Every single staff member in the practice of Dr. Tim Nichols, DDS is top notch and genuinely…read morecaring. I've been there 3 times for dental emergencies and been treated with careful attention. Twice I had extractions done with expert care and no trauma by Dr. Minh Ma (who is now in his own practice elsewhere). Most recently, I was there and was seen by Dr. Garrison. I drive nearly an hour to this office and do so happily as it is well worth the drive.

Terrible hostile people. Bills insurance for not needed procedures especially root canalread more

This place is just humbling and amazing. The Dentist is wonderful, caring, gentle and judgement…read morefree. I've never experience a more comfortable visit to a dentist, ever. His staff are equally as pleasant and makes the experience, by far, one that I don't mind coming back for. My smile has changed, and I feel better about myself every visit. He has made my teeth look incredible and with little to no anxiety about the entire treatment plan laid out for me. I recommend him and his staff highly.

Mr Eye and his staff are very friendly. Mr. Eye is one of the gentliest dentist I have ever…read moreexperienced. He tells you what he is goit to do and while doing it makes sure you stay comfortable and ask if you are ok . I would recommend this office to anyone.

New patient here. Tolley Dental was able to obtain my records and see me the next day. Office is…read morevery clean. Office staff were polite and pleasant. Dental Hygienist "A" was excellent! Dr Pino was informative and comforting. 5 stars!

Sign on door reads, "accepts last patient of the day @ 4:30pm"…read moreDoors were locked @ 4:10pm. I called & really didn't get a direct answer from receptionist. She finally informed me that they take the last patient @4 & that she didn't know what the sign on the door read & she didn't care. With a very sick child, I wasn't very polite grrrrr!

This facility and staff are terrific! I walked in on Labor Day complaining of fatigue, shortness of…read morebreath, and other symptoms. I was impressed how well-equipped the facility was and how quickly and throughly they ran a full range of tests. When the EKG test was done, PA Carla Sine immediately ordered an ambulance, which was there in minutes and took me to Winchester Medical Center. Turned out I was not having the heart attack they feared MIGHT be happening, but atrial flutter, still a very serious condition. (The testing at EZCare also revealed I had Lyme disease, which may have caused the heart issue.) Thanks to Carla, Crystal, Brittany, and the whole staff, starting at the front desk. Hardy County is fortunate to have such a wonderful acute care resource in EZCare. Thanks also to the ambulance team of John Rice and Hunter -- they were just terrific!

The other day my daughter was in for routine vaccination. I requested a separate appointment for…read moreher ear and they took her in right away to be seen. I wasn't expecting to be seen that day but they were more than happy to accomodate us. The staff there are so friendly and welcoming.

For a small town this practice isn't so bad. Doc likes to joke around (maybe a little to much) but…read moreseems interested in every patients health, he's doesn't treat you like a number. He's knowledgable and loves questions! His nurses are great as well! Now, the secretary........ Let's just say she is not very personable!!!!! I recently called to cancel an appointment and she was terribly rude for no reason, this is not the first time!

dr gieb is great. values his patients and provides the best possible care. BUT, some of his front…read moreline staff is anything but. in particular, there's a male staffer that sometimes answers the phone that is rude, arrogant and wants to be seen as in charge. Dr gieb doesn't hear/know how that person adversely affects his practice.

If you are concerned with your health, stand clear of this establishment! This office has been…read moreterrible to deal with from the beginning of my father learning he may have prostate cancer. They did bloodwork and found abnormalities, then did a biopsy. The biopsy showed it was cancer however, they couldn't move forwards without an MRI. Per UVA, the MRI should have been before biopsies because the incisions had to heal before the MRI could be conducted. Because this backwards approach by this "doctor" the MRI was postponed for months until the incisions healed. Then, Shenandoah Urologist abruptly canceled the MRI, and then when it finally happened, they never called with the results. My dad showed up to an appointment to learn they canceled it without notice. The receptionist claimed to have left a message, but there never was one. Then they setup a video visit, the doctor didn't show up. Once he finally got his results after weeks of calling, they sent him to UVA. My elderly mother and father drove hours down there for an appointment that was pointless because Shenandoah Urologist never sent over his complete paperwork, although UVA showed proof they had sent MULTIPLE requests to Shenandoah Urologist asking for the pathology results from the biopsy. Multiple requests went unanswered! So, now my dad is waiting again to have an appointment with UVA to determine next steps, but just wait on Shenandoah Urologist to do their job and sent over his complete files. If your parent may be ill, go somewhere that cares, has attentive doctors, and follows through on their job. It's peoples lives they're toying with. Shame on this business. I foresee medical malpractice suits in their near future. Sincerely, A pissed off daughter