So I've never had a problem with my appointments being scheduled and the office staff has always…read morebeen nice. My problem is with the dentist. I'm scheduled to have my teeth extracted in a few weeks and this dentist has me dreading it. When I first went in about 6 months ago for the consultation; In an effort to manage my expectations and make sure I had realistic ideas about the whole thing, she talked about dentures in a way that was totally discouraging. In fact she absolutely left me terrified. I ran for my life and didnt go back until I absolutely had to. Then she tells me if I want to have them extracted under anesthesia I would have to go to an oral surgeon and they wouldnt make the dentures for me then because too many people never came back and left them on the hook for the cost of the dentures. So I will have to tough it out for an hour and 20 mins and hope I can hold my jaw open that long. I highly doubt Ill be able to. They don't do soft relines until six months so as your jaw bone shrinks during the first 6 months, having loose dentures is something she won't fix. And when they do finally do them you have to go without teeth for 3 or 4 weeks. It's all bullshit. She needs to work on her bed side manners. I understand setting realistic expectations but you shouldn't scare the shit out of the patient and make a scary thing that much worse. You should be warm and encouraging and reassuring. The insurance already paid for them to do my dentures so Ive got no choice but I think im going to look for a new dentist after that.

The office staff is awful and rude. We had a billing issue, I called to sort it out, was given…read moreinformation that was incorrect and although I have a working knowledge of these types of things, my concerns were dismissed and I was spoken to like a child. I wrote a very professional, detailed letter and addressed it to the dentist directly and requested a call. I got no response and it's been weeks. It doesn't matter how good a provider is if their staff is rude and off putting. I do not recommend.

My wife fell and damaged her front teeth. Mccloy was the only dentist who was available, so we…read morebooked an appointment without seeing his office. When we arrived my wife did not feel good about the cleanliness of the office. I told her not to sweat it and she needs to see the dentist. When she was called into the exam room we both were concerned about the antiquated equipment being used. The patient chairs looked like they were from the 80s. Anyways, once Dr.McCloy started poking around in my wife's mouth, he made her front teeth look like Jim Carey in Dumb and Dumber when all we requested was an exam. My wife was not feeling comfortable and told him to stop. The dentist appeared to be annoyed when she refused for him to do additional work, telling her he's working through his lunch hour. With a filthy office, outdated equipment, and poor bedside manner, I would not recommend this dentist to anyone.

I have always had a fantastic experience when visiting Chestnut Hill Dental in Mt. Pleasant. The…read moreStaff is professional and pleasant when asking questions and making appointments. My wife broke a tooth and while other dental offices didn't seem to think it was an emergency, Chestnut Hills scheduled an appointment for two days after she called and then was able to get her in the next day because of a cancellation. Always a good experience.

I gave 1 star , I really wanted to give no stars, but i didn't want anyone to think i forgot to…read morerank them. I have been a patient for 10 plus years with Dr Butler. He moved with Chestnut Hill of Mt. Pleasant PA and I followed him there. I regularly have my teeth cleaned and checked twice a year and had a bridge replaced by Dr. Butler. I woke up this morning with a broken tooth and in pain and called to see if the dentist could see me. I was told the earliest would be the first of March. I reminded the receptionist that I was a client and in pain, and I feared it may get infected, but her answer was sorry nothing until March. She then proceeded to give me a name of another dentist office that might be able to help me. How insulting. It is apparent that loyalty and pain mean nothing to the office. I feel they could have at least had the dentist see me or try to shuffle appointments around to help a patient in need. Needless to say, I will be shopping for a new dentist's office.

Dental assistants were very friendly. The dentist really stretches out your mouth though even when…read morejust checking the dental assistant's work. I also prefer dental offices where they let you know which procedures are covered by insurance ahead of time so there are no surprise bills later.

From the owner: Dr. Thompson has been practicing dentistry in the Mt. Pleasant area for over 10 years and focuses…read moreon providing you and your family the best dental care.From routine dental exams, dental X-rays, dental cleanings, filling cavities, and minor dental surgery to more advanced procedures such as teeth whitening, dental implants, crowns, and other cosmetic and restorative dental procedures

The condescending dental hygienist berated me throughout my cleaning…read more Dr. Foster didn't seem to care that I had a problem with her.

had a my top teeth pulled in September 2010 and my dentures still won't fit in my mouth they keep…read moreon falling out and he has yet to fix the problem i am vary dissatisfied in his work i wish i went somewhere else :-(