1. AJL Trucks

0

Pompano Beach, FL

AJL Trucks

1.8 (5 reviews)
Closed • 9:00 am - 8:00 pm

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Tri-County Truck & Equipment

Tri-County Truck & Equipment

(3 reviews)

I called for info and Logan was very helpful. He gave me great direction in my interest of a new…read moretruck

Dear Steve Weiss, I…read morehope this email finds you well. I am writing to express my deep disappointment and frustration regarding my recent experience with the purchase of an Isuzu truck from your dealership. It is very important to me to bring these issues to your attention in the hope that they can be addressed promptly and effectively. On July 28, I finalized the purchase of an Isuzu truck 2023 from your dealership ( Salesperson David Rivera and Finance Salesperson Edwin Munoz). However, I encountered several significant issues that have left me dissatisfied with the entire process. Firstly, One of the most concerning aspects was the lack of correct information provided at the closing date. I was informed that after 6 months ( per Edwin), I would be able to pay off the truck loan without a penalty. However, to my surprise, the bank stated that the penalty was across my contract term, and it decreased based on the payment period. I thought that the bank was providing the wrong information based on my conversation with Edwin and David; however, after contacting David Fritzfall ( Bank representative provided by David Rivera), he informed me that the information provided was incorrect as I signed the contract after July 1st in which took placed ( See email above / below ). This discrepancy caused unnecessary costs to my purchase, making me lose around $7,000. clearly accurate communication was crucial in such transactions, and I was very disappointed to see this aspect fall short. Additionally, the truck on the next date was illustrating errors (EXH. SYSTEM and several other icons. See images below ) on the dashboard on the truck in which I communicated to David Rivera to find some type of guidance. He suggested, after several phone calls and text messages, to bring the truck to the closer dealer in my area, which I did! The truck took about 8 days to get back in which, based on the dealership, several things were executed :

AJL Trucks - truckdealers - Updated October 2026

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