WENT WRONG!!!!
FOOD: Food a huge disappointment and also they've been reported to the LA COUNTY Public Health Department. The food they brought was not covered in Saran Wrap (for fish and sauces), and the salmon that was served was warm. My wedding coordinators took photos and videos of how the beverage cups were brought to the venue. It looked like they brought left overs from another party. Completely disgusting, and their sushi was even prepackaged, from COSTCO!! they said it would be fresh sushi. Appetizers were not even enough for all my guests, we didn't even get to try it! My father in law had to order $200 worth of pizza to have at least some food ready for my guests. UTENSIL were not even enough for all guest and were still dirty. I had guest complain about how dirty all their utensils were.
To make this entire situation even worse, ALAN "lost" his phone a week before our wedding and it was impossible for anyone to reach him. He was not even there for the day of the event and when we spoke with him after this entire ordeal happened, he basically brushed it off like nothing happened and it wasn't his fault, did not want to provide a refund to us, not even a partial refund. no apology, nothing. we even had his girlfriend admit and sign a paper stating they would provide a FULL refund for the inconvenience and he would not honor it. There is a LOT more things I have not even mentioned on here but overall, just want to let anyone who is interests in contracting catering with him to beware!!! DO NOT SIGN or contract him for anything! See all the photos attached to my post to get a perspective of what we went through and the big let down we had. read more