Hands down the worst experience in service that I have ever unfortunately had to put up with.
Enter the restaurant at 20h30 on Sunday 26th June - there were 6 other tables, 4 of which had finished their meals, yet it still took the waitress over 30 minutes to even take our order. After waiting a further 30 minutes (during which, none of our drinks were served and a table beside us was served despite us having entered before these customers) I decided enough was enough. I walked up and politely asked the waitress to cancel our order because we had waited over an hour for two pizzas, she looked meek and simply lifted an order off the magnet board on the wall, asked if it was ours and then replied with a careless and pathetic "Oh, ok"
No apology whatsoever, no effort whatsoever to communicate why this had happened. I have honestly never been more disgusted with the casual and dismissively awful attitude of a waitress in such an empty restaurant.
It seems that they also take Foodora orders - which are given priority to the customers that enter for a sit down meal. Here's some advice, close down your restaurant section or hire more staff to actually serve them, because this one star is only given because I couldn't give zero. read more