In march I had my first of two knees replacements. I had Dr. Kaiser, who was amazing! We met…read moreseveral times to make sure I was ready for the replacement. He showed my the x-rays, which show extensive damage. The surgery center and staff were great. I had no fears or concerns go into my first surgery or my second. They had my up and walking before I went home. Dr Kaiser's office staff was on the ball about getting me all the meds I needed before my surgery and after when I would run out. I meet with his PA-C Michael LeDoux after the surgery's and got the all clear. I am now 8 months out on my left knee and 3 months out on my right knee. I did PT for my left knee and I am doing PT for my right knee know, almost finished. I feel a 100% better then every. I have gotten my quality of life back. I am able to do more and more every day. I wouldn't change anything about my surgery or recovery. I just don't know why I waited so long!

Awesome staff. Awesome front desk. Everyone is friendly and helpful. It's clean, efficient and…read moreprofessional. I had 3 shoulder surgeries and anesthesia is outstanding. Post op blocks were wonderful. Special thanks to dr Dobson, Meghan Crna and Ana (sp) and dr poku. And of course dr Hartzler!

I genuinely cannot say enough wonderful things about Dr. Lynch and the entire team at TruOrtho…read more This was one of the best medical experiences I have ever had. I had been in the ER at 1 a.m. that morning with severe neck and shoulder pain, and the ER physician personally referred me to Dr. Lynch. Before I even had a chance to call TRUORTHO myself, their office proactively called ME around 9 a.m. and managed to squeeze me into the schedule for 2:30 that same afternoon. I was already incredibly grateful before I even walked through the door. Every person I encountered--from the front office staff to the team taking my X-rays--was kind, helpful and compassionate. Then I met Dr. Lynch, and the experience somehow got even better. Dr. Lynch spent approximately 45 minutes with my husband and me. She let me explain everything I had been experiencing, asked questions, performed an incredibly thorough examination and, most importantly, looked at the WHOLE picture. I have cervical/neck issues as well as problems involving my shoulder, rhomboid and right arm, and she immediately recognized how interconnected everything could be. I have previously seen two other orthopedic surgeons, and this was the first time I felt like someone truly connected all of those pieces. She also explained everything in a way that I could actually understand as someone without a medical background. At one point, she literally drew me a diagram of the shoulder to explain what was happening and how an MRI doesn't always tell the entire story. That meant so much to me. She recommended a corticosteroid injection because of the amount of inflammation in my shoulder. I was VERY nervous about having a needle inserted into my shoulder joint, and she immediately reassured me that her PA was fantastic. She was absolutely right! The injection was ultrasound-guided, and I felt no pain whatsoever--only some pressure. Even better, I bruise incredibly easily and have had minimal bruising. Approximately 48 hours later, I woke up and realized something that honestly shocked me: for the first time in weeks, I was not in severe pain. My pain had dropped to around a 2 out of 10. I actually turned to my husband and said, "Oh my God--I don't hurt!" And Dr. Lynch didn't stop at treating my shoulder. She referred me to a specific physical therapist, whose office contacted me the very next day, and her instructions were extremely clear that they need to address the entire interconnected area--not simply my shoulder in isolation. She also referred me to a spine specialist so that my cervical and spinal issues can be properly evaluated as part of the bigger picture. THAT is comprehensive care. What impressed me most about Dr. Lynch was that I never felt rushed, dismissed or reduced to one MRI or one body part. She listened. She examined. She explained. She connected the dots. And then she created a plan to address the whole problem. Dr. Lynch and the team at TruOrtho have my absolute highest recommendation. The level of compassion, thoroughness, expertise and coordination of care I experienced was extraordinary. I am so incredibly thankful that I was referred to her and finally feel like I have someone looking at the entire picture. Dr. Lynch and her team truly felt like angels on earth when I desperately needed help. Five stars doesn't feel like enough.

Really unfortunate front desk experience. Dr lynch is great but her reception staff is overworked…read moreand uncaring. Bring your debit card too or they'll charge you an extra 3%. I was in a car wreck and they threatened to cancel my appointment over it. Still waiting to see the doc over an hour and 15 min after my appointment unfortunately, when you see her she's great but clear your day to be here. Update: The doctor never even saw me, the PA did.

Dr Mark Casillas is excellent in explaining in detail findings from MRI, giving options of care and…read moretreatment plan, approachable for questions --only drawback is having to wait 1--2 hours in waiting room before seeing him

I waited 7 weeks for an appointment. Appt was at 11:00. Even got a reminder the day before,…read moreconfirming 11:00. I showed up 15 minutes early, only to be told my appointment wasn't until 1:00. !? The girl says, "Well it doesn't really matter. He's running so far behind that he can't see you until tomorrow morning anyway." I was stunned. wtf. I canceled the appt and walked to the elevator. While waiting for the elevator I decided to go back in there. I politely told the girl, "Look, I'm not a Karen but what y'all did to me was really shi**y. Really shi**y." She just shrugged. I counted NINETEEN people in the waiting room, most of whom -- after waiting for hours -- probably will not get seen today. And probably a couple dozen more on their way there from god knows where (people drive from all over south & central Texas for appts). And the office isn't telling anybody anything. No heads up. No courtesy call. Nothin'. I've been a patient here for years. I see several of the doctors. They are top notch. The corporate/office management... not so much.

Was very disappointed in my first and subsequently only visit. Dr. Couch spent only a couple of…read moreminutes with me after x-ray and gave me a steroid shot in the knee. No real discussion or interaction about the issue and any questions I had - which were many. I definitely felt like he just wanted me out as quickly as possible. The shot did nothing. I went to another Orthopedic Center had a much better experience. They explained the issue in detail, suggested several options and actually spent time with me. Cannot recommend Dr Couch based on this - maybe a different doctor there would be better.

The first visit with Dr. Couch was great and staff was very welcoming. The second visit, was not…read moreso welcoming as I had a financial issue though they where able to help. The issue was the girl who checks you in has no understanding ethics and just rolled her eyes. The doctors care great, but the staff need to work on there people skills and compassion.

I had a great experience at Stratton Sport & Spine. Brock took great care of me and did an…read moreexcellent job explaining what was going on with my hamstring, what was causing the issue, and what I needed to do to recover. He was very knowledgeable, thorough, and made everything easy to understand. I definitely recommend Stratton Sport & Spine to anyone dealing with a sports injury or looking to get back to feeling and performing their best. Go check them out!

From start to finish our experience was phenomenal. Front desk was attentive and thorough. Dr John…read morewas informative and answered all of our questions, he was also very attentive to our Son and his needs. Thank you Stratton Team, we appreciate y'all! OSS

I just made an appointment for my son by phone today and was assisted by Laura. She was very…read morefriendly and informative on the phone and very efficient. I got the appointment within couple of minutes and she was very pleasant throughout the entire phone call. Thank you Laura! Angie Ham for Derek Miller

I was referred to this clinic by my primary doctor…read more Booking: Getting an appointment is super easy and they are friendly over the phone. I thought it was odd the appointments are 15 minute time slots, but I moved forward. I asked how much it would cost since my deductible is very high, they said they don't know until I show up for the appointment. I thought that was odd. Online system: The appointment showed up in my portal. I was able to easily fill out all the necessary paperwork online. Doctor office: It has ample parking. It is easy to find in the building. The front staff are friendly, clueless because again I asked how much, they had no idea. Doctor: The doctor was running late, but used to that. I was willing to wait since I wanted to know what was wrong. I had a CD of my MRI ready. The doctor came in said don't need the MRI, I got the report. He said I need surgery and poked the problem stop and asked it that hurt. Since it did that was enough to confirm I needed surgery. Okay, I am not a doctor, he is and probably sees these all the time. I had notes written and I looked down to refer to the list of questions, I took notes, and then caught the doctor staring at his watch. He had an emergency surgery scheduled later in the day and he was irritated by my questions. After 10 minutes, he matter of fact gave me my options and said book another appointment if I have follow up questions. In a bit of shock, I agreed and left. Notes: a few days later I got a notice that my doctor notes were in the portal, I looked at the notes and doctor was clearly not paying attention because he got the months wrong, I said May and the notes showed March. Bill: My bill was over $300 for less than 15 minutes visit! They charged my insurance a 45 minute appointment. They charged me for waiting on the doctor! When I called the billing department to ask why the bill was so high, they said the 45 minutes is not only for the doctor but for the back end staff. I explained that is not right when I have to pay a high deductible for insurance. After this bill and the doctor being bothered by my presence and did not look at my body part other than poke where the problem area is, I will not go back to this clinic or recommend it to anyone. Save your money and go somewhere else. I did and got better service at a better rate.

Had a good overall experience with this Airrosti location for plantar fasciitis treatment. Was…read moretreated very quickly in only four sessions total and pretty minimal financial expense thanks to my insurance. My four sessions were done in a span of only two weeks which was less time than my primary care physician would have even been able to get me in just for an appointment to then refer to a podiatry specialist- that route probably would have been months longer and a lot more costly. Not only does Airrosti do the hands on treatment but also teaches you KT taping techniques and long term stretches to help reoccurrence. Overall I was satisfied with the care this location provided. Prompt appointments, friendly staff that really seemed to care about my recovery and ended up being way more cost effective than the traditional route of pcp/specialty referral. Would not hesitate to recommend them or return again if needed.

First thing l told Dr Burns at my initial visit was that he was my last resort. After 5+ years of…read morefighting horrible leg pain and countless appointments with Pain Management doctors, ortho doctors, PT doctors and Chiropractors, hei was my last gasp for relief. Airrosti did not disappoint. As a matter of fact, Dr Burns and Jason did more for me in my first visit, than anyone did in the past 5 years. They took the time to listen to me and formulate a plan. Dr Burns did the manipulation and Jason helped me with exercises....all planned perfectly to relieve me of pain. What reinforced it for me was when they told me that they wanted to fix me, not adopt me. In other words, they're not looking to milk me for money....rather they genuinely wanted to fix me. It took me 3 visits to be on the road to full recovery. As long as I keep up the exercises, I should be good. They have a app that has videos of how the exercises should be done. Highly recommend Airrosti and specifically this office if you need pain relief.

The staff is nice. The doctor is straightforward which I appreciate. I just got my feet plaster…read moremolded for some custom insoles.

Dr. Martin Chaney is the best! He fixed ingrown nails on both big toes back in 2012 (never had…read moreproblems since). Then last year I had a freak accident and my right big toe nail came off, started growing back wrong, but he corrected and fixed it so it grew out normally. I had minimal pain for all the procedures and he gave simple and easy instructions for recovery. Would definitely recommend him for any nail problems.

Wonderful experience with the staff. You can tell at times they are overloaded with work / clients…read morebut they still do their best to make you feel seen, heard, and guided. At times it looks like they need more staff to keep up the amount of clients they have, but they some how make it through. They all try to genuinely make you feel comfortable by asking about you, day to day activities and family, that's really sweet and kind of them to get to know you and not just your injury they are helping you overcome. The experienced staff take the time to properly train their newer staff on how to do exercises and the reasoning behind it. they also make sure there is empathy and kindness behind their guidance too. Also, big shout out to Valerie for being a wonderful receptionist. Keep up the great work all of you, but of course within your mental limits. ^_^ Dr. Ely Ann Gonzalez is amazing! She's quirky, fun, super knowledgeable, empathetic, and overall helpful. I wish more doctors existed like her in the medical field. She may look young but her brain is wise. Dr. Gonzalez wants the best for you and really takes concern of your well-being. She is a breath of fresh air. My experience here was beautifully warming. I'm a shy person that doesn't do well in loud, busy environments, but here I started to feel a homey and accepted. If I ever need to attend physical therapy again, I know where I will be headed. -C. Gonzales

Of all the places I could have gone for physical therapy I chose San Antonio center and I can say…read morewithout a doubt it was the best decision I ever made for my full recovery. Brian and his staff are exceptional and very professional and always have your best interest for physical therapy at heart. Not only are they professional but they have great sense of humor's and authentically care for your well-being and adjust to your schedule and very understanding of life in general when it gets busy. I enjoy to this day my interactions with Brian and his staff for on going treatment. Weather it's Brian's sense of humor or his staffs genuine care, I always feel welcomed and cared for and not rushed at all. The time they take is amazing and attend to your needs and wants while in treatment. I highly recommend, hands down best treatment facility I have been to. Period. . Oh and I endorse this message. Lol.

They cancelled my appointment two hours before the appointment claiming my referral was no longer…read moreactive and I needed to contact my doctor for another referral. Sorry but if I'm going to jump through a hoop it'll be for a different orthopedist. Im tired of the good old boy system at the Baptist health system

Went to my Ortho appt since a Doctor I saw suspected I had Tennis Elbow. I started feeling a sharp…read morepain in my elbow when gripping & pulling & even extending my left arm. It had been like this for 3 weeks & anti-inflammatory meds & icing weren't helping. I arrived 20 minutes early and had pre-filled my Patient Forms online earlier. The MA, Amanda called me in about 10 minutes before my appt, took a Q&A of my symptoms & told me I'd get an Xray first; The Xray tech escorted me to the back & took some Xrays & I went back to the exam room. Shortly thereafter, Dr. Alexandra Matthews came in & recognized me as I saw her in 2018 for knee pain & treatment. I told her my symptoms & she checked my elbow & confirmed that I had "Tennis Elbow." She suggested a Steroid injection to give relief within 24-48 hours. While she was injecting me she was telling me to think about my upcoming vacation & what I was looking forward to so I wouldn't focus on the stinging feeling. She had given me injections on my knee before so I had an idea. Dr. Matthews was pleasant & had a nice demeanor as in 2018 so I was pleased with that. She even commented on how detailed my answers were on the Patient Forms & she was so happy for that! She wanted me to get PT & a followup appt so next up was Dr. Brandon, the PT. Brandon came in to talk to me about my issue, showed me on a Human Body Muscular diagram what area is affected, why & how they'll approach therapy & modalities. I asked him a few questions & he was very thorough & easy to understand. Afterwards, I set up my appointments on 2 parts of the checkout counter. One for the followup & the other with the PT scheduler. This place is a well-oiled machine & runs with efficiency & professionalism. We'll see how the PT visits pan out!