Update: After posting my original review, the general…read moremanager reached out to me personally. Although we had already purchased our new vehicle elsewhere, he sincerely apologized for our experience and addressed another issue we had discovered--that the replacement tires previously sold to us were not the correct tires for our vehicle. He refunded the full cost of those tires and also offered us complimentary service for the next three years on the car we purchased at another dealer. I believe it's important to recognize when a business takes responsibility and genuinely tries to make things right. The general manager's response was sincere, professional, and appreciated. I also want to recognize the service department. Throughout our ownership experience, they consistently took good care of us, and that positive experience was one of the reasons we returned when it was time to buy another vehicle. While the incorrect tire installation was a significant mistake, I believe the way the general manager handled it demonstrated accountability and a genuine commitment to customer satisfaction. Our sales experience remains disappointing, and it ultimately cost the dealership our business. However, because of the professionalism shown afterward, I felt it was only fair to update my review to four stars to reflect both the negative experience and the meaningful effort that was made to correct it. Original review: We were loyal customers of this dealership for nearly three years. We purchased our previous vehicle there, returned for every oil change and scheduled service, and even bought a full set of replacement tires from them. Ironically, during our recent visit we learned from members of their own sales team that those tires were not even the correct tires for our vehicle. When it came time to purchase another vehicle, we gave them the first opportunity to earn our business. We brought the window sticker for the exact vehicle we wanted so there would be no confusion and we could compare offers fairly. The proposal we received was astonishing. The selling price was more than $6,000 above MSRP, our trade-in was valued $7,500 lower than a competing dealer's offer, additional markups were included, and we were told they couldn't obtain factory options that another dealer readily provided. In total, their proposal was more than $13,000 higher than the competing offer for the identical vehicle. What disappointed us most wasn't simply the price--it was how we were treated. After we questioned the numbers, the sales manager suddenly reduced the price by $11,400. That dramatic change made it difficult to believe the original offer had been fair. We purchased our new vehicle from another dealership that day. We understand that dealerships compete on price, and we don't expect every dealer to have the best offer. We do expect honesty, transparency, and appreciation for loyal customers. After purchasing a vehicle there, servicing it exclusively there, and returning in good faith to buy another, this experience left us feeling that our loyalty simply didn't matter. Unfortunately, we can no longer recommend this dealership.

I'm very happy that when buying my pathfinder ,I purchased the warranty for my tires and rims.I…read morepicked up a nail,and called my dealership.My boat buddies were laughing at me .For purchasing this warranty.And they were impressed by the warranty.it .Brian took great care of me! He kept me informed of the progress. Ithat touch .Another touch was washing my pathfinder.

Stopped for ice cream since it was late and everything else was closed. We gots a shake and a…read moreparfait that were both delicious and half the price of the ice cream parlor. It's now our place to go.

Very friendly Fuel Associates at this location never had an issue at this location so far always…read moremanaged to get free Air for tires here when needed.

The cheapest in this area. Here in NJ, we are not allowed to pump gas. They do for you. It's super…read morecold and there is snow. I love the NJ rule! Oh, it seems you don't need to have a membership.

For the life of me, I can't understand the one direction at the gas station. There's currently 14…read morepumps and only 4 being used because everyone's gas tanks, for the most part, are located on the left side. Also, there's only one attendent working on a busy Sunday evening. Everyone is going home! Fix this issue, I'm begging you.

My wife comes here once a week to get gas, its usually the cheapest gas in the area. If im heading…read morepast here and I need gas, this is where I go. Service is 4/5 sometimes the attendant is slow... but all in all they fill you up quick enough. I've never gone into the mini mart, but it looks clean from the outside! If you need gas in the area, I recommend this place

Luv this Station. Assuming private ownership, has been here for a long time. Always reasonable…read moreprices. Sometimes the cheapest in the area and definitely cheaper than Wawa!

Super nice guy, with a great attitude! I definitely will go…read moreout of my way to get gas! PS I heard they have great sandwiches, next time I'm going to try them! PLEASE SUPPORT OUR LOCAL BUSINESSES, without our support they will no longer be there for us

This gas station is the best family owned station in williamstown. Has been owned by the same…read morepeople since the 80s and they always provide excellent service, and now that the station is under new management they are doing their best to employ people from the area who are down on their luck and in need of work. Great people great gas!

Just went there for gas. At 4:15pm today Aug 13, 2017. Asked for a fill up of premium. He asks…read more"fill" I replied yes. He has red earphones in his ear So I figured he couldn't hear me well. So he starts the pump and walks away. My son in the back seats asks why is he filling it with regular Dad? So I try to get the attendants attention he doesn't hear me or see me. I honk the horn and inform him politely he's made a mistake I asked for premium. He then proceeds to tell me you need another card and say I only have one card. He then tells me to leave and never come back. Really he makes a mistake because he's wearing headphones and then yells at me and tells me to never come back.

Only one employee, but that was fine. He was nice and took care of my daughter right away…read more He even told her that she would need some air in her two front tires. Cash pmt is a ten cent/gl discount vs. credit, and this place is already competitive. (It's my 2nd to BJ's Club gas).

I filled up with gas last Saturday, March 24. The gas attendant was very courteous and delivered…read moresuperior customer service. He cleaned our front windshield and back window without being requested to do so. When we told him it was not necessary to do it, he replied that "it was good customer service". You do not hear those type of replies anymore. I salute this young man for his good customer service skills. I highly encourage everyone to use this gas station and purchase your gas from this business.