DON'T DO IT. Reconsider and read all the previous reviews. This company treats customers like…read morecattle and a number in order to make a profit. There is zero compassion for medically delicate individuals. It can be very hard living with multiple food allergies, especially when someone can go into full anaphylaxis. I reported my sensitives and allergies prior to the flight / departure. As a customer I went out of my way to ensure my safety with the understanding that avoiding unnecessary medical situations abroad. Despite the person receiving my call via customer service repeated my allergies GUESS WHAT - they still gave me food I was allergic to. It went wrong not once but x2! Things can do wrong and things happen, although I reported this mistake to the flight attendant only to be told "you didn't tell anyone one or you did not report this food allergy correctly". The attendant actually gave me the food back and said "this is all we have" even though I said I AM ALLERGIC AND COULD DIE. I have an epi-pen on me. That was not the proper protocol to respond to a customer with the wrong order. Fault the person who needs help does not help anyone. During my return flight from Berlin the attendants gave me food that I was allergic to again (covered in cheese). I ended up being very hungry on this 15 hour flight. I was told that I can just eat bread.

Hm, seems like there is no way to write a review for Turkish Airlines in Istanbul, Turkey, but this…read morewill do! I flew Turkish Airlines from Berlin's Tegel Airport to Istanbul's Ataturk Airport. It was probably one of the worst flights I have ever experienced -- the weather was not due to the airline's fault but -- the seats were super uncomfortable and lacking in leg space. I also had the unfortunate experience of other passengers constantly shaking my seat although I have tried to politely asked them to stop. The flight attendants did not seem to care for my request to ask the ladies behind me to stop shaking my chair -- not sure if they did not understand English, but they should if their service is offered in English, right? Anyway, I WILL say that there are meals offered on the flights. Berlin-Istanbul is about a three-hour flight, and the meals are SO GOOD. Omg, I think they may be the best airline meals I have ever had, and I will even go as far as to say it is like eating at a regular restaurant -- above mediocre quality, for sure. And the food is also warm and fresh, and the meats are succulent. *Drool* The food definitely made the flight a lot better, but the service could be on par.

Online Check-in is not possible, despite Brussels Airlines suggest it by email. They have no app…read morefor smartphones either and are not supposed to allow check-in with Star Alliance partner airlines. For the 6:45 AM flight from TXL to Brussels I had to wait ~ 1 hour in a very long line, due to they had only 2 check-in agents. In Brussels I got a rude answer to an simple question.

Website crashes constantly, to add a ticket to your wallet you first have to request the ticket to…read morebe sent by email, so far unsuccessful adding miles n more id, paying with phone in the sky not possible - everything digital appears from the 80s and programmed by a 14 year old. Then frequently remote stands in BRU and late flights. Business class is a joke: same seats as Economy, expensive drink that you get served, should be Don Perignon at least... To tell something positive, slightly better than Ryanair (but 2 or 3x the price)

**Need for 24/7 quick help *call * at +1(855) 657 ~66.00 *phone number. They can help with booking…read moremanagement customer suport or flight modifications. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again..

****Call phoneNo is $$ +1 || 8 5 5 || 6 5 7 || 66.O0****. This line is open 24/7, so you can…read morequickly connect with a real person . As an Emerald member of the oneworld alliance, I have always received complimentary seat selection on partner airlines--until my recent experience with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two-seat row. When my wife and I boarded, we discovered the row actually had three seats. Nobody pays extra for a middle seat. My assigned seat, K6, had no cushion whatsoever. I had to stack pillows and blankets to avoid severe back pain. The customer service experience was equally frustrating. I called the number provided, was transferred repeatedly between Detroit, Chicago, and other offices, and received conflicting information each time. One representative directed me to another number, who then sent me back to the original one. Eventually I got the information I needed, but only after an exhausting loop of transfers. Onboard, the plane itself was attractive and most flight attendants worked hard. Unfortunately, many passengers behaved poorly--loud, rude, and inconsiderate--and cabin cleanliness was unacceptable. The lavatories were dirty after only a couple hours in the air: urine on the floor and clogged sinks. For a carrier of this profile, that level of sanitation is shocking. This was the most incompetent and disappointing airline experience I've had. I will not fly Royal Jordanian again. I would rather pay more or take a longer route than endure this service again.

Terrible service thru their associated airline Eurowing. Eurowing is incompetent deceitful and…read moreLufthansa should be totally ashamed at partnering with them. Eurowings is an incompetent mess and lie more often than not. DO NOT USE THEM THEY LOSE LUGGAGE AND THEN PLAY DUMB Each call I made I got a different story and emails were lies,as well. Do not fly with them lets put them out of business instead they suck.

The flight was a bit more expensive than others (€95/each) but may have been because I did not get…read moremy ticket early. Staff were very friendly and it was a smooth trip. This is a no frills budget airline (although I hesitate saying budget with the cost).

This is the worst travel experience in my entire life. They lost luggage I get conflicting…read moreinformation and they are liars I have yet to receive luggage or explanation Do not ever fly with them they suck

Service ***** Amenities: *****…read moreOn time: **** Steward: ***** Overall I was pleasantly pleased by the overall service which is what most people will measure an airline. A friend just asked me what my service experience was flying overseas so I thought about this flight and I should write about it. I am flying from USA to India with a stop in Germany. Boarded Lufthansa for leg to India and I haven't flown Lufthansa in a long time. I like the 747-8 planes. Well planned out with all the tech you desire on a flight with Lufthansa. I ordered the classic cuisine which was an up charge and found it was very good. That menu was: grilled beef filet steak with peppercorn jus, Greenberg's wrapped in carrot and pommels Anna with a fennel salad and for dessert a Bavarian cream with raspberry sauce. Well worth the up charge. The seat back screen with ample movies, tv and music. I paid extra for better broadband connection and communication. The stewards were excellent, friendly, helpful and classy. To answer my friend, for international travel, I find Lufthansa hit the mark and are better than their competition that I have flown (United, Delta, American, Air France and KLH). Sorry but service stands above. Thaws made my flight enjoyable.

I thought I was flying with a standard Lufthansa flight. Instead I wound up on Eurowings. They…read morelost my luggage and amidst incorrect emails from Eurowings and their baggage handlers I still have no luggage after three days. Lufthansa should be ashamed at associating with such a sham airline as Eurowings. I will never fly with either carrier again. If you want to have luggage and must fly with these terrible carriers bring carry on only. Also Berlin is overrated as a destination it is like New York but with none of the benefits it is a filthy disgusting city