1. Ajax Heating & Air Conditioning

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Jackson, MI

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Ajax Heating & Air Conditioning

3.0 (2 reviews)

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Aire Serv of Southern Michigan

Aire Serv of Southern Michigan

(15 reviews)

My furnace quit working at 3am on Christmas morning and my house was 64 degrees. I called and went…read moreto the website immediately. They have been here before and fixed it fast. It's a newer furnace but apparently that doesn't matter. I am so grateful they came out in horrible conditions weather wise and my driveway was blown shut as well. He fixed my furnace and my house was back to 70 degrees. I am so grateful that they help people on holidays and emergency issues. It was cold out. I had my Blackstone going just in case. Thank you so much for helping me out on a holiday in terrible conditions. I recommend you to everyone I know. I'm widowed and disabled and no vehicle. Thanks again.

UPDATE: No Mike K. I will not be calling you back, I don't need your service as it has been taken…read morecare of. This was the straw that broke the camels back after last years fiasco. I called them at 2300 on 11/20/2024 for emergency service as my Furnace was not igniting. The answering service told me that the on call service tech would call me back the first chance that he got. Here is it 1000 the next day and we still have not received a call back. This is the second year in a row that this company has done this to my family. Last year it was the same situation, late night furnace didn't work properly, I made 4 calls through the night promised each time that they would call back, at 0400 I got tired of being cold and not getting a call back, left a bad google review and within minutes of posting that review they called me telling me that they don't offer 24 hour service to non customers. I explained to them that they installed and have been servicing our furnace for years. The lady told me that had I given them my husbands information they would have called back. That was a lie, because this year I decided to give them the benefit of the doubt and called them again, gave them my husbands information and still almost 12 hours later not a single call back.

4131 W Michigan Ave

4131 W Michigan Ave

(26 reviews)

Technician Bill Weese gave me a heads up he was on his way & approximate time he would arrive…read morebased on his location. Bill is Extremely knowledgeable, patient, answered all of my questions explaining things, so a layman like me can understand what is required to maintain my Heating HAV system. Bill is always prompt and respectful. When Bill leaves you can not tell he was ever even there. 5 stars to Bill. GIVE THAT MAN A RAISE! 4 stars over all to Aspen because I have been an Aspen customer for almost 30 years. I get my furnace serviced EVERY single year. This year for the 1st time when I called to schedule they said the 1st available appointment was the week of Dec 12th that was over 1 month away! I always service my furnace late fall. This shocked me. I had to do a my furnace doesn't work properly to get my normal service with in 8 days. I love Aspen I am a dedicated long time customer, I will continue to use Aspen but, this year I am disappointed in my scheduling experience.

I've had great service with Aspen from start to finish. My old furnace was basically on life…read moresupport when I called, and McCully showed up right on time. He was knowledgeable, friendly, and honest about the fact that the old beast had finally decided to retire. Since this all happened in February (terrible time to lose heat), Aspen quickly sent someone out the same day to give me an estimate for a new furnace. The installation was scheduled and installed within 48, the techs arrived on time, were courteous of my home and pets, and made the whole process smooth. McCully came back today for a recheck. Again prompt, professional, and easy to work with. I appreciate the text message that contains a picture and ETA of the technician prior to their arrival. Overall, a great experience. Highly recommend Aspen!

Ajax Heating & Air Conditioning - hvac - Updated October 2026

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