1. Berman Alan

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Santa Rosa, CA

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Berman Alan

5.0 (2 reviews)
Closed • 10:00 am - 5:00 pm

Services - Berman Alan

Tax planning

Audit and conflict resolution support

Current year tax preparation and filing

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Farmers Insurance - Robert Stroud

Farmers Insurance - Robert Stroud

(22 reviews)

This is not a typical review where one individual talks about how wonderful a particular business…read moreis. This is more about how a local business owner, Rob Stroud, along with Farmer's Insurance, has made a huge impact on over 120 homeowners in a Santa Rosa housing community. This June, we were suddenly told that due to the risk of wildfires, our existing insurance company was refusing to renew the fire & hazard policy on our condos. Almost overnight, we discovered that we had no insurance, and it was not looking good for finding alternatives. Six weeks later, in spite of a valiant effort on the part of our HOA to find some solution, our community was still without ANY insurance. But then Rob Stroud and Farmers stepped in to save the day and bind coverage for everyone! Not only did he do that, but throughout this process, he has been amazingly supportive to folks and is always available to explain things, as well as help people who are in the process of buying and selling their homes in our community. In my mind, he's a hero! As a result of seeing how Rob has come through and been there for us, I am changing all of my insurance coverage over to Farmers. I feel that anyone who has been there for this community like Rob has, deserves my business! On top of that, he always answers my questions promptly and uses text messaging (which helps me a lot as a busy professional). I just can't say enough good things about Rob, and I look forward to being covered by Farmers forever! -Dr Lucas Plumb

Purchased an insurance policy from them, after I went home and looked at the policy, I decided it…read morewas not what I thought it was. I called and cancelled the policy, 1 hour after I left the office. They had already processed my check! Now I am waiting for a refund, $4000, and its going on 4 days? Very hard to contact Robert, not happy with any of this process!

Carmel Larios - State Farm Insurance Agent - State Farm Agent

Carmel Larios - State Farm Insurance Agent

(8 reviews)

This State Farm office is awesome! Carmel and Nicole are very helpful, kind…read moreAnd return calls promptly and take care of any issues right away. I have been so grateful to have such a competent and helpful State Farm office for many years. I highly recommend them!!

I was with Kathy Crim for many years and she was AMAZING. When my account was transferred to…read moreKathy's office, she called and introduced herself and the team. Kathy reached out on a regular basis to check in. ZERO communication from Carmel or her team since Kathy retired. When I reached out to find out what needs to be done to add another person to my policy, it took Carmel's office almost THREE DAYS to return my call. And it gets even worse - on Feb 26, I happened to look at my online account and noticed a car was added to my policy that I don't own and they removed my Accord from my policy. When I called Carmel's office, I was told "Corporate" replaced the vehicle on the policy and there was no record of who completed the transaction. They escalated the change "to corporate". Now almost 9 days later, the car is still on my account and I am being billed on my policy for the new car. WHY I'm even more FRUSTRATED - I called State Farm Customer Service line on March 7th and it turns out that the person who added/issued the policy change to my account was in Carmel's office. The people in her office are covering their mistakes by blaming it on corporate!!!! Thank goodness Customer Service is available. I have ZERO TRUST in what I am being told from Carmel's office!!!

Berman Alan - financialadvising - Updated November 2026

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