Absolutely amazing company! I tried to get one company to look my AC, but they just wanted to sell…read moreme a new unit. Another company wanted to replace parts I the house, but only tested with gauges outside. I already knew the unit had no freon in it, that was why I was calling in the first place. I hit the inter-webs to search for another solution and I can say that I am really impressed with Arkansas Air. I would highly recommend them to anyone needing HVAC work. They were upfront about how booked they were, which didn't matter in my particular instance. I explained the situation and they agreed to come out and test the system. They were prompt in their arrival and very professional. After their testing they gave me an estimate of the cost to repair, which was well below what I was preparing myself for. I agreed to the price and they got straight to work. The whole process took around an hour and a half and I got exactly what I needed for a really fair price. I would not hesitate to use them again!

Overpriced, but great initial customer service. They came out about an hour after I called for…read moreservice. Unfortunately, they are severely overprice. I needed a new outdoor unit which they had priced at more than double what parts and labor cost. I had another company perform the same tasks. I had to wait on the other company to come out to do the job, and the other company saved me over $7,000 of what I would have to pay Arkansas Air. Arkansas Air tried to take advantage and cash out. I do not recommend this company.

Excellent service and repair for our heat/air units.....reasonably priced.....prompt and courteous…read moreservice.

Great service! Our…read morehouse was unbearably hot in mid-June when our AC unit stopped cooling it. They came out the day I called and did a check and seemed to get it working again. A couple of days later the unit stopped cooling again, so I called. Again, they came out that day and found that a part on the unit had gone bad. He replaced it right then and there and did NOT charge me for a second device call. They were friendly and professional. And compared to some others I've dealt with, pretty fast.

I had an A/C unit that wasn't blowing cold air. Dodson Heat and Air responded quickly to my Yelp…read moreservice request and showed up in a couple of hours. The technician Jacob was friendly, professional, diagnosed the issue, gave me a couple of options, and fixed it quickly. Now it is nice and cool. Highly recommend

From the owner: We provide the BEST customer service by exceeding customer expectations while using honest,…read moreprofessional and highly trained team members.

Went somewhere else and they insisted I had to have a new unit they couldn't fix it, Wright Air…read moreHeating fixed it for a reasonable price. They should be your first call.

I appreciate Wright Air Heating & Cooling so much!! They are quick, professional, and affordable…read more Thank you!

Got a referral from a friend and was very pleased with promptness, professionalism, friendliness,…read moreetc. David was excellent. Had my unit fixed quickly. Have already had the opportunity to refer their service to another friend and will continue to make referrals. My friend just thanked me for the referral and I am sure she will recommend Derick's Heat & Air top her friends when given the opportunity. Martha F.

Our A/C went out and my family member recommended calling Derick ASAP. He was very quick to respond…read moreand show up same-day. Found the issue quickly and got it fixed promptly. Great service! Highly recommend for fair and reliable air conditioning service!!

Don't not recommend. They do not show up when they say the will be there. They don't call you and…read moretell you they didn't make it or when they will show up. It gets better, we have been waiting for a part for 5 weeks and they won't answer or return our calls. I even sent them a very direct text and they still don't return our calls. Here is what I sent them... Can you call me tomorrow. I'm really getting ticked about this situation. The unit is about 4 years old. I have to call you every 6 months to work on it because it doesn't work or freezes. We have been waiting 5 weeks for a part and you don't answer my calls. This needs to be corrected, and some better customer service would be appreciated. I gave them a bad review. They chose retaliation and lying as their solution! They created a fake bad review at my place of employment, even insinuating that I have a mental illness. And told me they were going to VOID my warranty. Wow

From the owner: Don't wait until the sun starts blazing or the weather drops to freezing temperatures to call for…read moreHVAC assistance. Let us keep your home or business at the temperatures you find most comfortable. We are the experts that reduce the risk of future costs and help you avoid breakdowns when you need your AC or heater most. We offer HVAC contracting, heating and cooling, and ac installation.

Mis-diagnosed and over charged. Im out 400.00. Got someone else out and they knew the problem…read moreimmediately and fixed it. This company is unknowlegable. Would not recommend

Beware. They wanted to replace our unit. Got a second opinion. Someone else came and fixed our unit…read morefor $200. And it has been running well now for a year. They default to replacing the unit vs fixing problem.

My 75 year old mother's air conditioning unit went out on her over the weekend. Tuesday, she met…read morewith and agreed to purchase a unit for $8000 to be installed on Thursday. Today (Wednesday), she is called and given an excuse that the unit cannot be installed until NEXT Tuesday. I'm sorry, but I don't trust a man that cannot keep his word. There is no acceptable excuse. You probably made the sell yesterday knowing you could not do the installation on Thursday (probably because it is supposed to rain). So I cancelled the order. He then says well maybe I could come tomorrow, but he hangs up. I called him back and asked why did he hang up? He said, "well you fired me sir, so I hung up". I then informed him he was indeed fired (and I added a little more). Bottom line, why should you as the customer trust a company that doesn't keep their promise? You shouldn't trust this company. Do yourself a favor and use another service in you are in the Paragould area. If I could have given less that 1 star review I would have.

This is a tough rating to give, but let me start with stating this review is based on several years…read moreof service including installing 4-5 new systems and multiple repair calls as I have about 20 HVAC units that I oversee. My experience with Jason has been ***** (5) stars. He is polite, professional, does a good job, knows what he is doing, and his bills are reasonable. However, there are two Jason Heat and Air Trucks with the other vehicle being driven by Lee Abbott. My experience with Lee has been a * (1) star. The first time he came out he couldn't figure out the problem so had to wait for Jason the next day. Jason found the issue immediately, but who wants to wait an extra day when its hot and your air is out. Another time Lee Abbott came out he ordered a bunch of parts for the unit. When the parts came in a day or two later, Jason came out and almost immediately determined the problem wasn't a single part that was ordered, but a faulty thermostat that caused issues. Its bad enough that Lee Abbott from my experience appears incompetent, but he acts like an arrogant know it all S.O.B. Is it just me? Well, when I talked with Jason about it, I found out I wasn't the only one with this complaint. Jason told me in the future, ask for him only and that would be my advice to you. Since my experience has been 5 star with Jason but 1 star with Lee Abbott, I have averaged the 2 together for a 3 star. When you call, ask for Jason only and that you don't want the flunky that works with him.

Our air went out all of a sudden so my husband called this business to have our unit fixed. They…read morewere too lazy to actually take time to find the leak, they said we needed a new unit 11K -15K! I had another company come out today and he found the leak quickly, fixed it and had our air/heat running within 30-45 minutes. Don't use this dishonest company.

From the owner: Contact Us RepairUSA…read moreis the leading heating and cooling provider in Jonesboro, Arkansas, with over 30 years of experience in this industry. We take pride in offering the best air conditioning and heating products available. These are backed with many great warranties, such as "10-Year Parts and Labor," "Unit Replacement," and "Lifetime Heat Exchanger Replacement." Our owner, Rodney Dunlap, started our business in 1982 to provide customers with exceptional service at a fair and reasonable price. You can trust our technicians to do an amazing job and to serve you in any way we possibly can. Specialized heating, air conditioning service, replacement, installations and energy management focusing on residential and light commercial customers