Rapid response to my call. They arrived early and gave me an honest appraisal of my AC health. I…read morehave called on them in the past and received the same quick, knowledgeable and courteous service. I highly recommend these guys.

This is a follow up. 10/16/2025 Turned the heat on and the…read moresmoke detectors went off. Not cool. Also, no follow up about the vent cleaning. Taylor was supposed to let me know. 10/29/2025 Still waiting...nothing from them. Not a word. They get your money, don't follow through and disappear. Obviously they can't be trusted.

I have a home in Valley Vista just outside of Kingman I needed my air conditioning unit looked at…read morefor a possible leak. There was no leak but a few other items were discovered that were definitely in need of repair that I had overlooked for years. (it was a rental) I thought they gave me an honest estimate and a fair price, communicated well throughout the process. I would highly recommend them if you need any air conditioning work done. I tried another company first and after numerous communication issues and excuses I tried Greenway and was impressed with their level of communication.

My A/C failed during the latest hot spell the owner Bill came out due to all techs being busy, at…read morearrival he remembered being at my house over 10 years ago when he was a one-person operation had a nice laugh about that, he discovered the compressor had failed a $6,000 part I was in shock as I had a family member replace the propane system with electric some 4 years ago. Out of being just a great person Bill called the manufacture and discovered the part was under warrantee and ordered it gave me a call the next morning with the great news gave me a good price for installation and was very patient with payment as I was looking for funding this job, Cesar his tech came out when the part arrived for installation What a great Kid I say kid because I am 70 we talked most of the time he was here ( I probably slowed him down some) but he was all good with me (old guy) BSing with him 4 hours later beautiful cold air was flowing into my house again.

I called at 1500 today and they had a technician in the area. He finished up and came right over…read more Ryan, the tech, arrived. He was professional and went to check on things. He said he didn't find much but recommended the starter to be replaced which showed a lot of abuse. He didn't push me and said you probably would be ok but it's recommended some time in the future. I asked if he could do it, he said yes and it was very reasonable. Thanks for the quick response and great service. I definitely recommend! Thanks

All American replaced our 4 ton 20 year old A/C unit. Their team showed up on time, replaced the…read moreunit in a couple of hours. They were clean, professional and polite. They were also the most affordable! I will use them going forward!

On a holiday weekend, our hot water heater decided to stop working. After calling the answering…read moreservice, I received a call back from the technician and he walked us through our options, including prices, and was able to come over, replace the hot water heater and get us back in business. We were so glad to see that you can get this taken care of immediately instead of having to wait for days, since it was a holiday weekend.

I contacted them about a leak in my condo air conditioning. The first person I contacted agreed…read more After a few hours, someone from the company told me the company only repaired whatever they sold/ installed. Terrible. Mixed messages, bad information.

AC Pros has serviced our units since 2017 without any issues. Additionally they installed two new…read moreunits to replace our 30+ year old units when we purchased this home. The installation of these new units did require scheduling a crane as the units are on our roof. The old units were removed from our property as well. We have them undertake annually maintenance on our AC and heating units. The employees have always been courteous and knowledgeable. Both my husband and myself cannot say enough about this great local small business.

Last year they came out and got the flame sensor working fine throughout the season, however, I'm…read morehaving the exact same problem again this year. I've tried calling them every single day for the past 2 weeks and never get through. I'm put on hold indefinitely, until the call just ends on its own after 15-20 mins.

This place is execellent never any problems. They service our air conditioner and change the filter…read moreevery three mouths. All the tech are great.

Use Caution here: Mason was assigned our Warranty work…read moreconcerning a broken 5 ton Heat Pump. We are senior citizens with health issues and Summer is here and it's really hot, 90+ in the house. In any case, seems Mason and his family all woke up on the wrong side of the bed. He, (and they, on the phone) were rude, curt and had little to no customer service to make any person feel good about the work needed. Mason may have been very good in the past, but he seemed to be grumpy and frankly, not into the job. He tried a quick fix, lasted 3 days. When called back to complete fix, he never even came to my door (I'm in a wheelchair) and when stopped before leaving, he said it could be "awhile" before a replacement part would be installed. He added "he may have one laying around somewhere." That was enough for us. We will now go elsewhere for service. Again, perhaps this company was good at one time, but as seniors, we can not think of much good to say, sorry. When I commented about the heat, Mason said he had been "here for 29 years, and it's always hot." I could see in his eyes, he did not care at all about us. It is hard to say too much about the value here, since we had no choice in the company, and they may be much nicer when not a warranty call, IDK.

Superb service and honest. This company delivers above and beyond customer service, knowledgeable…read morestaff. I will not go anywhere else for my needs.

In utter disbelief that I paid for an inspection and cleaning and then was charged an additional…read more$180 to clean the Igniter. They won't be back or recommend. I feel violated.

I went on Yelp at 7pm at night to find a small independent Air Conditioner person'! And within 20…read moreminutes I received a call from Tom the owner' We had a conversation like we had known each other 2 years not 2 minute' The Quote Tom gave me was fair and honest'! Tom is always going to be my Go to Air-Con Man' I would recommend Tom to anyone. Waiting for Tom will be one of the Best Decisions you could ever make'! Period '!!

Had a hard time figuring out installation of a thermostat, fought it for 3 days and finally gave up…read moreand used the project button on here. Hometown heating responded and gave a fair price for install. Within an hour he had the system functioning properly. Well worth the money to hire a professional! Same day service also! Thanks again!!

Michael was great!!! Very knowledgeable and professional. He…read moreevaluated our entire HVAC system, checking every component in a timely manner. He presented his findings, pointing out the good and the bad. Luckily there was more good than bad. Michael let us know what options we had to correct the things that needed attention. This made it very easy for the wife and me to choose which avenue to take. I highly recommend Ambient Edge for all of your HVAC concerns.

My elderly father called Ambient Edge for a no-cooling issue on 6/29/26. Their own technician's…read moreinvoice states the compressor and capacitor tested fine -- yet we were charged $1,227 for a "bundle" that included replacing that same capacitor, plus a contactor and an unexplained "soft start" module, financed through a third party without clearly explaining the terms to my father. The repair failed within 18 days. On 7/16, they diagnosed the compressor as "shorted to ground" and quoted roughly $23,000 to replace the entire system -- despite it still being under a 10-year manufacturer warranty. My father was left without AC for days in 100°F+ heat. We called an independent, licensed company for a second opinion. They found only a failed contactor -- the same part Ambient Edge had just installed -- replaced it for $460, and documented normal compressor amp draw, a healthy temperature split, and good refrigerant pressures. No compressor replacement was ever needed. The system has run fine ever since. When confronted with this, along with inconsistencies in their own diagnostic readings, Ambient Edge refused a refund and stood by their original diagnosis. Get a second opinion before agreeing to major repairs here, especially on anything warranty-related.