They are VERY unreliable! They call us over and over again to schedule our routine maintenance and…read morethen when we do schedule it they cancel and have to reschedule...then we reschedule and they give us a 5 hour window when they will show up and then call and say they are going to be late...now we've wasted 2 whole Saturdays sitting around the house waiting for them to show up. This happens every time, not just once . This is terrible customer service. Choose a different company for your work if you can, don't make the same mistake we did.

We have used for the maintenance of our systems, last year Zach came and did a great job friendly…read moreand knowledgeable he told us we would be needing to replace AC, because of new freon standards, system is 13 years old. no pressure just information. A very nice young man and knowledgeable... We will ask for him to come again.

They will rob you blind. They will lie and do the opposite of what they say. They will remove items…read morefrom your home without permission and without putting them in inventory. They will overcharge your insurance for things they didn't do. I could go on and on. Lock up your valuables and watch the workers closely. Better yet, do not allow them in your home. I wish I never allowed them in my home.

From the owner: Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly…read moreand professionally. At SERVPRO of St. Joseph we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water. No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened." We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website. Our experienced SERVPRO team will also help coordinate your insurance claims.